COMPTIA A+

COMPTIA A+ 2006 FUNDAMENTOS

• COMPONENTES DE COMPUTADOR PESSOAL - [242525_ENG]

Descrição

To understand the names and purposes of, and how to install, configure, remove, and troubleshoot personal computer components

Público alvo

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Pré-requisitos

None

Duração esperada (horas): 2.8

Objectivos

Personal Computer Components

•  identify the features of storage devices, power supplies, and display devices.
•  identify the features of motherboards.
•  recognize the features of processors.
•  recognize the features of memory, ports and cables, adapter cards, and input devices.
•  recognize personal computer components and their purposes.
•  install, configure, optimize, and upgrade personal computer components.
•  identify troubleshooting and preventive maintenance techniques for personal computer components.
•  perform basic troubleshooting on personal computer components in a given scenario.
•  isolate and solve problems with PC components.

Número do curso: 242525_eng

• 
  COMPONENTES, PERIFÉRICOS E REDES DE PORTÁTEIS - [242526_ENG]

Descrição

To understand the basic concepts of, and how to troubleshoot problems with, laptops, peripherals and networks connections

Público alvo

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Pré-requisitos: None

Duração esperada (horas): 3.2

Objectivos

Laptop Components, Peripherals, and Networks

•  identify the features of laptop components, how to remove laptop hardware safely, and how to configure power management.
•  recognize basic troubleshooting techniques and preventive maintenance for laptops and portable devices.
•  recognize how to perform laptop-specific tasks in given scenarios.
•  recognize the features of printers and scanners.
•  recognize how to install, configure, and troubleshoot printers and scanners.
•  recognize printer technologies and how to perform basic printer installation, configuration, and troubleshooting tasks.
•  identify basic networking concepts.
•  identify the characteristics of common network cables, connectors, and networking technologies.
•  install and configure a network and identify network diagnostic and troubleshooting tools.
•  determine how to configure and troubleshoot a wireless network connection on a laptop.

Número do curso: 242526_eng

• SISTEMAS OPERATIVOS - [242527_ENG]

Descrição

To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems.

Público alvo

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Pré-requisitos: None

Duração esperada (horas): 2.5

Objectivos

Operating Systems

•  recognize the differences between operating systems and the basic features of the Windows OS components and system interfaces.
•  recognize the names and purposes of operating system files and the basics of disk, file, and directory management.
•  Identify the location and function of Windows XP system files, navigate the Windows XP interface, and create files and folders.
•  recognize how to install, configure, and optimize operating systems in a given scenario.
•  recognize how to upgrade operating systems and install a device in a given scenario.
•  identify tools, diagnostic procedures, and troubleshooting techniques for operating systems in given scenarios.
•  recognize common error messages, codes, operational issues, and preventive maintenance techniques for operating systems in given scenarios.
•  troubleshoot operating systems in a given scenario.

Número do curso: 242527_eng

• SEGURANÇA E COMUNICAÇÃO - [242528_ENG]

Descrição

To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner

Público alvo

The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field

Pré-requisitos: None

Duração esperada (horas): 2.1

Objectivos

Security, Safety, and Communication

•  identify the fundamental principles of security.
•  identify the features of data and physical security, incident reporting, and social engineering situations.
•  install hardware, software, and data security and identify troubleshooting and preventive maintenance techniques for computer security in given scenarios.
•  implement a security policy, install hardware security, and troubleshoot security issues.
•  identify safety and environmental measures and procedures.
•  recognize how to communicate clearly and respond professionally to customers in given scenarios.
•  recognize guidelines for promoting safety and environmental issues, effective communication skills, and job-related professional behavior.

Número do curso: 242528_eng

COMPTIA A+ 2006 TÉCNICO EM TI

• INSTALAÇÃO, CONFIGURAÇÃO E RESOLUÇÃO DE PROBLEMAS EM COMPONENTES DE PC - [245875_ENG]

Descrição

To recognize how to install, configure and troubleshoot PC components

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 2.2

Objectivos

Installing, Configuring, and Troubleshooting PC Components

•  recognize how to select and install internal components in given scenarios.
•  recognize how to select, install, and configure display and input devices and adapter cards in given scenarios.
•  install and configure PC components in given scenarios.
•  identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components in given scenarios.
•  identify which tool to use and which steps to take when troubleshooting PC components in given scenarios.
•  recognize common preventive maintenance techniques for personal computer components.
•  troubleshoot operational problems in a given scenario.

Número do curso: 245875_eng

• TRABALHO COM PORTÁTEIS E DISPOSITIVOS PORTÁTEIS - [245876_ENG]

Descrição

To understand the features of laptops and portable devices, including major components, communication methods, and peripherals

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.2

Objectivos

Working with Laptops and Portable Devices

•  identify the major components of the LCD and recognize laptop-specific communication connections, power, and electrical input devices.
•  recognize how to remove laptop-specific hardware and identify how video sharing affects memory.
•  recognize how to use procedures and techniques to diagnose power conditions, video, keyboard, pointer and wireless card issues in given scenarios.
•  troubleshoot laptop issues in a given scenario.

