CISCO I

IUWNE 1.0: Implementação da rede Wireless Essentials

• CISCO IUWNE 1.0: FUNDAMENTOS WIRELESS - [cc_iuwn_a01_it_enus]

Descrição

Wireless network deployment has exploded in recent years. The use of wireless devices went quickly from early adoption in sites where cabling was difficult or impossible, to widespread use in home networks. The change was rapid due to the ease of use of wireless routers and other equipment. With improvements in security and performance, wireless networks have moved into many mainstream business LANs. With new and better standards and equipment in development all the time, growth is virtually unlimited. This course introduces wireless networks, examining where they are used and what kinds of wireless networks can be built. The evolution of wireless technology, wireless topology categories, and wireless networks types, such as ad hoc and infrastructure are discussed, along with some basic wireless devices. This course also explores WLAN radio frequency (RF) principles and RF mathematics, to provide an explanation of how the radio waves used in wireless networks function. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing wireless topologies (IBSS, BSS, ESS, Point-to-Point, Point-to-Multipoint, basic Mesh, bridging); describing networking technologies used in wireless (SSID, WLAN_ID, Interface, VLAN, 802.1q trunking); and describing WLAN RF principles (refraction, reflection, etc.).

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Wireless Fundamentals

•  distinguish between WPAN, WLAN, WMAN, and WWAN network types
•  recognize the characteristics of ad hoc networks
•  recognize the characteristics of access point (APs), service set identifier (SSIDs), and workgroup bridge (WGB) topologies
•  recognize the characteristics of repeaters, outdoor wireless bridges, and outdoor mesh network topologies
•  recognize how frequency, wavelength, and amplitude define the radio frequency spectrum
•  recognize how the principles of free path loss, absorption, and reflection affect the transmission of wireless signals
•  recognize the role of reflection and refraction in wireless signal loss
•  recognize how the Fresnel zone and measures of signal strength can be used to estimate signal quality
•  recognize the meaning and scale of common radio frequency units
•  recognize how the signal "power" of antennae can be compared using references
•  perform power conversions and EIRP calculations

Número do curso: cc_iuwn_a01_it_enus

• CISCO IUWNE 1.0: ANTENAS SEM FIO E TECNOLOGIAS DO ESPECTRO DE PROPAGAÇÃO - [cc_iuwn_a02_it_enus]

Descrição

The technology behind sending wireless signals includes antennae, which are needed to transmit RF signals, and spread spectrum technologies, which include the protocols involved in sending wireless frames. This course describes the different types of antennae used in wireless implementations. It outlines the principles behind antenna technology, and discusses how to chose the right antenna based on where and how you want the signal to be received. This course also explains spread spectrum technologies, including Direct Sequence Spread Spectrum (DSSS) and orthogonal frequency-division multiplexing (OFDM), as well as the various modulation types used with each. In addition, the issues linked to channel overlaps and channel reuse are explored. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the basics of spread spectrum technology including modulation, DSSS, OFDM, channels reuse and overlap, and describing WLAN RF principles including antenna types and RF gain and loss.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers, or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credentials.

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Wireless Antennae and Spread

Spectrum Technologies

•  recognize key principles of wireless signal radiation
•  recognize the coverage patterns and placement considerations associated with four categories of omnidirectional antennae
•  recognize the coverage patterns and placement considerations associated with three categories of directional antennae
•  recognize the impact of antenna accessories on signal patterns and strength
•  from a radiation pattern, identify the type of antenna and determine its best use and location
•  recognize how spread spectrum technologies offer resistance to narrowband interference
•  recognize how DBPSK, DQPSK, and CCK are used to achieve higher signal speeds in Direct Sequence Spread Spectrum (DSSS) technology
•  recognize the capabilities and coding techniques for three OFDM modulations: BPSK, QPSK, and QAM
•  recognize the implications of potential overlap between spread spectrum channels

Número do curso: cc_iuwn_a02_it_enus

• CISCO IUWNE 1.0: CORPOS, PADRÕES, E CERTIFICAÇÕES REGULAMENTARES WIRELESS - [cc_iuwn_a03_it_enus]

Descrição

In order to send information wirelessly, devices must make use of the radio frequency (RF) spectrum. Rules regarding what transmit power is allowed in specific frequencies differ between regions. In order to allow for interoperability between regions, a common set of rules, or protocols, for sending information is needed for vendors to follow when designing their wireless devices. This course describes wireless regulation bodies, such as the IEEE and Wi-Fi Alliance, as well as code regulatory bodies such as the FCC and ETSI. The 802.11 family of protocols, which govern wireless operation, is also covered. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing wireless regulatory bodies, standards and certifications such as FCC, ETSI, 802.11a/b/g/n, and Wi-Fi Alliance.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credentials.

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Wireless Regulation Bodies,

Standards, and Certifications

•  recognize the role of the IEEE and the Wi-Fi Alliance in defining wireless protocols and specifications
•  recognize the role of wireless regulatory bodies such as the FCC and ETSI
•  identify the scope of 802.11 standards that operate in the 2.4 GHz spectrum and in the 5 GHz spectrum
•  identify the place of the 802.11n and the 802.11 original protocol in the 802.11 family of protocols
•  identify the capabilities of the 802.11b and 802.11g protocols, and recognize issues related to their coexistence
•  recognize the spectrum, channels, speed, and data rates of the 802.11a protocol
•  identify components of the 802.11n protocol
•  identify the improvements made possible by 802.11n and the elements that facilitate these improvements
•  specify the functional changes that 802.11n will bring to networks currently operating under the 802.11a, b, and g standards

Número do curso: cc_iuwn_a03_it_enus

• CISCO IUWNE 1.0: OS MEIOS DE ACESSO, AS TECNOLOGIAS, E A FRAME JOURNEY WIRELESS - [cc_iuwn_a04_it_enus]

Descrição

While the 802.11x standard is most prevalent in today's wireless environments, it is also important to have a working knowledge of non-802.11 wireless technologies and their impact on WLANs. Understanding the principles behind wireless frame exchange, whether 802.11x or nonstandard frames, is key to installing and troubleshooting wireless networks efficiently, and knowing the tools used to support these activities is just as important. This course provides the basics needed to understand which frames can be expected, what their role is, and what their speed will be in order to quickly detect when a portion of a dialog is failing. This course follows the end-to-end journey of the wireless frame, and also describes the impact of nonstandard wireless technologies on Wi-Fi networks. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the spread spectrum technology CSMA/CA; describing the impact of various wireless technologies such as Bluetooth, WiMAX, ZigBee, and cordless telephones on WLANs; describing networking technologies used in wireless, such as trunking interfaces and 802.1q trunking; and describing the management, control, and data frame types.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Wireless Frame Basics and

Nonstandard Technologies

•  recognize how wireless devices prevent collisions as data frames travel through the system
•  recognize frame types, frame speed organization, and the structural elements of frame shape
•  recognize how beacons, probes, and management frames enable a wireless client to discover and connect to a network
•  recognize how control frames improve connection efficiency and how power save mode conserves battery power in stations
•  recognize how Bluetooth, cordless phones, and ZigBee networks operate
•  identify the impact of various nonstandard devices on WLANs
•  recognize how WiMAX can interact with Wi-Fi
•  recognize how network components function to send frames from a wireless client to the control network
•  recognize how VLANs and trunks function to separate SSIDs on the wired side of the network
•  recognize how to configure VLANs and trunks
•  create and configure VLANs on a switch and configure trunking on a switchport

Número do curso: cc_iuwn_a04_it_enus

• CISCO IUWNE 1.0: ARQUITETURA BÁSICA DE REDES UNIFICADAS WIRELESS - [cc_iuwn_a05_it_enus]

Descrição

Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows, management can go from cumbersome to nearly impossible. Cisco's Unified Wireless Network architecture provides a means to centralize configuration of APs. Service Set Identifier (SSID) configuration, power level, and channels can be automatically configured by a central control point. This course explains the basics of the Cisco Unified Wireless Network architecture, its operation, benefits, and components. In addition, it provides an overview of the primary Cisco APs and WLAN Controllers used in deployment. This course also describes Cisco's wireless LAN controller, its hardware and configuration. The course also covers how lightweight access points (APs) associate and communicate with wireless LAN (WLAN) controllers to obtain software, configurations, and to access centralized management. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the basics of the Cisco Unified Wireless Network architecture, including Split MAC, LWAPP, stand-alone AP versus controller-based AP, and specific hardware examples and describing controller-based AP discovery and association using OTAP, DHCP, DNS, Master-Controller, Primary-Secondary-Tertiary, and n+1 redundancy.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.0

Objectivos 

Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture

•  recognize how LWAPP works
•  identify the benefits of LWAPP
•  recognize the different component families and the main Cisco APs
•  distinguish between main Cisco WLAN controllers
•  recognize the controller boot sequence
•  recognize how to make an initial configuration from the CLI
•  recognize the controller options in the web interface
•  identify different controller files
•  distinguish between the different LWAPP modes
•  recognize how a LWAPP AP joins a WLAN controller
•  distinguish between different redundancy designs
•  configure basic settings for the Cisco 2106 wireless LAN controller

Número do curso: cc_iuwn_a05_it_enus

• CISCO IUWNE 1.0: GESTÃO DO PONTO DE ACESSO - [cc_iuwn_a06_it_enus]

Descrição

The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help troubleshoot network issues. As well, access points need to be able to dynamically service legitimate clients as they move from the range of one access point into the range of another. The ability to centrally manage the access points within a network can greatly reduce the load on administrative duties. This course describes the operational modes of access points and explains the concepts behind roaming users. The course also covers some of the common configuration parameters run on a controller as they relate to access points. This course also introduces the Cisco Mobility Express Architecture and explains some of the specific differences between it and the enterprise version of the Cisco Unified Wireless Network solution. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the Cisco Mobility Express Wireless architecture (Smart Business Communication System – SBCS, Cisco Config Agent – CCA, 526WLC, 521AP – stand-alone and controller-based); describing the modes of controller-based AP deployment (local, monitor, HREAP, sniffer, rogue detector, bridge); describing roaming (Layer 2 and Layer 3, intra-controller and inter-controller, mobility groups); configuring the basics of a stand-alone access point (no lab) (Express setup, basic security); and describing RRM.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.5

Objectivos 

Cisco IUWNE 1.0: Access Point Management

•  distinguish between access point operational modes
•  recognize how the roaming process works
•  recognize the functions of mobility anchors
•  recognize how to monitor and manage APs
•  recognize how to manage and monitor rogues
•  recognize how to monitor and manage clients
•  recognize how to create an internal DHCP scope
•  recognize how to set up and configure a standalone Access Point
•  recognize how to convert a standalone AP to LWAPP using the Cisco IOS-to-LWAPP
•  recognize how to convert a standalone AP to LWAPP using the Cisco WCS
•  recognize the architecture of Cisco Mobility Express
•  manage a network from the controller, in a given situation
•  configure and migrate Standalone Access Points

Número do curso: cc_iuwn_a06_it_enus

• CISCO IUWNE 1.0: CLIENTES WIRELESS  - [cc_iuwn_a07_it_enus]

Descrição

A number of configuration tools exist to aid in the setup and administration of wireless clients on common operating systems, for example NetworkManager under Linux, the Mac AirPort configuration utility, and Windows Wireless Zero Configuration (WZC). Cisco also provides their own client configuration tools that can be installed on an administrator's computer. This course describes the default configuration tools found on common operating systems that allow a user to detect wireless LANs and create basic profiles. It also explains the Cisco software used for client configuration, including Aironet Desktop Utility (ADU), the Aironet Site Survey Utility (ASTU), and the Cisco Aironet Client Administration Utility, as well as the Cisco Secure Services Client that provides IEEE 802.1X user and device authentication. In addition, the course introduces the Cisco Compatible Extensions (CCX) Program, which is a widely supported Cisco program that allows wireless clients to benefit from Cisco innovations. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing client OS WLAN configuration (Windows, Apple, and Linux.) and basic CSSC; installing Cisco ADU; and describing the Cisco Compatible Extension program.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.5

Objectivos 

Cisco IUWNE 1.0: Wireless Clients

•  recognize how to use the Network Manager to configure wireless networks for Linux
•  recognize how to use Mac AirPort to configure wireless networks for Mac
•  recognize how to use the Wireless Zero Configuration (WZC) utility to configure wireless networks in Windows
•  recognize how to manage Cisco wireless cards with the Cisco ADU tool
•  recognize how to use additional ADU functions for diagnostics, troubleshooting, administration, and profile management
•  recognize how to use Cisco Secure Services Client (SSC) for advanced administration and network profile management
•  identify the features of the Cisco Compatible Extensions (CCX) program
•  recognize the features of different Cisco Compatible Extensions (CCX) versions
•  create a Cisco ADU profile
•  run the diagnostics utility to collect statistics on your current configuration
•  configure the Cisco ACAU

Número do curso: cc_iuwn_a07_it_enus

• CISCO IUWNE 1.0: SEGURANÇA BÁSICA WLAN - [cc_iuwn_a08_it_enus]

Descrição

Early security for wireless communication was weak, as the IEEE 802.11 standard was designed for ease of deployment in residential homes instead of in enterprise environments. With the widespread adoption of wireless networks by businesses, better protection of data and the ability to authenticate users was required. Thanks to improvements in security protocols, today's wireless networks are as secure, if not more secure, than wired networks. This course provides an overview of WLAN security and shows the steps required to ensure privacy in wireless networks as well as some of the advanced features that Cisco networks have to increase wireless network security. This course also explains the configuration of basic WLAN security and describes centralized WLAN authentication. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing 802.11 authentication and encryption methods including Open, Shared, 802.1X, EAP, TKIP, AES, LEAP, PEAP, AES, WPA/WPA2, TKIP, PSK, EAP-local or -external, and RADIUS.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers, or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: WLAN Security Basics

•  identify the features of authentication
•  identify the features of encryption
•  match wireless threats with detection and prevention methods
•  identify the role of Management Frame Protection (MFP) in advanced wireless security
•  recognize how open authentication and WEP are used to establish security
•  recognize how to configure a MAC filter on a WLAN
•  identify the features of IEEE 802.1X
•  recognize how EAP resolves authentication issues
•  recognize how to use a RADIUS server as an authentication source on the controller
•  recognize how to configure the controller for local EAP
•  create a wireless security profile

Número do curso: cc_iuwn_a08_it_enus

• CISCO IUWNE 1.0: Autenticação e criptografia WLAN  - [cc_iuwn_a09_it_enus]

Descrição

Extensible Authentication Protocol (EAP) and Wi-Fi Protected Access (WPA) authentication and encryption mechanisms are vast improvements over early implementations of wireless security. Given the variety of ways EAP and WPA can be used in a wireless environment, it is important to understand their strengths and weaknesses, in order to decide which will work best in a given network situation. This course describes the different flavors of EAP as well as the two generations of Wi-Fi Protected Access – WPA and WPA2. The course also provides the information necessary to be able to configure wireless security on Cisco controllers and clients. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing and configuring authentication methods (Guest, PSK, 802.1X, WPA/WPA2 with EAP-TLS, EAP-FAST, PEAP, LEAP); describing and configuring encryption methods (WPA/WPA2 with TKIP, AES); and describing and configuring the various sources of authentication (PSK, EAP-local or -external, Radius).

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.5

Objectivos 

Cisco IUWNE 1.0: WLAN Authentication and Encryption

•  recognize how asymmetric keys function in wireless networks
•  recognize how certificates and public key infrastructure (PKI) allow authentication and encryption
•  recognize how EAP-TLS functions as an authentication scheme
•  recognize how EAP-FAST functions as an authentication scheme
•  recognize how PEAP and LEAP provide security on wireless networks
•  recognize what is involved in the WPA authentication process
•  recognize how WPA enhances the encryption process
•  identify the features of the WPA2 certification
•  recognize how to configure security options on the controller
•  recognize how to configure the specific EAP authentication profile on the client side
•  recognize how to configure web authentication
•  recommend and identify key features of wireless network security solutions, in a given scenario

Número do curso: cc_iuwn_a09_it_enus

• CISCO IUWNE 1.0: INTRODUÇÃO, INSTALAÇÃO E ADMINISTRAÇÃO WCS - [cc_iuwn_a10_it_enus]

Descrição

The Cisco Wireless Control System (WCS) is an optional network component that works in conjunction with lightweight access points (APs), controllers, and the Cisco Wireless Location Appliance. With Cisco WCS, network administrators have a single interface for managing the wireless network. This course introduces the Cisco WCS and the Cisco WCS Navigator and explains the installation and administration of WCS. It also covers the hardware requirements for WCS and describes related licensing procedures. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the key features of WCS and Navigator (versions and licensing); and installing/upgrading WCS and configuring basic administration parameters (ports, O/S version, strong passwords, service vs. application).

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Introducing, Installing, and Administering WCS

•  recognize the features of Cisco WCS Location
•  recognize how the Cisco WCS licensing system works
•  recognize the features of Cisco WCS
•  recognize the features of Cisco WCS Navigator
•  recognize the requirements for Cisco WCS installation
•  recognize how to install Cisco WCS
•  choose a license and determine whether systems meet the requirements for Cisco WCS
•  recognize the functions you can perform in the Cisco WCS Administration Background Tasks window
•  recognize how to configure authentication and authorization for Cisco WCS
•  recognize how to edit Cisco WCS logging options
•  create credentials on the Cisco WCS

Número do curso: cc_iuwn_a10_it_enus

• CISCO IUWNE 1.0: GESTÃO E MONITORIZAÇÃO WCS - [cc_iuwn_a11_it_enus]

Descrição

The Cisco Wireless Control System (WCS) is a tool that helps to centralize, and therefore simplify, the administration of wireless networks. The WCS can manage multiple access points and controllers as well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process of adding controllers to the Cisco WCS and managing and configuring network devices with WCS. The course also explains how to understand and use maps to provide a graphical representation of the wireless network either for planning or documentation purposes. Also covered are techniques for using WCS for monitoring various network components, and personalizing the Cisco WCS home page. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the configuration of controllers and APs (using the Configuration tab, not templates); the configuration and use of maps in the WCS (add campus, building, floor, maps, position AP); and using the WCS Monitor tab and alarm summary to verify the WLAN operations.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers, or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: Cisco WCS Administration

•  recognize how to configure controllers and network devices from Cisco WCS
•  recognize how maps provide a graphical representation of network layout
•  recognize how to use and edit Cisco WCS maps
•  recognize how the WCS Home page can be customized
•  recognize how the WCS Monitor page enables you to verify and monitor devices
•  identify the client and security information provided by the WCS
•  identify information and actions available from the Alarms window and Events page
•  identify techniques used by Cisco WCS to locate wireless devices
•  recognize how to identify the position of devices
•  advise on how to monitor events with the Cisco WCS
•  use the Cisco WCS to locate devices

Número do curso: cc_iuwn_a11_it_enus

• CISCO IUWNE 1.0: MANUTENÇÃO E SOLUÇÃO DE PROBLEMAS WLAN  - [cc_iuwn_a12_it_enus]

Descrição

Troubleshooting wireless networks presents a unique set of challenges. Unlike wired LAN users, wireless clients are mobile and their relative position within a building is often the most likely culprit in connectivity issues. However, positioning isn't the only factor that can keep clients from connecting to access points. In an ever-changing RF environment, the connection quality from a fixed location may change over time. Proper maintenance of the wireless infrastructure can help prevent many issues, and good troubleshooting practices can make the detection process much more efficient when problems do arise. This course explains the procedure and reasoning behind controller backup and code upgrade. Design and site survey considerations are also covered, along with descriptions of many of the common and useful troubleshooting tools and techniques. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE) exam objectives for identifying basic WLAN troubleshooting methods for controllers, access points, and client methodologies; and understanding RF deployment and troubleshooting issues. As well, the course covers the objectives for using the WLC and WCS troubleshooting tools.

Público alvo

Network associates, WLAN designers, planners, implementers, optimizers, trainers, or support personnel; candidates for the Implementing Cisco Unified Wireless Networking Essentials v1.0 640-721 examination, seeking to attain Cisco’s CCNA-WIRELESS credential

Pré-requisitos

Certification in Interconnecting Cisco Networking Devices Part 1 (ICND1/CCENT); knowledge and skills commensurate with Interconnecting Cisco Networking Devices Part 2 (ICND2); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IUWNE 1.0: WLAN Maintenance and Troubleshooting

•  recognize how to upgrade or downgrade controller code
•  identify WCS database backup procedures
•  recognize the sources and nature of interference
•  recognize considerations for conducting a predeployment site survey
•  recognize how to use visual elements to isolate a problem
•  recognize how to detect common client, controller, and AP issues
•  recognize how to test Layer 2 and Layer 3 connectivity
•  recognize how logs and messages can be used for troubleshooting
•  recognize Cisco and third-party troubleshooting tools
•  configure logs and SNMP traps to monitor the wireless network

Número do curso: cc_iuwn_a12_it_enus

IINS 1.0: Segurança: Implementação da rede de segurança CISCO - IOS 

• CISCO IINS 1.0: PRINCIPIOS DE SEGURANÇA DE REDES I - [cc_iins_a01_it_enus]

Descrição

The open nature of the Internet makes it increasingly important for growing businesses to pay attention to the security of their networks. As companies move more of their business functions to the public network, they need to take precautions to ensure that their data remains uncompromised. With the challenges of increased availability requirements and growing regulatory requirements, establishing and maintaining a secure network computing environment is becoming increasingly difficult. This course provides an explanation of the core principles that are part of the secure network environment. It explains how sophisticated attack tools and open networks generate an increased need for network security and dynamic security policies, the primary objectives of security and primary types of security controls, as well as some of the factors that are involved in responding to a security breach. Examining who hackers are, what motivates them, and how they do what they do, as well as variety of attacks against confidentiality, integrity, and availability and some of the best practices to defeat them are also covered. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.0

Objectivos 

Cisco IINS 1.0: Network Security Principles I

•  recognize why there's an increased need for network security and dynamic security policies
•  recognize the three primary objectives of security
•  recognize how data is classified
•  recognize the primary types of security controls
•  recognize the factors involved in responding to a security breach
•  recognize key codes of ethics that are binding to INFOSEC professionals
•  recognize the motivations of different types of hackers
•  recognize typical attacks that hackers use
•  recognize the principles of defense in depth
•  recognize how attackers use IP spoofing to launch various types of attacks
•  recognize how attackers can compromise confidentiality
•  recognize the methods that attackers can use to compromise integrity
•  recognize how attackers can compromise availability
•  specify the appropriate response to a security breach

Número do curso: cc_iins_a01_it_enus

• CISCO IINS 1.0: PRINCIPIOS DE SEGURANÇA DE REDES II - [cc_iins_a02_it_enus]

Descrição

Operations security concerns the day-to-day practices necessary to first deploy and later maintain a secure system. As an administrator, it's very important to understand the principles behind operations security. It's equally important to know that the security policy that's developed in your organization drives all of the steps taken to secure network resources. In order to create an effective security policy, it is necessary to do a risk analysis in order to maximize the effectiveness of the policy. Also, it is essential that everyone is aware of the policy, or it is doomed to fail. This course explains the principles behind operations security and how correct practices increase security, including security testing, a secure life cycle, and business continuity planning. In addition, it reviews how increasing network security threats demand comprehensive network security policies, and describes the main activities in each phase of a secure network life cycle. Implementing the Cisco Self-Defending Network strategy by enhancing the existing network infrastructure with Cisco technologies, products, and solutions is also covered. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.0

Objectivos 

Cisco IINS 1.0: Network Security Principles II

•  recognize how to use SDLC to design a secure network life cycle management process
•  identify key operations security principles
•  recognize how network security testing works
•  recognize the principles of disaster recovery planning
•  recognize the function of a security policy
•  recognize the functions and characteristics of security standards, guidelines, and procedures
•  recognize the role that risk management plays in the development of a security policy
•  recognize the principles of secure network design
•  recognize how security awareness, education, and training can help to increase the effectiveness of a security policy
•  recognize how changing threats and challenges demand a new approach to network security
•  recognize the benefits of a Cisco Self-Defending Network
•  recognize the solution components of a Cisco Self-Defending Network
•  perform a risk assessment

Número do curso: cc_iins_a02_it_enus

• CISCO IINS 1.0: PERIMETRO DE SEGURANÇA - [cc_iins_a03_it_enus]

Descrição

Traffic from outside a closed network that has a destination inside a closed network passes through the network perimeter. The routers at the network perimeter are an important initial point of network security. This course explains how to use the CLI to configure routers on the network perimeter with Cisco IOS Software security features, including securing the physical installation of and administrative access to Cisco routers based on different network requirements. It explores the features and uses of SDM, and how to configure a Cisco router to perform AAA authentication with a local database using the Cisco SDM. This course also covers the operation of external AAA sources such as RADIUS and TACACS+ servers, how to configure a Cisco router to perform AAA, and how to securely implement the management and reporting features of syslog, SNMP, SSH, and NTP. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IINS 1.0: Perimeter Security

•  recognize the security features of the Cisco IOS Software
•  recognize the features of the Cisco Integrated Services Routers
•  recognize how to configure secure administrative access
•  recognize how to configure multiple privilege levels
•  recognize how to configure role-based CLI access
•  recognize how to configure the Cisco IOS Resilient Configuration feature, virtual login connection security, and a banner message
•  secure Cisco router administrative access by enabling password encryption and by configuring and verifying role-based CLI access
•  recognize the features of Cisco SDM
•  recognize how to configure existing routers so that Cisco SDM can access them properly
•  recognize how to use local services to authenticate router access
•  recognize how to configure a Cisco router to perform AAA using a local database for authentication

Número do curso: cc_iins_a03_it_enus

• CISCO IINS 1.0: REDES DE SEGURANÇA QUE USAM FIREWALLS CISCO IOS  - [cc_iins_a04_it_enus]

Descrição

Implementing network-wide security can be a daunting task depending on the size and business of the company. Organizations must balance the cost in staff and equipment to implement a network security policy against the potential costs of network security breaches. Cisco provides several router-based solutions for implementing firewall features: basic traffic filtering capabilities using access control lists (ACLs), Cisco IOS Firewalls, and Cisco IOS zone-based policy firewalls. This course explains the operations of the different types of firewall technologies and describes the firewall technologies that are embedded in Cisco routers and Cisco security appliances. The processes of creating static packet filters using ACLs, and configuring a Cisco IOS zone-based policy firewall on your network using the Cisco SDM wizard are also covered. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.5

Objectivos 

Cisco IINS 1.0: Network Security Using Cisco IOS Firewalls

•  recognize the role of firewalls in securing networks
•  recognize how a static packet filter allows or blocks data packets as they pass through a network interface
•  recognize how application layer or proxy firewalls control or monitor inbound and outbound traffic
•  recognize how dynamic or stateful inspection packet filtering provides improved network security and performance
•  recognize how application inspection firewalls, transparent firewalls, and Cisco IOS firewalls function
•  recognize how ACLs are used to control access in networks
•  recognize how to use wildcard masks with ACLs
•  recognize how to configure ACLs to control traffic using a variety of protocols
•  recognize the considerations for creating ACLs
•  recognize how to configure standard and extended ACLs using Cisco SDM
•  recognize how to configure ACLs to protect common network services
•  create and verify a static packet filter using an ACL
•  recognize the principles of Zone-Based Policy Firewalls
•  recognize how to configure a Zone-Based Policy Firewall using the Cisco SDM Basic Firewall Configuration Wizard
•  recognize how to use the Cisco SDM to manually configure a Zone-Based Policy Firewall

Número do curso: cc_iins_a04_it_enus

• CISCO IINS 1.0: CRIPTOGRAFIA, ENCRIPTAÇÃO E ASSINATURAS DIGITAIS - [cc_iins_a05_it_enus]

Descrição

Cryptographic services form the foundation for many security implementations and provide both confidentiality and integrity of data when that data might be exposed to untrusted parties. Understanding the basic functions of cryptography and how encryption and hashing provide confidentiality and integrity help in the creation of a successful security policy. It is also important to have a good understanding of the issues involved in key management. Cryptographic hashes and digital signatures play a major role in modern cryptosystems, and it is important to have a good understanding of the basic mechanisms of these algorithms and some of the issues that are involved in choosing a particular hashing algorithm or digital signature method. This course provides a primer on the theory of cryptography. It discusses the principles behind symmetric encryption, provides examples of major symmetric encryption algorithms, and examines their operations, strengths, and weaknesses. This course also touches on the major hashing algorithms that use Hashed Message Authentication Code (HMAC), and the digital signature technologies that are widely used in modern computing and networking. It also describes some of the real-world implications of using various algorithms and technologies. The principles behind asymmetric encryption and provides examples of major asymmetric encryption algorithms, including Rivest, Shamir, and Adleman (RSA); Diffie-Hellman (DH); and public key infrastructure (PKI) are also covered. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.5

Objectivos 

Cisco IINS 1.0: Cryptography, Encryption, and Digital Signatures

•  recognize how cryptography works
•  recognize how cryptanalysis works
•  recognize how symmetric and asymmetric encryption algorithms function
•  recognize the differences between and benefits of the basic encryption algorithms
•  recognize the considerations of key management
•  recognize how SSL VPNs work
•  recognize the features of symmetric encryption
•  recognize how hash algorithms and the HMAC variant function
•  recognize the features of the MD5 and SHA-1 algorithms
•  recognize the features of digital signatures
•  recognize the generic functionality of asymmetric encryption algorithms
•  recognize the features of the RSA and DH key exchange algorithms
•  recognize how PKI algorithms function
•  recognize PKI standards
•  recognize the role of CAs in a PKI
•  compare and select an encryption algorithm method based on a set of requirements

Número do curso: cc_iins_a05_it_enus

• CISCO IINS 1.0: IP SEGURANÇA DE SITES PARA SITES DAS REDES VIRTUAIS PRIVADAS  - [cc_iins_a06_it_enus]

Descrição

An IPsec VPN uses the Internet to connect branch offices, remote employees, and business partners to your company’s resources. It is a reliable way to maintain your company privacy while streamlining operations, reducing costs, and allowing flexible network administration. This course explains the fundamental VPN-related concepts and technologies, and describes how to configure an IPsec site-to-site VPN tunnel using both the command-line interface (CLI) and the Cisco Router and Security Device Manager (SDM). This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IINS 1.0: IP Security Site-to-Site Virtual Private Networks

•  recognize the features of Cisco VPNs
•  recognize the advantages IPsec has over SSL
•  recognize how encryption, integrity, and authentication are applied to the IPsec protocol suite
•  recognize how the IKE protocol works
•  recognize how to configure a site-to-site IPsec VPN by configuring the interface ACL
•  recognize how to configure a site-to-site IPsec VPN by creating an ISAKMP policy
•  recognize how to configure a site-to-site IPsec VPN by defining the IPsec transform set
•  recognize how to configure a site-to-site IPsec VPN by creating a crypto ACL
•  recognize how to configure a site-to-site IPsec VPN by creating and applying a crypto map
•  recognize how to configure a site-to-site IPsec VPN with PSK authentication using Cisco SDM
•  configure a site-to-site IPsec VPN using Cisco SDM

Número do curso: cc_iins_a06_it_enus

• CISCO IINS 1.0: SEGURANÇA DE REDES UTILIZANDO IPS CISCO IOS - [cc_iins_a07_it_enus]

Descrição

In technological environments, Internet worms and viruses can spread across the world in a matter of minutes. Without the luxury of time to react, a network needs to be able to instantaneously recognize and mitigate worm and virus threats. A networking architecture paradigm shift is required to defend against these fast-moving attacks. It's no longer possible to contain the intrusions at a few points in the network. Intrusion prevention is required throughout the entire network to detect and stop an attack at every ingress and egress point in the network. The most scalable and cost-effective way to accomplish this is by integrating intrusion prevention systems (IPSs) into the access points of the network. This course provides the knowledge and skills required to configure IPSs on Cisco routers. This course is one of a series from the IINS 1.0 SkillSoft learning paths, which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 1.5

Objectivos 

Cisco IINS 1.0: Network Security Using Cisco IOS IPS

•  recognize the differences between and similarities of IDS and IPS
•  recognize how IPS may respond to an attack
•  recognize the role of IPS event monitoring and management
•  recognize how host-based and network-based IPS monitoring operate
•  recognize the features of Cisco IPS appliances
•  recognize how an IDS or IPS can use signatures
•  recognize the IPS features of Cisco IOS Software
•  recognize how to configure Cisco IOS IPS using Cisco SDM
•  recognize how to configure IPS signatures using Cisco SDM
•  recognize how to monitor a Cisco IOS IPS router using Cisco SDM and the CLI
•  configure Cisco IOS IPS on a router using the Cisco SDM IPS Policies Wizard

Número do curso: cc_iins_a07_it_enus

• CISCO IINS 1.0: SEGURANÇA DE LAN, SAN, VOZ, E ENDPOINT  - [cc_iins_a08_it_enus]

Descrição

It is important to have a good understanding of the additional aspects of network security, such as LAN, storage area network (SAN), voice, and endpoints. An understanding of how to place emphasis on Layer 2 and host security to provide a much more comprehensive coverage of the important issues involved in securing an enterprise is also crucial. This course explains how to configure LAN devices to control access, resist attacks, shield other network devices and systems, and protect the integrity and confidentiality of network traffic. This course also provides an overview of the basic principles of SANs and SAN security. The implications of implementing security measures in IP networks that transport voice are also covered. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of the Windows operating system and Cisco IOS networking and concepts

Duração esperada: 2.0

Objectivos 

Cisco IINS 1.0: LAN, SAN, Voice, and Endpoint Security

•  recognize how endpoint security works
•  recognize how buffer overflows present a threat
•  recognize the features of IronPort security products
•  recognize how the Cisco NAC products enhance and complement endpoint security
•  recognize how Cisco Security Agent provides endpoint security
•  recognize the basic principles of SANs
•  recognize security strategies you can use to compartmentalize data for security purposes
•  recognize fundamental VoIP concepts
•  recognize security threats to VoIP networks
•  recognize the security risks that voice-enabled networks face
•  recognize how to prevent hacking on VoIP networks
•  recommend security measures to defend against hacking

Número do curso: cc_iins_a08_it_enus

• CISCO IINS 1.0: CAMADA ATENUANTE DE 2 ATAQUES  - [cc_iins_a09_it_enus]

Descrição

Like routers, both Layer 2 and Layer 3 switches have their own set of network security requirements. Access to switches is a convenient entry point for attackers who are intent on illegally gaining access to a corporate network. With access to a switch, an attacker can set up rogue access points and protocol analyzers, and launch all types of attacks from within the network. Attackers can even spoof the MAC and IP addresses of critical servers to do a great deal of damage. This course examines various Layer 2 attacks and strategies to mitigate them. This course is one of a series from the IINS 1.0 SkillSoft learning paths which cover the objectives for Cisco exam 640-553 IINS 1.0.