Número do curso: 245876_eng

• COMPREENSÃO E MANUTENÇÃO DE REDES - [245877_ENG]

Descrição

To understand the principles of networking and basic diagnostic and troubleshooting techniques

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 2.8

Objectivos

Understanding and Maintaining Networks

•  recognize the characteristics of networking and Internet protocols.
•  identify characteristics of technologies for establishing network connectivity.
•  recognize networking protocols and technologies for establishing connectivity in given scenarios.
•  install and configure a browser and establish a network connection in a given scenario.
•  recognize how to share network resources in a given scenario.
•  recognize the tools and diagnostic procedures for troubleshooting network problems.
•  recognize how to perform preventative maintenance of networks, including securing and protecting network cabling.
•  configure and troubleshoot a network connection in a given scenario.

Número do curso: 245877_eng

• MANUTENÇÃO DE SISTEMAS OPERATIVOS - [245878_ENG]

Descrição

To understand how to manage and optimize operating systems

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 2.9

Objectivos

Maintaining Operating Systems

•  identify the function of command-line functions and utilities for managing operating systems.
•  recognize how to create, view, and manage disks, directories, and files on operating systems.
•  locate and use operating system utilities in given scenarios.
•  recognize procedures and utilities for optimizing operating systems in given scenarios.
•  manage and optimize an operating system in given scenarios.
•  recognize how to use diagnostic and recovery tools for operating systems.
•  recognize how to resolve common operational errors in given scenarios.
•  identify the preventive maintenance measures for operating systems.
•  resolve operational problems in a given scenario.

Número do curso: 245878_eng

• INSTALAÇÃO E RESOLUÇÃO DE PROBLEMAS DE IMPRESSORAS E SCANNERS - [245879_ENG]

Descrição

To recognize how to install and troubleshoot printers and scanners

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 2.8

Objectivos

Installing and Troubleshooting Printers and Scanners

•  recognize the processes used by printers and scanners.
•  install, configure, and optimize printers and scanners in given scenarios.
•  install and optimize a printer in a given scenario.
•  identify the symptoms common printer problems and the tools and procedures for troubleshooting printers and scanners.
•  troubleshoot laser printers in a given scenario.
•  identify preventive maintenance measures for printers and scanners.

Número do curso: 245879_eng

• GESTÃO DE SEGURANÇA TI - [245880_ENG]

Descrição

To understand basic security principles and security software and how to troubleshoot security issues

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.6

Objectivos

Managing IT Security

•  identify the characteristics of access control, auditing, and event logging.
•  install and configure security in given scenarios.
•  install and configure software and data security in given scenarios.
•  recognize how to diagnose and troubleshoot software and data security issues in given scenarios.
•  troubleshoot a firewall and a shared folder in a given scenario.
•  identify how to prevent social engineering situations.

Número do curso: 245880_eng

• RECONHECENDO DE PROCEDIMENTOS DE SEGURANÇA, COMUNICAÇÃO EFICAZ E COMPORTAMENTO PROFISSIONAL - [245881_ENG]

Descrição

To recognize the importance of workplace safety and professional workplace behavior

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.2

Objectivos

Recognizing Safety Procedures, Effective Communication, and Professional Behavior
•  recognize potential hazards and how to overcome them with proper safety procedures.
•  recognize guidelines for effective communication in given scenarios.
•  recognize how to respond to given workplace scenarios in a professional manner.
•  recognize proper safety procedures, how to communicate effectively with customers, and how to use job-related professional behaviour in given scenarios.

Número do curso: 245881_eng

COMPTIA A+ 2006 TÉCNICO REMOTO DE SUPORTE

• ADICIONAR, OPTIMIZAR E RESOLVER PROBLEMAS EM COMPONENTES DE PC - [250846_ENG]

Descrição

To add, configure, optimize, and troubleshoot PC components

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.3

Objectivos

Adding, Optimizing, and Troubleshooting PC Components
•  identify how to add, remove, and configure display and input devices and adapter cards.
•  identify troubleshooting techniques and how to isolate issues with PC components.
•  use troubleshooting to identify problems with PC components and perform preventive maintenance techniques for storage devices.
•  troubleshoot PC components in a given scenario.

Número do curso: 250846_eng

• COMPREENSÃO E APOIO DE REDES - [250847_ENG]

Descrição

To understand network protocols and connectivity technologies and to establish and troubleshoot a network connection

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.5

Objectivos

Understanding and Supporting Networks
•  identify the characteristics of networking and Internet protocols.
•  recognize which network connectivity technology to use in given scenarios and establish a network connection.
•  recognize networking protocols and technologies for establishing connectivity in given scenarios and establish a network connection.
•  identify how to troubleshoot basic network issues using appropriate tools, diagnostic procedures and techniques.
•  troubleshoot a network connection in a given scenario.