Público alvo

Network designers, administrators, engineers, and managers; systems engineers; individuals seeking the Implementing Cisco IOS Network Security (IINS) v1.0 640-553 certification

Pré-requisitos

Knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); working knowledge of the Windows Operating System; working knowledge of Cisco IOS networking and concepts.

Duração esperada: 1.0

Objectivos 

Cisco IINS 1.0: Mitigating Layer 2 Attacks

•  recognize how to mitigate VLAN attacks
•  recognize how to prevent STP manipulation
•  recognize how to mitigate STP vulnerabilities
•  recognize how to use port security to defend networks from Layer 2 attacks
•  recognize features available in Cisco switch security
•  configure appropriate Cisco Catalyst features to solve typical Layer 2 security issues

Número do curso: cc_iins_a09_it_enus

IIUC 1.0: Implementação das comunicações únicas CISCO IOS

• CISCO IIUC 1.0: SISTEMA DE COMUNICAÇÕES UNIFICADAS E OPERAÇÕES TELEFÓNICAS - [cc_iiuc_a01_it_enus]

Descrição

As corporate environments migrate towards VoIP technology, it is necessary to understand the basic tenets of traditional telephony and its interactions with traditional voice components. The Cisco Unified Communications (CUC) system provides the foundation for converged networks by offering a solution that encompasses voice, video, and data traffic within a single network infrastructure. This course introduces the CUC system and describes how this system uses shared services and open standards to virtualize voice, video, presence, and mobility services within the CUC systems framework. This course also explains how CUC equipment can manage the voice, video, and data traffic it carries, and how it can interface with all standards-based network protocols in each network class. The operation, components, and interfaces that are commonly found in a traditional telephony deployment are also covered. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 2.1

Objectivos 

Cisco IIUC 1.0: Unified Communications Systems and Telephony Operations

•  recognize the benefits and key components of a CUC system
•  recognize the features of CUC applications
•  recommend the most appropriate components to use in a CUC system
•  recognize the components of the PSTN, PBXs, and key systems
•  recognize the types of signaling required in a telephony network
•  recognize numbering plans and the E.164 standard for defining numbering plans
•  recognize how analog circuits are used in a traditional telephony system
•  recognize how analog signals are converted to digital signals
•  recognize how CAS and CCS circuits accomplish supervisory, address, and informational signaling

Número do curso: cc_iiuc_a01_it_enus

• CISCO IIUC 1.0: FUNDAMENTOS VOIP I - [cc_iiuc_a02_it_enus]

Descrição

In order for voice to be carried across an IP infrastructure, it must be packetized. This involves taking the result of digitized voice signals and packaging it into an IP packet, which is then carried across the IP infrastructure. Signaling protocols are used to set up, maintain, and tear down calls. To choose which protocol to use, you must have an understanding of the various protocols that are compatible with a Cisco Unified Communications (CUC) system. This course explains the process of packetizing voice to enable its transmission over a VoIP network, and discusses the structures and encapsulations that are used in this process. The course also describes VoIP signaling protocols, including Skinny Client Control Protocol (SCCP), H.323, Media Gateway Control Protocol (MGCP), and session initiation protocol (SIP). Components of the switching process, including VLANs, VLAN Trunking Protocol (VTP), and inter-VLAN routing, are also covered. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.5

Objectivos 

Cisco IIUC 1.0: VoIP Fundamentals I

•  recognize the function of a DSP and how it operates
•  recognize how codecs work in a CUC system
•  recognize how the SCCP, H.323, MGCP, and SIP signaling protocols work with VoIP
•  recognize the purpose and functions of VLANs, IEEE 802.1Q trunking, and VTP on Cisco Catalyst switches
•  recognize how to configure a normal-range VLAN that uses VTP and 802.1Q trunking
•  recognize the issues that can arise in a redundant switched topology and how they can be resolved
•  configure a normal-range VLAN that uses VTP and 802.1Q trunking

Número do curso: cc_iiuc_a02_it_enus

• CISCO IIUC 1.0: FUNDAMENTOS VOIP II - [cc_iiuc_a03_it_enus]

Descrição

It is important for administrators to have a good understanding of the best practices regarding network services and the proper configuration for a Cisco Unified Communications (CUC) deployment. In order to place calls and accept calls from the public switched telephone network (PSTN), a connection to the PSTN through either a traditional telephony circuit or an Internet telephony service provider (ITSP) must exist. This course explains how to configure network services, including voice VLANs, DHCP, Network Time Protocol (NTP), and Power over Ethernet (PoE) to support CUC. In addition, the course describes the components that are necessary to connect a VoIP system to a service provider network. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.5

Objectivos 

Cisco IIUC 1.0: VoIP Fundamentals II

•  recognize how to configure voice VLANs on a Cisco Catalyst switch
•  recognize how to configure DHCP services for CUC deployment
•  recognize how to configure NTP, IEEE 802.3af, and Cisco PoE
•  recognize how Cisco IP phones operate within a switched network
•  configure a catalyst switch to support voice traffic
•  recognize the function of the components needed to connect a VoIP system to a service provider network
•  recognize how to configure POTS dial peers
•  recognize how to configure VoIP dial peers
•  recognize how dial peer matching functions
•  configure POTS and VoIP Dial Peers

Número do curso: cc_iiuc_a03_it_enus

• CISCO IIUC 1.0: FUNDAMENTOS VOIP III  - [cc_iiuc_a04_it_enus]

Descrição

The network on which you deploy VoIP must have the required services and quality of service (QoS) to give voice traffic priority over traffic that is not time-sensitive. Administrators need to understand what QoS is and how it is useful in solving problems that arise when different traffic types are converged into a single network infrastructure. It is equally important to understand the proper use of digit manipulation. This course discusses the call flows, digit manipulation, digit collection, and digit consumption within the network. Factors that can affect voice quality and how you can mitigate those factors using QoS mechanisms are also discussed. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.0

Objectivos 

Cisco IIUC 1.0: VoIP Fundamentals III

•  recognize how devices collect and consume digits
•  recognize the commands you use to connect to a specified destination
•  recognize how to verify dial plans
•  identify key quality issues with converged networks
•  recognize how to resolve converged networks quality issues using QoS mechanisms
•  identify the QoS requirements of common types of network applications
•  recognize how you can use Cisco AutoQoS to implement a QoS policy
•  use Cisco AutoQoS to configure QoS on your router and switch

Número do curso: cc_iiuc_a04_it_enus

• CISCO IIUC 1.0: INTRODUÇÃO ÀS COMUNICAÇÕES UNIFICADAS DE GESTÃO EXPRESSA DA CISCO - [cc_iiuc_a05_it_enus]

Descrição

Cisco Unified Communications Manager Express (CUCME) is a feature-rich, entry-level IP telephony solution that is integrated directly into Cisco IOS Software and can scale up to 240 phones. CUCME allows small- to medium-sized businesses and autonomous small enterprise branch offices to deploy voice, data, and IP telephony on a single platform, thereby streamlining operations and lowering network costs. This course discusses the basic functionality of CUCME, including its components, features, and positioning, as well as the services that are necessary for it to function properly. The course also touches on the concept of ephone-dns and ephones and explains how to use the different types of ephone-dns. Configuring CUCME to support endpoints is also covered. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.5

Objectivos 

Cisco IIUC 1.0: Introducing Cisco Unified Communication Manager Express

•  recognize the key benefits and features of CUCME
•  recognize how to configure an ephone-dn
•  recognize how to configure an ephone
•  recognize the various types of ephone-dns
•  configure CUCME with ephones and ephone-dns
•  recognize the three ways to create an initial IP phone setup
•  recognize optional parameters for IP phones, commands for rebooting IP phones, and how to troubleshoot endpoint issues

Número do curso: cc_iiuc_a05_it_enus

• CISCO IIUC 1.0: SUPORTE ÀS COMUNICAÇÕES UNIFICADAS DE GESTÃO EXPRESSA DA CISCO  - [cc_iiuc_a06_it_enus]

Descrição

Network management features provide ways for an administrator to monitor, configure, and collect information about the Cisco Unified Communications Manager Express (CUCME) environment. This course explores describing, defining, and configuring additional features for a basic CUCME system. The course also discusses network management features that you can use to monitor, maintain, and configure the CUCME system. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.0

Objectivos 

Cisco IIUC 1.0: Supporting Cisco Unified Communications Manager Express

•  recognize how to configure MOH, call forward, and call transfer voice features
•  recognize how to configure call park, intercom, and paging voice features
•  recognize how to configure call pickup, call blocking, and directory services voice features
•  recognize network management features that you can use to monitor, maintain, and configure the CUCME system
•  configure voice feature endpoint support on the CUCME router

Número do curso: cc_iiuc_a06_it_enus

• CISCO IIUC 1.0: IMPLEMENTAÇÃO DA UNIDADE EXPRESSA DA CISCO - [cc_iiuc_a07_it_enus]

Descrição

Cisco Unity Express is an essential component of both the Cisco Unified Communications Manager and Cisco Unified Communications Manager Express solutions. In a Cisco Unified Communications Manager environment, Cisco Unity Express provides local storage and processing of voice-mail and auto attendant services for the branch office, thereby alleviating WAN bandwidth and quality of service (QoS) concerns. The combination of Cisco Unified Communications Manager Express and Cisco Unity Express provides a solution that enables small- and medium-sized businesses and branch offices to deliver voice, data, and telephony services integrated on a single, router-based platform. Cisco Unity Express users can easily and conveniently manage their voice messages and greetings with intuitive telephone prompts and a straightforward GUI that allows for ease in administration. This course explains how to install Cisco Unity Express and integrate the Cisco Unity Express module with Cisco Unified Communications Manager Express. The course also introduces Cisco Unity Express Auto Attendant and voice-mail features, covering how to configure and customize the Cisco Unity Express Auto Attendant prompts. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.0

Objectivos 

Cisco IIUC 1.0: Cisco Unity Express Implementation

•  recognize the positioning and capabilities of Cisco Unity Express modules
•  recognize the features of Cisco Unity Express
•  recognize how to configure CUCME to support voice-mail and auto attendant services
•  recognize how to configure Cisco Unity Express with an initial setup
•  recognize how to troubleshoot common voice-mail issues
•  configure a SIP dial peer used in connecting calls to the voice-mail feature of Cisco Unity Express
•  configure ephone-dns for the voice-mail message waiting indicators

Número do curso: cc_iiuc_a07_it_enus

• CISCO IIUC 1.0: SISTEMA INTELIGENTE DE COMUNICAÇÃO DE NEGÓCIOS DE GESTÃO - [cc_iiuc_a08_it_enus]

Descrição

The Cisco Smart Business Communications System is a highly secure communications solution that is easy to set up and administer. It enables the benefits of Cisco Unified Communications for the small business market. The interface used to deploy, administer, monitor, and maintain the Cisco Smart Business Communications System is very intuitive and easy to use. This course discusses the components and features of the Cisco Smart Business Communications System, the implementation of its voice features, and additional features that may be required using Cisco Configuration Assistant. Maintaining a Cisco Smart Business Communications System using Cisco Configuration Assistant is also covered. This course is one of a series from the IIUC 1.0 SkillSoft learning paths which cover the objectives for Cisco exam IIUC 640-460.

Público alvo

Network administrators, engineers, and managers; systems engineers; network designers; individuals seeking the Implementing Cisco IOS Unified Communications (IIUC) v1.0 certification

Pré-requisitos

The skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1); a working knowledge of how to configure and operate Cisco routers and switches

Duração esperada: 1.5

Objectivos 

Cisco IIUC 1.0: The Cisco Smart Business Communications System

•  recognize the components of the Cisco Smart Business Communications System
•  recognize the features of the Cisco Smart Business Communications System
•  recognize the minimum system requirements to install the Cisco Configuration Assistant
•  recognize how to use the Cisco Configuration Assistant to connect to the Cisco Smart Business Communications System
•  recognize how to upgrade files on the Cisco Unified Communications 500 Series for Small Business device
•  recognize how to configure voice features on the Cisco Unified Communications 500 Series for Small Business device
•  recognize how to implement additional Cisco Smart Business Communications System features using the Cisco Configuration Assistant
•  recognize how to use the Cisco Configuration Assistant to maintain a Cisco Smart Business Communications System
•  recognize how to deploy a Cisco Smart Business Communications System solution

Número do curso: cc_iiuc_a08_it_enus

• CIPT1 6.0: Cisco IP Telephony - Parte 1
  CISCO CIPT1 6.0: INTRODUÇÃO AO GESTOR DAS COMUNICAÇÕES UNIFICADAS DA CISCO - [cc_cstl_a01_it_enus]

Descrição

To successfully deploy IP telephony within a network, it is important to gain a basic understanding of the major IP telephony components involved. Cisco Unified Communications Manager is the software-based, call-processing component of the Cisco Unified Communications solution. This course describes the characteristics of Cisco Unified Communications Manager, and explores the available deployment models for implementing it in a Cisco Unified Communications solution. In addition, the software’s installation process and licensing model are also explained. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the Cisco Certified Voice Professional (CCVP) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: Introduction to Cisco Unified Communications Manager

•  identify the benefits and functions provided by Cisco Unified Communications Manager to devices in a telephony network.
•  identify the hardware, operating system, and database setup used to integrate communications in a Cisco Unified Communications Manager cluster.
•  identify the types of licenses you can use for devices in a telephony network and the steps for requesting one using Cisco Unified Communications Manager.
•  recognize the steps for using Cisco Unified Communications Manager's licensing tools to track and manage licenses.
•  identify the design guidelines and benefits associated with different Cisco Unified Communications Manager deployment types.
•  identify the redundancy design type to use in a Unified Communications Manager deployment.
•  identify the steps for performing a basic installation of Cisco Unified Communications Manager.
•  identify the steps for upgrading Cisco Unified Communications Manager during an installation.
•  prepare for a deployment of Cisco Unified Communications Manager and then install and upgrade it.

Número do curso: cc_cstl_a01_it_enus

• CISCO CIPT1 6.0: ADMINISTRAÇÃO DO GESTOR DAS COMUNICAÇÕES UNIFICADAS DA CISCO  - [cc_cstl_a02_it_enus]

Descrição

Performing system administration by configuring initial basic settings is the first important task when deploying Cisco Unified Communications Manager. To administer Cisco Unified Communications Manager, it is important to know which user interfaces exist and when to use each one. Another important side of Cisco Unified Communications Manager administration is user management, which you can optionally achieve by integrating Lightweight Directory Access Protocol (LDAP). This course describes the various Cisco Unified Communications Manager administration methods and features, provides information about how to access them, and explores the configuration of initial settings. Methods of managing users in Cisco Unified Communications Manager are also covered. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: Administration of Cisco Unified Communications Manager

•  identify the steps for accessing Cisco Unified Communications Manager administration options
•  identify the steps for configuring network components, such as Manager NTP and DHCP, for deployment of Cisco Unified Communications Manager
•  distinguish between using IP addresses and DNS with Cisco Unified Communications Manager
•  identify the steps for activating services and modifying enterprise and service parameters in Cisco Unified Communications Manager
•  Configure Cisco Unified Communications Manager initial settings
•  identify the types of accounts in Cisco Unified Communications Manager and the available options for managing them
•  identify the steps for managing user accounts in Cisco Unified Communications Manager using the administration interface
•  recognize the steps for managing user accounts using the Cisco Unified Communications Manager BAT
•  identify the benefits and scope of LDAP integration in Cisco Unified Communications Manager
•  recognize the steps for synchronizing Cisco Unified Communications Manager with an LDAP directory
•  identify the steps for using LDAP for user authentication with Cisco Unified Communications Manager

Número do curso: cc_cstl_a02_it_enus

• CISCO CIPT1 6.0: CHAMADA DE UM ÚNICO SITE ON-NET - [cc_cstl_a03_it_enus]

Descrição

Several components of the Cisco Unified Communications architecture are employed when enabling a Cisco Unified Communications Manager cluster for on-net calls. The process involves providing the IP network infrastructure, selecting endpoints such as Cisco IP phones, and integrating them into the network. This course describes the endpoints that are supported by Cisco Unified Communications Manager, including their characteristics, protocol, and feature support. The course also reviews the unique features of Cisco IP phones, and how Cisco Catalyst switches provide power to endpoints and support VLAN separation for voice and data traffic. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 1.5

Objectivos 

Cisco CIPT1 6.0: Single-Site On-Net Calling

•  identify the protocols required to support specific endpoint types in a Cisco Unified Communications Manager network.
•  identify the characteristics of different types of Cisco IP phones.
•  distinguish between the startup processes for SCCP and SIP phones.
•  identify the features of Unified Communications Manager's support for H.323 phones and third-Party IP phones.
•  identify the types of Cisco LAN switches and recognize which switch feature to use in a given scenario
•  identify the steps for configuring Cisco LAN switches to provide power to IP phones
•  identify the features and benefits of different methods for providing voice VLAN support in Cisco LAN switches.
•  identify the steps for configuring voice VLANs in Cisco LAN switches.
•  configure a Cisco Catalyst switch to support voice in a given scenario.

Número do curso: cc_cstl_a03_it_enus

• CISCO CIPT1 6.0: IMPLEMENTAÇÃO E ENDURECIMENTO DE IP’S DE TELEFONE  - [cc_cstl_a04_it_enus]

Descrição

Adding, updating, and deleting phones are important functions in the day-to-day activities of a Cisco Unified Communications Manager administrator. Cisco Unified Communications Manager provides various tools to accomplish these tasks. This course describes how to implement Cisco Skinny Client Control Protocol (SCCP) phone and third-party session initiation protocol (SIP) phones in Cisco Unified Communications Manager. It also explains how to add phones manually, using autoregistration, and with the Cisco Unified Communications Manager Bulk Administration Tool (BAT). How to harden Cisco IP phones is also covered. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 1.5

Objectivos 

Cisco CIPT1 6.0: Implementing and Hardening IP Phones

•  identify the endpoint configuration elements in Cisco Unified Communications Manager, as well as the main methods for adding endpoints.
•  identify the features of different configuration elements in Cisco Unified Communications Manager Administration.
•  recognize the steps for enabling autoregistration for automatic insertion of new phones.
•  identify the steps for adding IP phones with Cisco Unified Communications Manager BAT and the Auto-Register Phone Tool.
•  identify the steps for using Cisco Unified Communications Manager BAT to add phones to Cisco Unified Communications Manager.
•  identify the steps for manually adding phones to Cisco Unified Communications Manager.
•  identify the methods for protecting IP phones against various attack and infiltration methods.
•  perform automatic and manual addition of IP phones to Cisco Unified Communications Manager.

Número do curso: cc_cstl_a04_it_enus

• CISCO CIPT1 6.0: ENTRADAS, ROTAS E MANIPULAÇÃO DIGITAL - [cc_cstl_a05_it_enus]

Descrição

Cisco Unified Communications Manager automatically routes calls to destinations within the same cluster. However, in order to enable off-net calls, such as calls to the public switched telephone network (PSTN), gateways have to be implemented and special dial plan requirements have to be considered. The dial plan is one of the key elements of an IP telephony system, as it defines the rules that govern how a user reaches any destination. This course describes the role and implementation of Media Gateway Control Protocol (MGCP) gateways in providing PSTN access to a Cisco Unified Communications Manager environment. This course also describes how to configure numbering plans, directory numbers, route groups, route lists, route patterns, route filters, digit analysis, as well as urgent priority for placing public switched telephone network (PSTN) calls. Digit manipulation tools that allow a Cisco Unified Communications Manager administrator to implement flexible and transparent dial plans are also covered. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and system engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: Gateways, Routing, and Digit Manipulation

•  identify the roles of different Cisco Unified Communications Manager hardware devices in supporting MCGP gateways
•  identify the steps for configuring MGCP gateways and Cisco IOS gateways in Cisco Unified Communications Manager
•  identify the different types of endpoint addressing and the role they play in a dial plan
•  identify the components and characteristics of different call routing types
•  recognize the steps by which closest-match logic deals with a dialed number in Cisco Unified Communications Manager
•  identify the methods by which different devices perform digit analysis in a Cisco Unified Communications Manager network
•  configure Cisco Unified Communications Manager for PSTN calls using multiple gateways
•  identify the steps for configuring path selection in Cisco Unified Communications Manager
•  identify the features of some special call routing features in Cisco Unified Communications Manager
•  identify the essentials of digit manipulation, including the flow pattern and configuration elements
•  recognize the steps for configuring the external phone number mask as well as digit prefixes and digit stripping
•  recognize the steps for configuring transformation masks and translation patterns
•  identify the steps for configuring significant digits and for using transformation settings in digit manipulation

Número do curso: cc_cstl_a05_it_enus

• CISCO CIPT1 6.0: PRIVILEGIO E COBERTUDA DAS CHAMADAS  - [cc_cstl_a06_it_enus]

Descrição

Calling privileges are an important dial plan component. They are used to implement class of service (CoS), which means that, based on the calling device or line, some destinations are permitted to access call routing table entries while others are not. A hunt group is a group of telephone lines that are associated with a common number. Many businesses have sales or service support departments that handle inbound calls from customers, and hunt groups are the mechanisms that help businesses manage inbound calls. This course describes the configuration tools that can be used to implement calling privileges using applications such as time-of-day routing, vanity numbers, Client Matter Codes (CMC), Forced Authorization Codes (FAC), and private line automatic ringdown (PLAR). It also explores how to implement hunt groups and enable other call coverage features such as call forwarding, shared lines, and Call Pickup. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: Call Privileges and Call Coverage

•  identify the benefits and elements of call privileges.
•  recognize the benefits and uses of partitions and calling search spaces in implementing calling privileges.
•  identify the steps for configuring partitions and calling search spaces.
•  identify the steps for implementing and configuring time-of-day routing.
•  identify the benefits in applying client matter codes and forced authorization codes to route patterns.
•  identify the steps for implementing class of service for single sites and multiple sites.
•  identify the steps for implementing 911 and vanity numbers, time of day-based carrier selection, and PLAR.
•  identify the features and benefits of call forwarding, shared lines, call pickup, and call hunting in Cisco Unified Communications Manager.
•  identify the elements of a call hunting flow and identify the steps for configuring call hunting.
•  recognize the appropriate implementation of call hunting to use in a given scenario.
•  configure hunt groups in a given scenario.

Número do curso: cc_cstl_a06_it_enus

• CISCO CIPT1 6.0: IMPLEMENTAÇÃO DE RECURSOS MEDIA  - [cc_cstl_a07_it_enus]

Descrição

A Cisco Unified Communications solution provides access to a broad range of easy-to-use features that enhance user productivity and communication. This course describes available hardware and software media resources and how they are configured in Cisco Unified Communications Manager to provide features such as conferencing, transcoding, media termination, and music on hold. In addition, this course explores how to perform media resource access control using media resource groups and media resource group lists. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 1.5

Objectivos 

Cisco CIPT1 6.0: Implementing Media Resources

•  identify the available media resources in Cisco Unified Communications Manager and their functions.
•  identify the types of audio streams that are used with different media resources.
•  identify the functions of Cisco Unified Communications Manager's conferencing hardware and software elements.
•  identify the steps for configuring conference media resources.
•  identify the steps for configuring directory numbers for Meet-Me conferences.
•  identify the features, requirements, sources and types of the music on hold (MOH) feature.
•  identify the steps for configuring MOH.
•  identify the features, capacities and configuration requirements of the annunciator media resource.
•  recognize the steps for restricting access to media resources.
•  configure media resources in Cisco Unified Communications Manager and control access to these media resources

Número do curso: cc_cstl_a07_it_enus

• CISCO CIPT1 6.0: RECURSOS E CHAMADA DE PRESENÇA DO UTILIZADOR - [cc_cstl_a08_it_enus]

Descrição

Today, users are mobile, working from home, the office, airport lounges, or while traveling. In order to be able to communicate with others efficiently, it is helpful to know about their current availability. Cisco Unified Communications solutions offer presence information about the reachability and status of a user. Cisco Unified Communications Manager also natively includes features such as presence-enabled speed dials and call lists. This course describes a selection of user features, such as the new intercom feature, phone services, and user web pages. Present Cisco Unified Communications Manager natively-supported features are also discussed. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-446 CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: User Features and Call Presence

•  recognize the steps for using and configuring Call Park.
•  recognize the steps for using and configuring Directed Call Park.
•  identify the steps for configuring Call Pickup.
•  identify the steps for configuring Hold Reversion.
•  recognize the steps for configuring Do Not Disturb, Intercom, and Cisco Call Back.
•  recognize the steps for configuring the Barge and Privacy features and for accessing user-definable settings.
•  recognize the steps for configuring Cisco IP Phone Services.
•  Configuring Cisco Unified Communications Manager user features in a given scenario
•  identify the steps for configuring Cisco Unified Presence.
•  identify the steps for implementing presence policies based on CSSs and partitions.
•  identify the steps for implementing presence policies based on presence groups.

Número do curso: cc_cstl_a08_it_enus

• CISCO CIPT1 6.0: VOICE MAIL E INTEGRAÇÃO EM VIDEO - [cc_cstl_a09_it_enus]

Descrição

Many organizations choosing to implement IP telephony within their enterprise networks will most likely have their own voice-mail systems in place. Video calls are also increasingly becoming more common at the desktop level within the workplace, and as a Cisco administrator you need to have a good understanding of how to integrate Cisco Unified Communications Manager with a voice-mail system. You also need to know how to implement video calls so that customers can take full advantage of their IP networks to deliver enterprise-class business communications that extend voice and video to every user in the organization. This course describes how to integrate Cisco Unified Communications Manager with voice-mail systems and how to set up basic voice-mail functionality. In addition, this course explains how to use Cisco Unified Video Advantage, a video telephony solution comprising the Cisco Unified Video Advantage software and Cisco Video Telephony (VT) Camera, a Universal Serial Bus (USB) camera in order to enable Cisco IP phones, and an attached PC to be used for video calls. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-XXX CIPT. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path is network designers, network administrators, network engineers, network managers, and systems engineers; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of fundamental concepts of computer networking including LANs, WANs, and IP switching and routing; ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP; fundamental knowledge of converged voice and data networks; working knowledge of MGCP and its implementation on Cisco IOS gateways; Cisco CCNA, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, and Cisco Voice Over IP (CVOICE) v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT1 6.0: Voice Mail and Video Integration

•  identify the components and features of Cisco Unity.
•  identify how voice mail works when integrating Cisco Unity using SCCP.
•  recognize the elements to be configured for calls to and from voice mail.
•  identify the steps for configuring SCCP voice-mail integration.
•  recognize the steps for configuring phone lines to use a voice mail system.
•  configure Cisco Unified Communications Manager to integrate with Cisco Unity.
•  identify the components of Cisco Unified Video Advantage, as well as the codecs it supports
•  identify the communication flows that take place when you use Cisco Unified Video Advantage
•  identify the steps for configuring Cisco Unified Video Advantage.
•  identify the steps for installing and verifying Cisco Unified Video Advantage.

Número do curso: cc_cstl_a09_it_enus

CIPT2 6.0: Cisco IP Telephony Parte 2

• CISCO CIPT2 6.0: IMPLEMENTAÇÕES EM MULTSITES - [cc_cstp_a01_it_enus]

Descrição

Multisite Cisco Unified Communications Manager deployments require special considerations that are not necessary in single-site deployments. To successfully deploy a multisite Cisco Unified Communications Manager solution, you need to understand potential deployment issues, and their solutions. This course explains the potential issues and solutions in a multisite Cisco Unified Communications Manager deployment, including selective public switched telephone network (PSTN) access and PSTN backup. This course also describes how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and Tail-End Hop-Off (TEHO) by describing dial plan elements and their configuration. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT2 6.0: Multisite Deployments

•  identify the issues that can arise when deploying Cisco Unified Communications Manager in a multisite environment.
•  identify the quality, bandwidth, and availability issues that can affect your multisite deployment.
•  recognize the ways in which your multisite deployment can be affected by issues to do with dial plans, numbering plans, PSTN costs, and NAT security.
•  identify the advantages of QoS in improving the quality of voice calls.
•  recognize the methods for conserving bandwidth on the IP WAN.
•  identify the ways in which multicast MOH from branch router flash can be used to reduce bandwidth.
•  identify the options for improving availability in a multisite deployment.
•  recognize the methods for resolving dial plan issues in multisite deployments.
•  identify the available connection options for multisite deployments of Cisco Unified Communications Manager.
•  identify the steps for implementing different kinds of gateways in Cisco Unified Communications Manager.
•  identify the dial plan requirements for different types of multisite deployments.
•  recognize the steps for implementing PSTN access and backup.

Número do curso: cc_cstp_a01_it_enus

• CISCO CIPT2 6.0: REDUNDÂNCIA CENTRALIZADA DO PROCESSO DE CHAMADAS - [cc_cstp_a03_it_enus]

Descrição

The capability to use centralized call-processing devices located at remote sites depends on the availability of Cisco Unified Communications Manager at the main site. To provide these devices with a backup, Media Gateway Control Protocol (MGCP) fallback and Cisco Unified Survivable Remote Site Telephony (SRST) can be used. This course describes the mechanisms for providing call survivability and device failover in remote sites. It also describes how to configure Cisco IOS routers as SRST gateways and how to use Cisco Unified Communications Manager Express in SRST mode. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Duração esperada: 1.5

Objectivos 

Cisco CIPT2 6.0: Centralized Call-Processing Redundancy
•  identify the capabilities of different remote-site redundancy technologies.
•  identify the elements of Cisco Unified SRST and MGCP fallback operation.
•  identify the dial plan requirements for MGCP fallback and SRST scenarios.
•  recognize the configuration requirements for MGCP fallback and Cisco Unified SRST.
•  identify the steps for configuring SRST and MGCP fallback on the Cisco IOS gateway.
•  configure Cisco Unified SRST and MGCP fallback in a given scenario.
•  identify the SRST dial plan components and commands that apply in different situations.
•  recognize the telephony features supported by Cisco Unified SRST.
•  identify the elements and features of a CUCM Express deployment.
•  identify the steps for performing a general configuration of Cisco Unified Communications Manager Express.
•  identify the steps for configuring Cisco Unified Communications Manager Express for SRST mode.

Número do curso: cc_cstp_a03_it_enus

• CISCO CIPT2 6.0: GESTÃO DA LARGURA DE FAIXA E CONTROLE DE ADMISSÃO DA CHAMADA - [cc_cstp_a02_it_enus]

Descrição

Individual sites in a multisite deployment are often interconnected by an IP WAN. In such situations, bandwidth can be costly so it’s important to minimize its consumption through proper management. One aspect of bandwidth management is Call Admission Control (CAC) used to help prevent bandwidth oversubscription created by too many voice calls. This course describes methods of reducing bandwidth requirements and explains how to design and implement those methods so that the IP WAN bandwidth can be used as efficiently as possible. It also describes CAC options for intrasite calls and intersite calls and how to implement them in a multisite Cisco Unified Communications Manager deployment. The course also describes automated alternate routing (AAR), which allows the public switched telephone network (PSTN) to be used as a backup for calls that are denied by CAC due to insufficient bandwidth. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT2 6.0: Bandwidth Management and Call Admission Control
•  identify the ways to control the codec that is used for a call in Cisco Unified Communications Manager.
•  recognize the benefits of implementing conference bridges.
•  recognize the steps for implementing transcoders.
•  identify the considerations when using multicast MOH from branch router flash.
•  recognize the steps for implementing multicast MOH from branch router flash.
•  configure regions and a transcoder to reduce bandwidth requirements on the IP WAN.
•  recognize the steps for configuring and implementing locations-based Call Admission Control (CAC).
•  identify the characteristics of RSVP-enabled locations.
•  identify the basic elements of RSVP operation.
•  identify the steps for configuring RSVP-enabled locations.
•  recognize the characteristics of Automated Alternate Routing (AAR), and the considerations when implementing it.
•  identify the steps for configuring AAR.
•  identify the benefits of using a H.323 gatekeeper for CAC.
•  identify the considerations and configuration steps required to implement H.323 gatekeeper-controlled trunks with CAC.

Número do curso: cc_cstp_a02_it_enus

• CISCO CIPT2 6.0: CARACTERÍSTICAS E APLICAÇÕES PARA IMPLEMENTAÇÃO DE MULTISITES - [cc_cstp_a04_it_enus]

Descrição

The use of Cisco Unified Survivable Remote Site Telephony (SRST) is very common in multisite environments. At smaller branches, incoming public switched telephone network (PSTN) calls often don’t use direct inward dialing (DID), but are placed to a PSTN number that is then terminated at an attendant who transfers the call to the appropriate user. In SRST mode, calls received on such a remote site gateway cannot be routed to an attendant located at the main site. Cisco provides its customers with an automated attendant Tool Command Language (Tcl) script that can be run on an SRST gateway. It allows calls to be transferred by an interactive voice response (IVR) application. This course describes the features and applications used in multisite deployments, including Tcl and Voice Extensible Markup Language (VoiceXML) applications, and how to implement them in Cisco IOS routers to provide services such as auto-attendant or automatic call distribution functions. The course also explores Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, and how their implementation provides mobile and roaming users with the freedom to roam and still be reachable by their own extensions, no matter where they are or what device they use. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Duração esperada: 2.5

Objectivos 

Cisco CIPT2 6.0: Features and Applications for Multisite Deployments

•  identify the scope and capabilities of call application support in Cisco IOS.
•  recognize the steps for configuring a call application provided by Cisco.
•  identify the benefits and features of Device Mobility.
•  identify the ways in which configuration parameters and elements are set up for Device Mobility.
•  identify the considerations when implementing Device Mobility.
•  recognize the steps for configuring Device Mobility.
•  configure the Cisco Unified Communications Manager Device Mobility feature to facilitate mobile users in a given scenario.
•  identify ways that Extension Mobility resolves issues to do with users roaming between sites.
•  identify the relationships between Extension Mobility configuration elements, and recognize how extension mobility operates.
•  recognize the steps for configuring Extension Mobility.
•  recognize the features of Cisco Unified Mobility and its call flows.
•  identify the components of Cisco Unified Mobility, including its configuration elements.
•  identify the steps for configuring Cisco Unified Mobility.
•  identify the steps for configuring Mobility Voice Access Service.

 Número do curso: cc_cstp_a04_it_enus

• CISCO CIPT2 6.0: SEGURANÇA DO IP TELEPHONY  - [cc_cstp_a05_it_enus]

Descrição

Cisco Unified Communications Manager supports several features that increase the security level of a Cisco Unified Communications solution, including the application of cryptographic features. In order to implement, manage, and troubleshoot a secure Cisco Unified Communications Manager deployment, it is important to understand the underlying cryptographic fundamentals and concepts, and to understand how Cisco Unified Communications Manager cryptographic features rely on a Public Key Infrastructure (PKI) to provide encryption and authentication features. This course describes cryptographic basics and how they are used by Cisco Unified Communications Manager security features. The course also explains how to implement these security features. This course is one of a series from two SkillSoft learning paths, which cover the objectives for Cisco exam 642-456 CIPT2. This exam is one of five required qualifying exams for the CCVP (Cisco Certified Voice Professional) certification.

Público alvo

The primary audience for this learning path will be a range of established IT professionals. They will have a thorough understanding of network and Cisco technology basics, and so good computer literacy along with a solid technical acumen can be assumed; individuals seeking the Implementing Cisco Unified Communications IP Telephony certification and those individuals targeting the Cisco Certified Voice Professional (CCVP) certification.

Pré-requisitos

Working knowledge of converged voice and data networks; working knowledge of MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways; ability to configure and operate Cisco routers and switches; ability to configure and operate Cisco Unified Communications manager in a single site environment; Cisco ICND1 v1.0, Building Cisco Multilayer Switched Networks (BCMSN) v3.0, Cisco Voice Over IP (CVOICE) v6.0, and CIPT1 v6.0.

Duração esperada: 2.0

Objectivos 

Cisco CIPT2 6.0: IP Telephony Security

•  recognize the different types of cryptographic services and distinguish between symmetric and asymmetric encryption.
•  identify the uses of hashing functions.
•  identify the benefits and uses of digital signatures and a public key infrastructure (PKI).
•  identify the ways in which a PKI can be used to secure information transfer over the Internet.
•  identify Cisco Unified Communications Manager's security and IPSec support features.
•  Recognize the steps for configuring SIP Digest Authentication and SIP Trunk Encryption. |w
•  identify the different ways of issuing certificates and recognize the uses of the certificate trust list (CTL).
•  identify the way in which certificates are issued and used with secure SRST.
•  recognize the steps for enabling PKI-based security features.
•  identify the steps for creating locally significant certificates (LSCs) by using Cisco Certificate Authority Proxy Function (CAPF).
•  identify the steps for configuring encrypted configuration files and TFTP encrypted configuration files.
•  identify the methods by which Cisco Unified Communications Manager implements secure signaling and secure media exchange.
•  identify the steps for configuring secure signaling and media exchange, including secure media transmission to H.323 and MGCP gateways.
•  identify the steps for configuring secure conferencing.
•  implement Cisco Unified Communications Manager security features based on the Cisco PKI.

Número do curso: cc_cstp_a05_it_enus

• CVOICE 6.0: Cisco IP Voice Over
  CISCO CVOICE 6.0: VISTA GERAL DO VOIP  - [259183_ENG]

Descrição

Recognize the concepts, protocols, voice gateways and deployment models for deploying VoIP

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.2

Objectivos 

Cisco CVOICE 6.0: VoIP Overview
•  identify the components of Cisco Unified Communication Architecture and recognize the components and functions of VoIP.
•  distinguish the different VoIP signaling protocols and identify the service considerations for implementing VoIP in a converged network.
•  recognize the protocols used for media transmission in VoIP.
•  recognize the functionality of gateways in connecting IP telephony and PSTN networks, and distinguish the different Cisco gateway platforms.
•  recognize the single-site and multisite centralized deployment models, their characteristics, and design guidelines.
•  recognize the multisite distributed and clustering over the WAN deployment models, their characteristics, and design guidelines.
•  determine the appropriate voice gateway design in a given scenario.

Número do curso: 259183_eng

• CISCO CVOICE 6.0: PERCEBER OS COMPONENTES E OS REQUESITOS DO VOIP - [259193_ENG]

Descrição

Recognize the different requirements for VoIP calls, including quality of service, transportation of modulated data, and DTMF support

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.6

Objectivos 

Cisco CVOICE 6.0: Understanding VoIP Components and Requirements

•  identify factors affecting the clarity of audio signals and recognize how to measure audio quality in VoIP networks.
•  recognize the concepts and implications of transporting modulated data over an IP network.
•  recognize how fax and modem pass-through and relay are implemented by gateway signaling protocols.
•  recognize how DTMF is supported on Cisco gateways.
•  determine an appropriate solution to quality issues on a VoIP network in a given scenario.
•  recognize the different codecs supported by Cisco gateways, the overheads in the transmission of packets, and how to calculate the total bandwidth for VoIP calls.
•  distinguish the functionality of DSPs and the impact of codec complexity on call density.
•  determine the DSP requirements and configuration for media resources.
•  identify and calculate the bandwidth requirements, and specify the functions and appropriate configuration of DSP implementation in a given scenario.

Course Number: 259193_eng

• CISCO CVOICE 6.0: PERCEBER OS TIPOS DE CHAMADAS, ENTRADAS DE VOZ ANALÓGICAS E PAR DE SELECTORES - [259205_ENG]

Descrição

Recognize the various call types, their characteristics, voice ports, dial peers and their configuration on VoIP

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.2

Objectivos 

Cisco CVOICE 6.0: Understanding Call Types, Analog Voice Ports, and Dial Peers

•  recognize the various call types in a VoIP network, analog voice port and interfaces, and their characteristics.
•  recognize the various types of analog voice port signaling.
•  recognize how to configure FSX, FXO, and E&M analog voice ports.
•  recognize how to configure and verify CAMA, DID voice ports, and timing voice port configuration parameters.
•  recognize the different types of dial peers and their characteristics.
•  recognize how to configure analog and VoIP dial peers in a VoIP network.
•  configure various analog voice interfaces, dial peers and signaling on Cisco routers.

Número do curso: 259205_eng

• CISCO CVOICE 6.0: CONFIGURAÇÃO DE ENTRADAS DIGITAIS DE VOZ - [259215_ENG]

Descrição

Recognize the various digital trunk technologies, their associated signaling and configuration and verification

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.5

Objectivos 

Cisco CVOICE 6.0: Configuring Digital Voice Ports

•  recognize the different types of digital voice ports and identify T1 and E1 CAS trunks and their associated signaling.
•  recognize ISDN voice ports and it's associated signaling.
•  recognize how ISDN allows communication between the voice gateway and PBX or PSTN.
•  recognize the QSIF signaling protocol and its configuration.
•  determine the features and configuration of the various digital truck technologies and their signaling.
•  recognize how to configure T1 and E1 CAS trunks.
•  recognize how to configure and verify ISDN, T1, and E1 voice ports.
•  configure and verify digital voice ports.

Número do curso: 259215_eng

• CISCO CVOICE 6.0: IMPLEMENTAÇÃO DE ENTRADAS VOIP - [259226_ENG]

Descrição

Recognize how to implement H.323, MGCP and SIP protocols in VoIP gateways

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.6

Objectivos 

Cisco CVOICE 6.0: VoIP Gateway Implementation

•  recognize the H.323 infrastructure, components, concepts and signaling protocols.
•  recognize how to configure and verify H.323 gateways, their codecs, timers, and fax features.
•  configure and implement H.323 gateways.
•  recognize components and concepts of MGCP controlled gateways.
•  recognize how to configure MGCP controlled gateways.
•  recognize the concepts, components, and functionality of SIP in VoIP networks.
•  recognize how to configure and verify SIP gateways, and use the various debug commands to troubleshoot SIP integration.
•  configure and implement a SIP gateway.

Número do curso: 259226_eng

• CISCO CVOICE 6.0: PLANOS DIAL E PLANOS NUMÉRICOS - [259238_ENG]

Descrição

Recognize how to implement dial plans and numbering plans on Cisco gateways

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 1.6

Objectivos 

Cisco CVOICE 6.0: Dial Plans and Numbering Plans

•  recognize how dial plans are implemented, their concepts, and their components.
•  recognize how to configure and verify ISDN, and PSTN Dial Plans.
•  recognize the concept, the elements, and scalability requirements of a numbering plan.
•  recognize how to configure and implement a numbering plan.
•  determine the characteristics and requirements of ISDN dial plans, PSTN dial plans, and numbering plan.

Número do curso: 259238_eng

• CISCO CVOICE 6.0: MANIPULAÇÃO DIGITAL, SELECÇÃO DO CAMINHO, E PREVILÉGIOS DE CHAMADAS- [259247_ENG]

Descrição

Recognize how to configure and implement digit manipulation, path selection, and calling privileges on Cisco IOS gateways

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 2.8

Objectivos 

Cisco CVOICE 6.0: Digit Manipulation, Path Selection, and Calling Privileges

•  recognize the concepts and commands of digit manipulation to accommodate user dialing habits or gateway requirements.
•  recognize how to configure voice translation rules, and digit manipulation.
•  configure and implement a PSTN dial plan on a Cisco IOS gateway.
•  recognize how call routing is implemented, and path selection is configured.
•  recognize the concept and configuration of site-code dialing and TEHO.
•  configure path selection such as hunt groups and TEHO.
•  recognize the concept and behavior of COR (Class of Restriction) on Cisco Gateways.
•  recognize how to configure COR (Class of Restriction) on Cisco gateways.
•  configure and implement calling privileges on a Cisco IOS gateway.

 Número do curso: 259247_eng

• CISCO CVOICE 6.0: INTRODUÇÃO AO GATEKEEPER H.323  - [259260_ENG]

Descrição

Recognize the functions and configurations of gatekeepers and directory gatekeepers and the signaling between them

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 1.9

Objectivos 

Cisco CVOICE 6.0: Introducing H.323 Gatekeepers

•  recognize the functions of the Cisco gatekeeper.
•  recognize how the signaling between gateways and gatekeepers functions, and the RAS signaling messages initiated by a gateway and gatekeeper.
•  recognize the different gatekeeper messages and signaling methods.
•  determine how call flows and prefixes are utilized in call routing.
•  recognize the functions, signaling, and configuration of directory gatekeepers.
•  determine the appropriate gatekeeper configuration and signaling in a given scenario.

Número do curso: 259260_eng

• CISCO CVOICE 6.0: CONFIGURAÇÃO BÁSICA DAS FUNCIONALIDADES GATEKEEPER - [259269_ENG]

Descrição

Recognize how to configure and verify basic gatekeeper functionality, and implement gatekeeper-based CAC

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 1.1

Objectivos 

Cisco CVOICE 6.0: Configuring Basic Gatekeeper Functionality

•  recognize the steps necessary to configure a Cisco IOS gatekeeper and gateway, the gateway selection process, and basic gatekeeper configuration commands.
•  recognize how to configure and verify gatekeeper zones, zone prefixes, technology prefixes, and dial peers for gatekeepers.
•  recognize how to calculate bandwidth for and implement gatekeeper-based CAC.
•  configure and implement basic gatekeeper functionality, and gatekeeper-based CAC.

Número do curso: 259269_eng

• CISCO CVOICE 6.0: CONECTIVIDADE ITSP  - [259275_ENG]

Descrição

Recognize the features and configuration of Cisco UBE, and ISTP connectivity

Público alvo

The target audience for this Learning Path will be established IT professionals with a solid, existing background in Cisco and networking technologies.

Pré-requisitos

Prerequisites for this Learning Path are a valid CCNA certificate and a working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing. As well, basic internetworking skills and the ability to configure and operate Cisco routers and switches is essential. A working knowledge of traditional PSTN operation and technologies would be an asset.

Duração esperada: 1.2

Objectivos 

Cisco CVOICE 6.0: ITSP Connectivity

•  recognize the functionality of the Cisco UBE in interconnecting VoIP networks.
•  recognize how media streams operate on a Cisco UBE.
•  recognize how to implement a Cisco UBE.
•  configure a Cisco UBE to connect to an ITSP in a given scenario.

Número do curso: 259275_eng

ARCH 2.0: Elaboração das arquitecturas de serviço da rede CISCO

• CISCO ARCH 2.0: DESIGN DE ARQUITECTURA DE EMPREENDIMENTO CISCO E CISCO SONA - [253553_ENG]

Descrição

To identify the features of SONA and PPDIOO, to recognize how to design high availability and optimum convergence in, how to identify designs that support the Layer 2 to Layer 3 boundary in; and how to recognize considerations for supporting infrastructure services in the enterprise campus network

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 2.6

Objectivos 

Cisco ARCH 2.0: Cisco SONA and Cisco Enterprise Architecture Design

•  recognize how the SONA framework helps achieve organizational goals.
•  recognize the benefits of PPDIOO and the basic steps in the PPDIOO design methodology.
•  recognize how to design high availability in the enterprise campus network.
•  identify designs that support Layer 2 high availability and optimum convergence of the Cisco Enterprise Campus Network.
•  identify models and recommended practices for high availability and fast convergence in Layer 3 of the enterprise campus network.
•  identify designs that support the Layer 2 to Layer 3 boundary in enterprise campus networks.
•  recognize considerations for supporting infrastructure services in the enterprise campus network.
•  create a high level design for the campus portions in a given scenario.

Número do curso: 253553_eng

• CISCO ARCH 2.0: ENDEREÇAMENTO AVANÇADO E DESIGN DE CAMINHOS - [253554_ENG]

Descrição

To identify the features of advanced IP addressing techniques and advanced routing design, including designing scalable solutions using EIGRP, OSPF, and BGP

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 2.3

Objectivos 

Cisco ARCH 2.0: Advanced Addressing and Routing Design

•  identify the features of advanced IP addressing techniques.
•  critically review, redesign, and create new parts of an IP addressing design in a given scenario.
•  recognize the role of route summarization, route filtering, and redistribution in advanced routing design.
•  identify the role of EIGRP and multiple autonomous systems in advanced routing design.
•  identify the factors influencing OSPF scalability.
•  identify filtering and flooring reduction features of OSPF and how to obtain fast convergence for OSPF in a routing design.
•  recognize important considerations when using a full-mesh topology, route reflectors, and confederations when designing advanced routing solutions using BGP.

Número do curso: 253554_eng

• CISCO ARCH 2.0: DESIGN DE SERVIÇOS EM WAN AVANÇADOS - [253555_ENG]

Descrição

To recognize the features of optical technologies that support advanced WAN design, Metro Ethernet technologies, VPLS, MPLS, and advanced WAN service implementations

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.4

Objectivos 

Cisco ARCH 2.0: Advanced WAN Services Design

•  recognize the characteristics of SONET, CWDM/DWDM, and RPR.
•  recognize definitions of Layer 1 optical technologies that support advanced WAN services.
•  identify the features of Metro Ethernet services.
•  recognize design considerations for using VPLS and MPLS VPNs in the enterprise.
•  identify factors to consider when implementing an enterprise WAN design.

Número do curso: 253555_eng

• CISCO ARCH 2.0: DESIGN CENTRAL DE DADOS EMPRESARIAIS - [253556_ENG]

Descrição

To recognize design considerations for the three layers of the data center, ways to scale the data center architecture, and ways to achieve STP scalability and high availability in the data center

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.8

Objectivos 

Cisco ARCH 2.0: Enterprise Data Center Design

•  identify design considerations for the data center core and aggregation layers.
•  identify design considerations using Layer 2 looped, loop-free, FlexLink and Layer 3 access designs.
•  identify design considerations for blade servers in the data center.
•  distinguish between modular and one rack unit (1 RU) access layer switch designs in the data center.
•  recognize options for scaling bandwidth and density in the data center.
•  recognize how STP design affects scaling and ways to support high availability in the data center.
•  redesign a Server Farm Module upgrade in a given scenario.

Número do curso: 253556_eng

• CISCO ARCH 2.0: CONSIDERAÇÕES DE DESIGN EM ÁREA DE ARMANEZAMENTO DE REDES - [253557_ENG]

Descrição

To identify the components of SAN, the types of storage topologies, and the features and design principles of SAN technologies

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.5

Objectivos 

Cisco ARCH 2.0: Storage Area Network Design Considerations

•  identify SAN components and the types of storage topologies.
•  recognize the features of SAN technologies.
•  identify the factors to consider when using the Cisco MDS 9000 switch family in SAN design.
•  recognize SAN extension considerations.
•  recommend a SAN design in a given scenario.

Número do curso: 253557_eng

• CISCO ARCH 2.0: MÓDULO DE DESIGN EM E-COMMERCE - [253558_ENG]

Descrição

To identify high availability requirements, components, design approaches, and topologies for e-commerce modules and how to enhance the performance and availability of e-commerce modules

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.8

Objectivos 

Cisco ARCH 2.0: E-Commerce Module Design
•  recognize high availability requirements and the components required to support the e-commerce network module.
•  identify common design approaches to redundant firewalls and server load balancers.
•  recognize common topology designs for e-commerce.
•  recognize the features of integrated e-commerce designs.
•  distinguish between the devices and technologies that enhance the performance and availability of an e-commerce module.
•  recommend an e-commerce WAN design in a given scenario.

Número do curso: 253558_eng

• CISCO ARCH 2.0: DESIGN DE SERVIÇOS DE SEGURANÇA - [253559_ENG]

Descrição

To recognize design considerations for firewalls, NAC appliances, and intrusion detection and prevention systems

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 2.0

Objectivos 

Cisco ARCH 2.0: Security Services Design

•  identify factors to consider when designing firewalls.
•  recognize how private VLAN can be used to provide security in the enterprise campus.
•  recognize NAC Appliance components, terminology, and deployment options.
•  identify the features of common NAC appliance designs and the NAC framework.
•  determine a design for an NAC appliance deployment in a given scenario.
•  recognize the features of IPS, the considerations for using IPS/IDS, and deployment options for IPS appliances.
•  recognize considerations for designing IDS/IPS Services for enterprise networks.

Número do curso: 253559_eng

• CISCO ARCH 2.0: DESIGN EM IPSEC AND SSL VPN - [253560_ENG]

Descrição

To recognize considerations for designing remote access and site-to-site VPNs

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.8

Objectivos 

Cisco ARCH 2.0: IPsec and SSL VPN Design

•  recognize factors to consider when designing remote-access VPNs.
•  identify typical applications and design considerations for enterprise site-to-site VPNs.
•  identify standard IPSec VPN deployments and design considerations for EASY VPN, DMVPN, and GRE tunneling over IPSec VPN.
•  identify the characteristics of Virtual Tunnel Interfaces and GET VPNs.
•  recognize options for managing and scaling VPNs.
•  recommend a new VPN design and assess the overall security in a given scenario.

Número do curso: 253560_eng

• CISCO ARCH 2.0: DESIGN MULTICAST IP - [253561_ENG]

Descrição

To identify the IP multicast implementation options, and to recognize design and security considerations for IPs

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.5

Objectivos 

Cisco ARCH 2.0: IP Multicast Design

•  recognize the purpose and use of IP multicast group membership.
•  recognize the role of multicast routing at Layer 3 and multicast forwarding at Layer 2.
•  identify the design considerations for deploying PIM.
•  identify the design considerations for deploying RPs in PIM spare mode networks.
•  recognize security considerations and access control mechanisms for an IP multicast network.
•  discuss IP multicast implications in a given scenario.

Número do curso: 253561_eng

• CISCO ARCH 2.0: DESIGN DE VOICE OVER WLAN - [253562_ENG]

Descrição

To identify drivers and coverage considerations for VoWLAN, the steps in a VoWLAN site survey, and the requirements necessary to support voice in a WLAN

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.8

Objectivos 

Cisco ARCH 2.0: Voice Over WLAN Design

•  identify drivers for VoWLAN deployments and how voice requirements influence a voice-ready WLAN.
•  identify enterprise VoWLAN coverage considerations.
•  recognize the tasks involved at each step of a VoWLAN site survey.
•  recognize the voice requirements for roaming and QoS in a VoWLAN.
•  recognize the voice requirements for security and intelligent clients in a VoWLAN.
•  determine access point requirements in a VoWLAN in a given scenario.

Número do curso: 253562_eng

• CISCO ARCH 2.0: GESTÃO DE REDES COM O SOFTWARE CISCO IOS  - [253563_ENG]

Descrição

To identify design considerations for embedded management functionality in Cisco IOS software

Público alvo

Designing Cisco Network Service Architectures (ARCH 2.0) is the recommended training for individuals seeking the Cisco Certified Design Professional (CCDP) and the Cisco Certified Design Expert (CCDE) certifications. Designing Cisco Network Service Architectures is also recommended for individuals who design complex enterprise network architectures, including Network Analysts, Network Consultants and System Engineers

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices Part 1 (ICND1), Interconnecting Cisco Network Devices Part 2 (ICND2) Designing Cisco Internetwork Solutions (CCDA), Building Scalable Cisco Internetworks (BCSI), and Building Cisco Multilayer Switched Networks (BCMSN) learning paths; Learners should also complete the following courses or have the equivalent experience in Implementing Secure Converged WANs (ISCW) and Optimized Converged Cisco Networks (ONT); a good understanding of Cisco VoIP and BGP is also recommended

Duração esperada: 1.8

Objectivos 

Cisco ARCH 2.0: Network Management with Cisco IOS Software

•  identify embedded management capabilities in Cisco IOS software.
•  identify design considerations for using NetFlow technology to help manage the network.
•  identify design considerations for using NBAR to support network management.
•  recognize the capabilities of Cisco IOS IP SLA measurements.
•  identify IP SLA measurement deployment and network applications using IP SLA measurements.
•  discuss network management considerations.

Número do curso: 253563_eng

ICND1 1.0: Interconectar Dispositivos da Rede CISCO – Parte 1

• CISCO ICND1 1.0: FUNDAMENTOS DE REDES- [254004_ENG]

Descrição

To recognize the basic components, topologies, and functionality of computer networks and how to secure them, and to determine the IP configuration of a PC and local network

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Expected Duration (hours): 2.2

Lesson Objectives

Cisco ICND1 1.0: Network Fundamentals

•  recognize the Cisco Lifecycle Services approach to networking and the basic components and benefits of computer networks.
•  recognize the impact of common user applications on the network and the characteristics of various network topologies.
•  recognize the need for a comprehensive network security policy, common threats to network security, and how to mitigate against them.
•  recognize the layers and operation of the OSI model in host-to-host network communications.
•  recognize the classes and types of IP addresses, and how IP addressing functions.
•  recognize the function of DHCP and DNS in IP addressing.
•  use Windows applications and commands to investigate the IP configuration of your PC and your local network.

Número do curso: 254004_eng

• CISCO ICND1 1.0: COMUNICAÇÕES E CONECÇÕES DE REDES - [254014_ENG]

Descrição

To recognize how TCP and UDP protocols transfer data between hosts, the architecture and functionality of Ethernet LANs, and gather information about network connections

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.5

Objectivos 

Cisco ICND1 1.0: Network Communications and Connections

•  recognize the basic purpose and functions of the transport layer.
•  recognize the major functions of the TCP and UDP transport protocols.
•  recognize how TCP establishes a connection and transfers data between two peer systems.
•  use a packet sniffer software application to view the TCP initial three-way handshake.
•  recognize how a host-to-host connection is made and maintained.
•  recognize the basic characteristics of LANs and the functionality of Ethernet LANs.
•  recognize how connections are made to an Ethernet LAN.
•  use PC tools to gather network-related information.

Número do curso: 254014_eng

• CISCO ICND1 1.0: TROCA DE LANS - [254025_ENG]

Descrição

To recognize how switched LANs operate and resolve key network issues, Cisco IOS software and CLI basic features and functionality, and perform a Catalyst switch startup and configuration for a switched LAN

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 2.2

Objectivos 

Cisco ICND1 1.0: Switched LANs

•  recognize segment length and collision issues on an Ethernet LAN and how to resolve them.
•  recognize the main causes of network congestion and switched LAN technology solutions.
•  recognize the operation of switched LANs and host-to-host packet delivery.
•  recognize the basic characteristics of Cisco IOS software and the CLI.
•  recognize how the CLI can be used for online help functions, enhanced editing functions, and viewing device command history.
•  recognize how an access layer Catalyst switch is started and how the CLI interacts with Catalyst switch IOS Software.
•  connect to an access layer switch and complete the initial device configuration.

Número do curso: 254025_eng

• CISCO ICND1 1.0: OPTIMIZAÇÃO, SEGURANÇA E RESOLUÇÃO DE PROBLEMAS DE TROCAS - [254036_ENG]

Descrição

To recognize how to optimize a switched LAN, secure it, and troubleshoot common problems

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.6

Objectivos 

Cisco ICND1 1.0: Switch Optimization, Security, and Troubleshooting

•  recognize how to enable physical, access, and port level security on a switch.
•  recognize the ways in which switched Ethernet LANs can be optimized.
•  increase the security of the initial switch configuration.
•  recognize how to identify and resolve common switch network issues.
•  identify and provide a resolution for common switch network issues that arise in a LAN.

Número do curso: 254036_eng

• CISCO ICND1 1.0: LANS WIRELESS - [254044_ENG]

Descrição

To recognize the key issues and regulatory drivers of WLANs, how they are implemented and secured,  how to troubleshoot them

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.8

Objectivos 

Cisco ICND1 1.0: Wireless LANs

•  recognize the business case for WLAN services, and the differences between WLAN and LAN implementations.
•  recognize the basic operation of radio transmission, regulatory bodies, standards and certification, and unlicensed radio bands.
•  recognize WLAN security issues and the features available to increase WLAN security.
•  recognize the IEEE 802.11 topologies, WLAN services, and factors that affect WLAN design.
•  recognize a basic wireless implementation, common wireless issues, and troubleshooting methods.
•  recognize key areas of the WLAN environment.

Número do curso: 254044_eng

• CISCO ICND1 1.0: CAMINHOS E ENDEREÇAMENTO EM LAN - [254053_ENG]

Descrição

To recognize how routing connects networks and how subnets are constructed, determine IP addressing and perform router configuration

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.5

Objectivos 

Cisco ICND1 1.0: Routing and Addressing in the LAN

•  recognize the operation of Cisco routers in connecting multiple networks.
•  recognize the process to convert decimal numbers to binary numbers and binary numbers to decimal numbers.
•  recognize how subnets are constructed, and how to calculate subnet masks and addresses.
•  perform subnet and IP addressing activities.
•  recognize how to start a Cisco IOS router, initially configure it, and monitor it.
•  recognize how to implement a basic configuration for a Cisco router for an Internetwork.
•  perform the initial minimal configuration and validate the router configuration.

Número do curso: 254053_eng

• CISCO ICND1 1.0: PACOTE DE ENTREGA, SEGURANÇA E ACESSO REMOTO DO ROUTER - [254064_ENG]

Descrição

To recognize how packets are delivered across an IP network, and secure and use routers as DHCP servers and for accessing remote devices

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.9

Objectivos 

Cisco ICND1 1.0: Packet Delivery, Security, and Remote Access on the Router

•  recognize how an IP packet is delivered over a routed network.
•  recognize the threats to network installations and how to implement a basic security configuration for a Cisco router.
•  increase the security of the router following its initial configuration.
•  recognize the features of Cisco SDM and configure a router to support it.
•  recognize what DHCP is and how a Cisco router can function as a DHCP server, and how to enable and monitor it.
•  recognize the methods you can use to access remote devices.

Número do curso: 254064_eng

• CISCO ICND1 1.0: TECNOLOGIAS E CAMINHOS WAN - [254073_ENG]

Descrição

To recognize the features and operation of WANs, the characteristics of static routing, and configure a static route to an IP network

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.7

Objectivos 

Cisco ICND1 1.0: WAN Technologies and Routing

•  recognize the characteristics of WANs, their major devices, and their technologies.
•  recognize the functions of packet-switched networks, DSL, cable-based WANs, and the evolution and function of the Internet.
•  recognize how to configure Internet access using the DHCP client, NAT, and PAT on Cisco routers.
•  recognize the basic routing process and types, and configure a static route.
•  configure a serial connection and a static route.

Número do curso: 254073_eng

• CISCO ICND1 1.0: ENCAPSULAMENTO WAN E CAMINHOS DINÂMICOS USANDO RIP - [254081_ENG]

Descrição

To recognize the features and functionality of WAN encapsulation technologies, the characteristics of dynamic routing and RIP, and configure RIP on an IP network

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.3

Objectivos 

Cisco ICND1 1.0: WAN Encapsulation and Dynamic Routing using RIP

•  recognize the characteristics and functionality of WAN communication links.
•  recognize the characteristics of HDLC and PPP and how to configure them, and the characteristics of Frame Relay and ATM.
•  recognize the basic features and operation of dynamic routing and RIP, and how to enable RIP on an IP network.
•  enable the use of the dynamic routing protocol, RIP and remove an unnecessary static route.

Número do curso: 254081_eng

• CISCO ICND1 1.0: GESTÃO DE AMBIENTE DE REDES - [254088_ENG]

Descrição

To gather network information and map the environment, manage router startup and configuration, and manage Cisco IOS images, configuration files, and network devices

Público alvo

Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification

Pré-requisitos

Basic computer literacy, basic Windows navigation skills, basic Internet usage skills, and basic e-mail usage skills

Duração esperada: 1.5

Objectivos 

Cisco ICND1 1.0: Network Environment Management

•  recognize how to gather information about the Cisco devices in a network and create a map of the network environment.
•  use CDP to obtain information about directly attached Cisco devices and disable CDP from running on selected interfaces.
•  recognize the main internal router components, and the router startup and configuration process.
•  recognize the procedures and commands required to manage Cisco IOS images, configuration files, and devices on the network.
•  manage router startup options and Cisco devices.

Número do curso: 254088_eng

ICND2 1.0: Interconectar Dispositivos da Rede CISCO – Parte 2

• CISCO ICND2 1.0: GRANDES E PEQUENAS IMPLEMENTAÇÕES DE REDES - [254454_ENG]

Descrição

To recognize the basic functionality of IOS Software, use the CLI for switch and router configuration in a small network, and recognize the operation and configuration of VLANs and VLAN trunking

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.6

Objectivos 

Cisco ICND2 1.0: Small and Medium Network Implementations

•  recognize the Cisco IOS CLI structure, functions, and commands used to create a basic router and switch configuration.
•  provide a switch and router with a basic configuration for IP connectivity.
•  recognize the fundamentals of VLAN design and operation.
•  recognize the function of trunking in a VLAN and the operation of VTP.
•  recognize how to configure VLANs and trunks.

Número do curso: 254454_eng

• CISCO ICND2 1.0 MELHORIA DE DESEMPENHO DA TROCA DE REDES E NO DESEMPENHO DE VLAN - [254464_ENG]

Descrição

To recognize how to improve the performance and security of switched networks and VLANs

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 2.6

Objectivos 

Cisco ICND2 1.0 Improving Switched Network and VLAN Performance

•  recognize how a redundant switched topology is built and the issues involved.
•  recognize how STP provides loop resolution in a switched network.
•  recognize how PVST+ and RSTP operate, how to configure RSTP, and how routing works between VLANs.
•  recognize and resolve issues with STP.
•  recognize switch security issues and how to secure switch devices, protocols, and ports.
•  recognize how to troubleshoot switches, port connectivity, VLANs, and trunking.
•  recognize how to troubleshoot VTP and STP.
•  configure a switch to meet specific VLAN requirements.

Número do curso: 254464_eng

• CISCO ICND2 1.0: FUNDAMENTOS DE ROUTING, SUB-REDES E VLSMS - [254475_ENG]

Descrição

To recognize how dynamic routing operates and how to use subnetting and VLSMs on large routed networks

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.7

Objectivos 

Cisco ICND2 1.0: Routing Fundamentals, Subnetting, and VLSMs

•  recognize how dynamic routing operates on an IP network.
•  recognize how distance vector routing protocols operate.
•  recognize how link-state routing protocols operate, and their benefits and limitations.
•  recognize the function of subnetting, and the capabilities and implementation of VLSM.
•  subnet a network with a private network address.

Número do curso: 254475_eng

• CISCO ICND2 1.0: IMPLEMENTAÇÃO DE UMA AREA ÚNICA DE OSPF - [254483_ENG]

Descrição

To implement OSPF and troubleshoot its configurations

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.3

Objectivos 

Cisco ICND2 1.0: Single-Area OSPF Implementation

•  recognize how the OSPF protocol operates.
•  recognize how to configure and verify OSPF.
•  configure and verify OSPF.
•  recognize how to troubleshoot OSPF configurations.

Número do curso: 254483_eng

• CISCO ICND2 1.0: IMPLEMENTAÇÃO EIGRP - [254490_ENG]

Descrição

To implement and troubleshoot EIGRP

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.3

Objectivos 

Cisco ICND2 1.0: EIGRP Implementation

•  recognize how EIGRP operates and how to configure it.
•  recognize how to configure load balancing and route authentication with EIGRP.
•  configure and verify EIGRP routing on the router.
•  recognize how to troubleshoot EIGRP.

Número do curso: 254490_eng

• CISCO ICND2 1.0: TRANSIÇÃO PARA IPV6 - [254735_ENG]

Descrição

To recognize the purpose of transitioning to IPv6 and how it operates, and implement IPv6 on a network

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.2

Objectivos 

Cisco ICND2 1.0: Transitioning to IPv6

•  recognize the function and address types of IPv6.
•  recognize how to assign IPv6 addresses to network devices.
•  recognize the techniques for transitioning from IPv4 to IPv6 and how to configure IPv6 on a router.
•  configure IPv6 addresses on a router.

Número do curso: 254735_eng

• CISCO ICND2 1.0: ACESSO ÀS LISTAS DE CONTROLO - [254717_ENG]

Descrição

To recognize the types of ACLs and how they operate on a Cisco network, use wildcard masking for address filtering, and implement an extended ACL on a router interface

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 2.0

Objectivos 

Cisco ICND2 1.0: Access Control Lists

•  recognize what ACLs are and how they operate on inbound and outbound router interfaces.
•  recognize the types of ACLs, their functionalities, and their benefits.
•  recognize what ACL wildcard masking is and how it works.
•  use wildcard masking for IP subnets.
•  recognize how to configure numbered ACLs.
•  recognize how to configure named ACLs.
•  configure an IP extended ACL to block Telnet traffic, apply it to an interface, and verify its operation.

Número do curso: 254717_eng

• CISCO ICND2 1.0: GESTÃO DE ESPAÇO DE ENDEREÇOS- [254727_ENG]

Descrição

To recognize the function and operation of NAT and PAT, configure them on a network, and recognize and resolve network translation issues

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.4

Objectivos 

Cisco ICND2 1.0: Address Space Management

•  recognize the basic characteristics and operation of NAT and PAT.
•  recognize how to configure NAT and PAT on a network.
•  configure inside and outside NAT interfaces and an IP ACL to permit hosts to use PAT, and then verify NAT configuration.
•  recognize how to verify and resolve issues related to NAT and PAT operation.
•  identify and resolve NAT translation issues.

Número do curso: 254727_eng

• CISCO ICND2 1.0: CONECÇÕES WAN - VPN E POINTTO-POINT - [254741_ENG]

Descrição

To recognize how a VPN operates and is secured, and establish point-to-point WAN connections

Público alvo

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.2

Objectivos 

Cisco ICND2 1.0: VPN and Point-to-Point WAN Connections

•  recognize the basic function of a VPN, its benefits, and its types.
•  recognize the components of a VPN and how it is secured.
•  recognize how PPP operates as a WAN encapsulation protocol and how to configure it for transporting IP data over point-to-point connections.
•  enable PPP encapsulation with CHAP authentication on an interface.

Número do curso: 254741_eng

• CISCO ICND2 1.0: PROLONGAMENTO DE LAN PARA WAN - [254748_ENG]

Descrição

To establish, verify, and troubleshoot high-performance Frame Relay WAN connections

Target Audience

Network administrators, engineers, and managers; systems engineers, network designers, and project managers who require training and certification in Cisco technologies

Pré-requisitos

ICND1 and an understanding of basic networking concepts and Cisco technologies

Duração esperada: 1.7

Objectivos 

Cisco ICND2 1.0: Extending the LAN to a WAN

•  recognize what Frame Relay is and how it works.
•  recognize how to configure basic Frame Relay.
•  configure Frame Relay connections.
•  verify the operation of a Frame Relay WAN.
•  verify Frame Relay connections.
•  recognize how to troubleshoot Frame Relay connectivity issues.

Número do curso: 254748_eng

DESGN 2.0: Elaboração de soluções CISCO para redes internas

• CISCO DESGN 2.0: METODOLOGIA DE DESIGN DE REDES - [250733_ENG]

Descrição

To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.3

Objectivos 

Cisco DESGN 2.0: Network Design Methodology

•  recognize the Cisco Systems vision for the SONA framework.
•  recognize the PPDIOO approach for the network life cycle, its benefits, and its basic network design methodology.
•  recognize the process for gathering customer requirements for the enterprise network.
•  recognize the process for gathering customer requirements for an enterprise network and for designing a network that meets the customer's needs.
•  identify the steps and features in characterizing an existing network infrastructure.
•  recognize how to perform an analysis of existing network and application traffic.
•  recognize the top-down methodology for network design.
•  create high-level design documents for updating an enterprise network in a given scenario.

Número do curso: 250733_eng

• CISCO DESGN 2.0: ESTRUTURAÇÃO E MODULARIZAÇÃO DE REDES - [250773_ENG]

Descrição

To recognize the components and operation of the Cisco Enterprise Architecture modules, and apply the Architecture to an existing enterprise network

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.4

Objectivos 

Cisco DESGN 2.0: Structuring and Modularizing the Network

•  recognize the purpose and functionality of the hierarchical network model.
•  identify the modules of the Cisco Enterprise Architecture and their function.
•  recognize the modules of the Cisco Enterprise Architecture and their function.
•  recognize the role of infrastructure services in enterprise network design, and security and high-availability service considerations.
•  recognize voice infrastructure, wireless infrastructure, and application networking service considerations within the enterprise network design.
•  recognize the elements and characteristics of NMSs and the SNMP, MIB, and RMON network management tools.
•  recognize the function and characteristics of Netflow, Cisco Discovery Protocol, and syslog accounting network management tools.
•  apply the Cisco Enterprise Architecture to network requirements in a given scenario.

Número do curso: 250773_eng

• CISCO DESGN 2.0: DESIGN DE CAMPOS COM MULTICAMADAS - [250908_ENG]

Descrição

To recognize the fundamentals of multilayer campus design and the factors that influence it, and design an enterprise campus architecture and data center architecture

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.2

Objectivos 

Cisco DESGN 2.0: Multilayer Campus Design

•  recognize how network application requirements and the enterprise campus environment influence network design.
•  recognize how network design considerations influence your choice of transmission media and infrastructure devices.
•  identify the general technologies, topologies, and network configuration parameters that affect campus design, given a scenario.
•  recognize basic design considerations for the building access and building distribution layers in the campus network.
•  recognize basic design considerations for the campus core and server farm in the campus network.
•  recognize enterprise data center design fundamentals.
•  create a high-level design for the Cisco Enterprise Campus Architecture and Cisco Data Center Architecture, given a scenario.

Número do curso: 250908_eng

• CISCO DESGN 2.0: DESIGN DE WANS DE EMPRESAS - [250918_ENG]

Descrição

To recognize the features and technologies of WAN architectures, and design the WANs for an enterprise

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.0

Objectivos 

Cisco DESGN 2.0: Designing Enterprise WANs
•  recognize the features and transport technologies of WANs.
•  recognize the requirements and considerations that influence WAN design.
•  recognize how to design remote-access and VPN WANs, and how to design a WAN backup strategy.
•  recognize how to select enterprise WAN architecture and WAN components.
•  recognize how to design enterprise networks for office branches and teleworkers.
•  create a high-level design for the WAN portions of an enterprise network, given a scenario.

Número do curso: 250918_eng

• CISCO DESGN 2.0: DESIGN DE PROTOCOLOS DE ENDEREÇOS E CAMINHOS IP - [250927_ENG]

Descrição

To recognize how IP addressing and routing protocols support the overall network, and create an enterprise IP addressing and routing protocol design

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.4

Objectivos 

Cisco DESGN 2.0: IP Address and Routing Protocol Design

•  recognize IPv4 addressing considerations and hierarchical IP addressing plans in the enterprise network.
•  recognize recommended best practices for IP addressing in the enterprise network.
•  recognize IPv6 addressing benefits, types, routing protocols, and protocol considerations.
•  design an IP addressing scheme in a given scenario.
•  recognize the fundamentals of routing protocols.
•  identify the characteristics of EIGRP, OSPF, and BGP that can influence enterprise routing protocol selection.
•  recognize how to design a routing protocol deployment.
•  create an IP addressing and routing protocol design in a given scenario.

Número do curso: 250927_eng

• CISCO DESGN 2.0: SOLUÇÕES DE SEGURANÇA DE REDES - [250967_ENG]

Descrição

To recognize the fundamentals of network security and how the Cisco Self-Defending Network supports it, and design a high-level enterprise network security solution

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.4

Objectivos 

Cisco DESGN 2.0: Network Security Solutions
•  recognize the basic background of network security.
•  recognize what network security policies and processes are and how they are used in network design.
•  recognize the concept and phases of the Cisco Self-Defending Network.
•  recognize the technologies and deployment locations of the trust, identity management, and threat defense elements of the Cisco Self-Defending Network.
•  recognize how to incorporate physical security, infrastructure protection, and threat detection and mitigation technologies into an overall security policy.
•  recognize secure connectivity and security management concepts and technologies.
•  recognize how to choose the appropriate security solutions and devices for each location in the enterprise network.
•  create a high-level security design for an enterprise network in a given scenario.

Número do curso: 250967_eng

• CISCO DESGN 2.0: REDES DE VOZ- [250980_ENG]

Descrição

To recognize the components and methods of traditional and IP voice networks, the QoS mechanisms used to improve IP network performance, and design voice support for an enterprise network

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.6

Objectivos 

Cisco DESGN 2.0: Voice Networking

•  recognize the traditional telephony infrastructure and its major components.
•  recognize the functionality of analog and digital telephony signaling and PSTN numbering plans.
•  recognize the drivers for integrating voice and data networks, and the features of the H.323 standard.
•  recognize the models, components, and protocols of IP telephony in an enterprise environment.
•  recognize the methods for minimizing network delay, jitter, and packet loss, and for preventing echo.
•  recognize coding and compression mechanisms used in packet telephony networks, and bandwidth availability issues.
•  recognize QoS mechanisms to implement for effective voice traffic.
•  recognize concepts in voice traffic engineering.
•  create a high-level voice support design for an enterprise network in a given scenario.

Número do curso: 250980_eng

• CISCO DESGN 2.0: REDES WIRELESS - [250993_ENG]

Descrição

To recognize the architecture, functionality, and deployment considerations of the Cisco Unified Wireless Network, and create a high-level unified network design for an enterprise

Público alvo

Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design Professional (CCDP) certification

Pré-requisitos

The knowledge and skills contained in the Interconnecting Cisco Network Devices (ICND) and CCNA Basics learning paths; a good foundation in the principles and concepts of networks and computers; familiarity with internetworking technologies

Duração esperada: 2.8

Objectivos 

Cisco DESGN 2.0: Wireless Networking

•  recognize the elements and operation of the Cisco Unified Wireless Network architecture and LWAPP.
•  recognize the connectivity between wireless devices, access points, and WLCs.
•  recognize the components and function of WLCs and access point scaling.
•  recognize how a lightweight access point connects to a WLC and its major operations.
•  recognize the basic operational theory and practices for mobility support in the Cisco Unified Wireless Network.
•  recognize controller redundancy design considerations and radio resource management functions.
•  recognize why and how an RF site survey is used in wireless network design.
•  recognize how guest services are supported in wireless networks and the design considerations for outdoor wireless networks.
•  recognize the design considerations for campus and branch wireless networks, and the Cisco support resources for network design.
•  create a high-level unified wireless design in a given scenario.

Número do curso: 250993_eng

CIPT1 4.1: Cisco IP Telephony Parte 1

• FUNDAMENTOS DE GESTOR DE CHAMADAS CISCO - [234790_ENG]

Descrição

To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.3

Objectivos 

Fundamentals of Cisco CallManager

•  identify the purpose of each layer in the Cisco AVVID voice infrastructure model and recognize the primary CallManager functions within the IP Telephony solution.
•  identify the operating system, database, and supporting applications on which Cisco CallManager depends as well as the supported hardware platforms for CallManager 4.1.
•  identify the installation CDs and configuration data required for CallManager installation.
•  recognize the key Cisco CallManager post-installation tasks, the functions of CallManager's services, and the upgrade paths to Release 4.1.
•  implement key post-installation tasks for Cisco CallManager services, in a given scenario.
•  identify the features and requirements of the SQL Server cluster relationship and distinguish between the types of intracluster communication and CallManager cluster redundancy design.
•  distinguish between the IP Telephony deployment models supported by Cisco in terms of their characteristics and design guidelines.

Número do curso: 234790_eng

• IP DE TELEFONES E CONFIGURAÇÃO DE GESTOR DE CHAMADAS - [234791_ENG]

Descrição

To select the most appropriate IP Telephony endpoints for a Cisco IP Telephony solution and configure Cisco CallManager to support IP Phones using the CallManager Configuration tool

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 1.9

Objectivos 

IP Phones and CallManager Configuration

•  determine the most appropriate IP Phone and VoIP device to use, in a given scenario.
•  recognize the steps in the Cisco IP Phone startup process and identify the audio codecs supported by Cisco IP Phones.
•  recognize how to eliminate DNS reliance and configure device pools for Cisco IP Phones.
•  recognize how to create and use Cisco CallManager IP Phone button templates.
•  recognise how to manually add and configure IP Phones in Cisco CallManager and configure CallManager to support IP Phone auto-registration.
•  configure CallManager to eliminate the need for a DNS server and configure a CallManager group and device pool for Cisco IP Phones.

Número do curso: 234791_eng

• CATALISADOR DE TROCAS E COMUNICADOR DE IP - [234792_ENG]

Descrição

To configure a switch port to receive voice and data traffic on different VLANs and install and configure Cisco IP Communicator with Cisco CallManager to make IP Phone calls from the PC.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.5

Objectivos 

Cisco Catalyst Switches and IP Communicator

•  distinguish between the features and benefits of Cisco's Catalyst family of PoE switches and recognize their role in an IP Telephony infrastructure.
•  distinguish between the two types of PoE delivery and recognise how to configure inline power on a Cisco Catalyst switch.
•  recognize how to configure and verify a dual VLAN on an access port.
•  configure a dual VLAN on a given Catalyst switch.
•  recognize how to configure CoS on a Cisco Catalyst switch model.
•  identify the principal characteristics and features of Cisco IP Communicator.
•  recognize the deployment options and the procedure for installing and configuring Cisco IP Communicator.
•  configure Cisco CallManager to support IP Communicator in a given scenario.

Número do curso: 234792_eng

• UTILIZAÇÃO DA APLICAÇÃO BAT E DA FERRAMENTA TAPS - [234793_ENG]

Descrição

To install the Bulk Administration Tool and use BAT, the BAT Wizard, and the TAPS tool to bulk-add and auto-register Cisco IP Phones, users, and ports in an IP Telephony network.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.5

Objectivos 

Using the BAT Application and TAPS Tool

•  identify the components and features of the Bulk Administration Tool.
•  recognize how to install the Bulk Administration Tool.
•  install the BAT application.
•  recognize how to use the BAT wizard to perform a bulk configuration procedure and how to configure a Cisco IP Phone template using BAT.
•  recognize how to create and validate CSV files for importing data into BAT.
•  recognize how to insert and update IP Phone settings using BAT.
•  use BAT to perform a bulk configuration procedure, for a given scenario.
•  recognize how to install and configure the Tool for Auto-Registered Phone Support (TAPS).

Número do curso: 234793_eng

• ACESSO DE ENTRADA CISCO E INTERCLUSTER TRUNKS - [234794_ENG]

Descrição

To configure Cisco access gateways and intercluster trunks in a Cisco IP Telephony solution

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 1.9

Objectivos 

Cisco Access Gateways and Intercluster Trunks

•  identify the types of Cisco voice gateways, their core feature requirements, and the gateway protocols they support in an IP telephony network.
•  recognize how to configure H.323, MGCP, and non-IOS MGCP gateways in Cisco CallManager and on the gateway.
•  configure a H.323 gateway in Cisco CallManager and on the gateway itself, for a given scenario.
•  identify the types of trunks and their features and characteristics, which are supported by Cisco CallManager.
•  distinguish between gatekeeper-controlled and nongatekeeper-controlled intercluster trunks and recognize how to configure them in the Cisco CallManager Administration tool.
•  configure a non-gatekeeper controlled intercluster trunk in Cisco CallManager Administration, for a given scenario.
•  identify the characteristics and capabilities of Session Initiation Protocol (SIP) signaling protocol and recognize how it is implemented and configured in Cisco CallManager.

Número do curso: 234794_eng

• CONFIGURAÇÃO BÁSICA E COMPLEXA DE PLANOS DE PERCURSO - [234795_ENG]

Descrição

To configure basic and complex route plans in Cisco CallManager featuring hunt groups with final forwarding and call coverage and to determine the outcomes for calls placed in call hunting and call forwarding scenarios.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 4.1

Objectivos 

Configuring Basic and Complex Route Plans

•  recognize the components required to enable external call routing in a basic route plan using Cisco CallManager and identify the steps in the route plan configuration procedure.
•  recognize how to configure route groups, route lists, and route patterns in a basic external route plan using Cisco CallManager.
•  configure a route pattern, for a given scenario.
•  configure a basic route plan, for a given scenario.
•  recognize how CallManager analyzes dialled digits to determine where to route calls and how route groups, route lists, and route patterns are used in a basic route plan.
•  identify the key components in Cisco call distribution and distinguish between the call distribution algorithms.
•  distinguish between hunting and call forwarding and recognize how to configure line groups, hunt lists, hunt pilots, and final forwarding.
•  configure a hunt group with internal and external forwarding support specifications for busy and no-answer conditions, in a given scenario.
•  determine the outcome for a call placed to a directory number, in a given set of call hunting and forwarding scenarios.
•  Recognize the purpose of route filters and DDIs and recognize how to configure them in Cisco CallManager.
•  recognize how transformation masks operate in a route plan.
•  recognize the functionality and configuration of translation patterns and recognize how to generate a route plan report.
•  configure a translation pattern and an external phone number mask and apply transformation settings and a new route plan, for a given complex route plan.

Número do curso: 234795_eng

• CLASSES DE SERVIÇOS DE TELEFONES E ADMISSÃO DE CHAMADAS - [234796_ENG]

Descrição

recognize how to implement a telephony Class of Service (CoS) within in a Cisco CallManager cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 4.2

Objectivos 

Telephony Class of Service and Call Admission

•  recognize how to configure partitions and calling search spaces and recognize how they facilitate class of service (CoS) in a telephony network.
•  configure a partition and a calling search space to apply a class of service for Cisco IP Telephony devices, in a given scenario.
•  identify the definition of time-of-day routing and recognize its applications and components.
•  recognize how to configure time-of-day routing to control call routing based on the time of day, the day of week, and the day of year when a call is made.
•  Recognize how to configure locations-based call admission control in Cisco CallManager.
•  recognize the requirements for applying Automated Alternate Routing (AAR) using Cisco CallManager.
•  recognize a definition of the AAR Calling Search Space and how to configure Cisco CallManager for AAR.
•  recognize the process for establishing communication between a gatekeeper and a H.323 endpoint and recognize how to configure gatekeeper-based call admission control using Cisco CallManager.
•  configure a gatekeeper for Call Admission Control (CAC) using Cisco CallManager, for a given scenario.
•  configure location-based and gatekeeper-based call admission controls using Cisco CallManager, for a given scenario.
•  identify the features supported by Cisco SRST and recognize how it provides CallManager fallback if a WAN connection fails in a centralized call-processing deployment.
•  Recognize how to configure SRST on Cisco IOS routers and assign an SRST reference in Cisco CallManager.
•  provide call-processing redundancy and assign an SRST reference for a given scenario.

Número do curso: 234796_eng

• CONFIGURAÇÃO DE RECURSOS MEDIAS E ADIÇÃO DE UTILIZADORES - [234797_ENG]

Descrição

To configure and manage media resources in Cisco CallManager and add users and use Cisco CallManager to configure user options and settings for Cisco IP Phones in an IP Telephony network.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.7

Objectivos 

Configuring Media Resources and Adding Users

•  identify the media resources available in Cisco CallManager and distinguish between conference bridge types supported by CallManager.
•  recognize how to configure MTP, annunciator, and transcoder resources in Cisco CallManager.
•  recognize how to configure Music on Hold (MOH) resources in Cisco CallManager.
•  recognize how media resources are allocated using Media Resource Groups (MRGs) and Media Resource Group Lists (MRGLs).
•  configure MRGs and MRGLs and apply the MRGLs to devices, for a given scenario.
•  recognize how to add and associate a user to a device in Cisco CallManager.
•  use Cisco CallManager to add and associate a user to a device.
•  recognize how to use Cisco CallManager User Options to activate call forwarding and configure speed dial settings for a device.
•  recognize how to use Cisco CallManager to subscribe to Cisco IP Phone services and configure personal address book, fast dial, message waiting lamp policy, and locale settings.

Número do curso: 234797_eng

• CARACTERÍSTICAS E CONFIGURAÇÃO DO IP DO TELEFONE CISCO - [234798_ENG]

Descrição

To configure the Call Park, Call Pickup, Cisco Call Back, Barge, and Privacy features and implement the Cisco CallManager Extension Mobility service in an IP Telephony network.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 3.2

Objectivos 

Cisco IP Phone Features, Configuring

•  recognize how to configure core and enhanced Cisco IP Phone features.
•  identify how to create nonstandard softkey templates and assign them to Cisco IP Phones.
•  recognize how to configure Call Park, Call Pickup, and Cisco Call Back.
•  recognize how to configure barge and privacy settings and IP Phone services.
•  configure the Call Park, Call Pickup, Cisco Call Back, Barge, and privacy features, for a given scenario.
•  identify the features of the extension mobility service and recognize how to configure extension mobility in Cisco CallManager.
•  configure the Cisco CallManager Extension Mobility service, for a given scenario.
•  distinguish between Client Matter Codes (CMC) and Forced Authentication Codes (FAC) and recognize how to configure them using Cisco CallManager.
•  recognize how to configure the Call Display Restrictions feature to selectively display or restrict calling or connected line display information.
•  recognize how to configure the Malicious Call Identification (MCID) and Multilevel Precedence and Preemption (MLPP) features in Cisco CallManager.

Número do curso: 234798_eng

• CONFIGURAÇÃO DAS APLICAÇÕES DO GESTOR DE CHAMADA CISCO - [234799_ENG]

Descrição

To install and configure the Cisco CallManager Attendant Console on the server and client-side and configure the Cisco IP Manager Assistant (IPMA) for a manager and an assistant user.

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.7

Objectivos 

Configuring Cisco CallManager Applications

•  identify the principal components and administrative features of the Cisco CallManager Attendant Console and recognize how it operates in an IP Telephony network.
•  recognize how to configure the Cisco CallManager server to support the CallManager Attendant Console.
•  recognize how to install and configure the Cisco CallManager Attendant Console on a client and identify its administrative features.
•  configure a Cisco CallManager server so it can support Cisco CallManager Attendant Console, in a given scenario.
•  install and configure the Cisco CallManager Attendant Console, for a given scenario.
•  identify the features of Cisco IPMA and distinguish between its two modes.
•  recognize how to configure the Cisco IP Manager Assistant (IPMA) for shared-line support and identify the features of the Manager Configuration window and Assistant Console.
•  configure the Cisco IP Manager Assistant (IPMA), in a given scenario.

Número do curso: 234799_eng

CIPT2 4.1: Cisco IP Telephony Parte 2

• GARANTIA DO GESTOR DE CHAMADA CISCO - [237583_ENG]

Descrição

To recognize how to harden the Cisco IP Telephony Operating System on which Cisco CallManager runs and secure Cisco CallManager Administration against system threats

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.3

Objectivos 

Securing Cisco CallManager

•  identify security threats to the Windows operating system, the Cisco security and hotfix policies, and how security scripts and manual security settings provide security control.
•  identify how anti-virus software and the Cisco Security Agent provide security for Cisco CallManager.
•  identify the password policy for administrative accounts, how to protect Microsoft Windows against common exploits, and common security practices and settings that are not recommended on Cisco CallManager.
•  secure the Cisco IP Telephony Operating System and modify the local security policy in a given scenario.
•  identify the threats in accessing Cisco CallManager Administration remotely and the function of HTTPS.
•  recognize how to enable CallManager Multilevel Administrator Access, and define MLA functional groups and user groups.
•  recognize how to configure a level of security so that a user can configure a Cisco Survivable Remote Site Telephony reference.
•  enable and configure MLA in a given scenario.

Número do curso: 237583_eng

• FERRAMENTA DE PREVENÇÃO DE FRAUDES E SEGURANÇA DO IP DO TELEFONE - [237594_ENG]

Descrição

To recognize toll fraud exploits and prevent them, and how to secure the Cisco IP Phone against threats

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 1.9

Objectivos 

Toll Fraud Prevention and IP Phone Security
•  recognize the types of toll fraud exploits and how to prevent them.
•  prevent toll fraud in a given scenario.
•  recognize how to configure Cisco CallManager to route calls to different locations based on the time of day.
•  recognize how Forced Authorization Codes and Client Matter Codes can be used to regulate call types.
•  recognize how to restrict transfers to external numbers and how to enable conference call restrictions in Cisco CallManager.
•  identify the attack tools and methods used as potential threats against IP Phones.
•  recognize how to secure the IP Phone.

Número do curso: 237594_eng

• CRIPTOGRAFIA E PKI- [237604_ENG]

Descrição

To recognize network security problems, and how cryptography and PKI secure network applications

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 1.6

Objectivos 

Cryptography and PKI

•  recognize how cryptography and encryption secure applications.
•  determine how cryptography and encryption secure applications in a given scenario.
•  recognize how hash functions provide data integrity and how digital signatures provide identity and integrity.
•  recognize how PKI works, the function of certificates, and how they are issued.
•  recognize the process of PKI certificate enrolment and PKI certificate revocation, and how PKI-enabled applications are used on the Internet.

Número do curso: 237604_eng

• AUTENTICAÇÃO E ENCRIPTAÇÃO DO IP DO TELEFONE - [237612_ENG]

Descrição

To recognize the threats to a Cisco IP telephony environment and how to configure it for secure operation

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.0

Objectivos 

IP Telephony Authentication and Encryption

•  identify the threats that target IP Telephony systems and how they can be mitigated.
•  recognize the PKI topologies and how they operate in an IP Telephony network.
•  recognize how to secure calls for signaling messages and media transfers.
•  recognize how to enable security in a Cisco CallManager cluster.
•  recognize how to install and use the Cisco CTL client application, and how to create LSCs using Cisco CAPF.
•  enable IP telephony security in a given scenario.
•  recognize how to configure Cisco IP Phones to support authenticated or encrypted calls, generate CAPF reports, and locate IP Phones with security features.

Número do curso: 237612_eng

• IP DO TELEFONE DE VIDEO - [237622_ENG]

Descrição

To recognize the characteristics and protocols of video call technology, and how to implement IP video telephony in a Cisco environment

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.1

Objectivos 

IP Video Telephony

•  identify the functions and components of the Cisco IP video telephony solution.
•  identify video call types and bandwidth requirements.
•  determine which protocol to use in an IP video system, given a scenario.
•  recognize how to implement call admission control within a cluster and between clusters.
•  recognize how video telephony calls work using Cisco VT Advantage.
•  recognize how to configure Cisco CallManager to support Cisco VT Advantage and how to enable video on Cisco IP Phones.
•  recognize the Cisco VT Advantage installation process on a PC.

Número do curso: 237622_eng

• MONITORIZAÇÃO DO IP DO TELEFONE - [237632_ENG]

Descrição

To recognize the tools of the IP telephony environment and how to maintain it, and monitor and troubleshoot the Cisco CallManager system

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.4

Objectivos 

Monitoring IP Telephony

•  recognize the tools used to maintain the Cisco CallManager Microsoft SQL 2000 database and Cisco CallManager Serviceability.
•  recognize how the Cisco CallManager Control Center is used and how to manage services on Cisco CallManager systems.
•  identify the tools used for monitoring a Cisco CallManager system.
•  use Microsoft Event Viewer and Performance Monitor to monitor a Cisco CallManager cluster.
•  recognize how RTMT is used to monitor an IP Telephony system.
•  recognize the purpose of alarms and how to configure the Alarm function of Cisco CallManager Serviceability.
•  recognize how to configure and analyze traces on the Cisco CallManager system.
•  configure alarms and traces on the Cisco CallManager system in a given scenario.

Número do curso: 237632_eng

• GESTÃO DO SISTEMA DE GESTOR DE CHAMADAS - [237645_ENG]

Descrição

To use IP traffic analysis, reporting, and system tools to manage the performance of the CallManager environment

Público alvo

IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)

Pré-requisitos

CIPT v4.1 Part 1; CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)

Duração esperada: 2.0