Número do curso: 250847_eng

• GESTÃO DE SISTEMA OPERATIVO - [250848_ENG]

Descrição

To understand how to manage, optimize, and prevent future problems with operating systems

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 2.9

Objectivos

Managing Operating Systems

•  identify the function of command-line functions and utilities for managing operating systems.
•  identify procedures for creating, viewing, and managing operating system disks, directories and files.
•  use disk, system, and file management tools in given scenarios.
•  recognize procedures and utilities for maximizing operating system performance in given scenarios.
•  manage and optimize an operating system.
•  recognize how to resolve operational problems using diagnostic utilities.
•  recognize how to troubleshoot common operational problems and error messages in given scenarios.
•  identify how to perform preventive maintenance on Windows operating systems.
•  resolve operational problems in a given scenario.

Número do curso: 250848_eng

• ADIÇÃO E FIXAÇÃO DE IMPRESSORAS E SCANNERS - [250875_ENG]

Descrição

To recognize how to install and troubleshoot printers and scanners

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.4

Objectivos

Adding and Fixing Printers and Scanners

•  identify printing and scanning processes.
•  install, configure, and optimize printers and scanners in given scenarios.
•  install and optimize a printer in a given scenario.
•  identify the tools and procedures for troubleshooting printers and scanners.
•  troubleshoot laser printers in a given scenario.

Número do curso: 250875_eng

• IMPLEMENTAÇÃO DE SEGURANÇA TI - [250883_ENG]

Descrição

To understand basic security principles and security software and how to troubleshoot security issues

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.7

Objectivos

Implementing IT Security

•  identify the characteristics of access control and permissions.
•  install and configure hardware, software, wireless, and data security.
•  install and configure software and data security in given scenarios.
•  recognize how to diagnose and troubleshoot software and data security issues in given scenarios.
•  resolve security issues in a given scenario.
•  identify how to prevent social engineering breaches.

Número do curso: 250883_eng

• 
  UTILIZAÇÃO DE UMA COMUNICAÇÃO REMOTA EFICAZ - [250893_ENG]

Descrição

To recognize the importance of effective communication and professional workplace behavior

Público alvo

Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 0.9

Objectivos

Using Effective Remote Communication

•  recognize guidelines for effective remote communication.
•  recognize how to respond to given workplace scenarios in a professional manner.
•  recognize how to communicate effectively and display professional workplace behavior.

Número do curso: 250893_eng

COMPTIA A+ 2006 TÉCNICO DO DEPÓSITO

• TRABALHAR COM COMPONENTES DE COMPUTADOR PESSOAL - [251132_ENG]

Descrição

To install personal computer components, including hard drives, motherboards, power supplies, processors, adapter cards and memory, and to use techniques and tools to troubleshoot and prevent problems with computer components

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 3.3

Objectivos

Working with Personal Computer Components

•  recognize how to add, remove, and configure hard disk drives.
•  recognize how to add, remove, and configure motherboards and power supplies.
•  recognize how to add, remove, and configure CPUs and memory.
•  recognize how to add, remove, and configure adapter cards.
•  select, install, and configure PC components in given situations.
•  replace a hard drive in a given scenario.
•  recognize diagnostic procedures and troubleshooting techniques for PC components.
•  identify troubleshooting tools and how to troubleshoot hardware components.
•  identify how to perform preventive maintenance on PC components.
•  recognize how to troubleshoot problems with PC components.

Número do curso: 251132_eng

• GESTÃO DE PORTÁTEIS E DISPOSITIVOS PORTÁTEIS - [251133_ENG]

Descrição

To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.3

Objectivos

Managing Laptops and Portable Devices

•  identify laptop-specific connections, power, and electrical input devices.
•  recognize how to remove laptop-specific hardware safely and how video sharing affects memory upgrades.
•  recognize procedures and techniques for diagnosing and repairing laptops.
•  troubleshoot laptop problems in given scenarios.

Número do curso: 251133_eng

• GESTÃO DE IMPRESSORAS E SCANNERS - [251134_ENG]

Descrição

To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.8

Objectivos

Maintaining Printers and Scanners

•  recognize how printers and scanners operate.
•  install and configure printers and scanners.
•  connect to a printer and configure printer settings.
•  recognize tools. troubleshooting steps, and the causes of common printer problems.
•  solve problems with printers in given examples.
•  use preventive maintenance measures to ensure optimum printer and scanner performance.

Número do curso: 251134_eng

• IMPLEMENTAÇÃO DE SEGURANÇA TI E MEDIDAS DE SEGURANÇA DO LOCAL DE TRABALHO - [251135_ENG]

Descrição

To protect data and hardware using access control and hardware security and to learn about potential workplace hazards and how to avoid them

Público alvo

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Pré-requisitos: None

Duração esperada (horas): 1.2

Objectivos

Implementing IT Security and Workplace Safety Measures

•  identify the features of authentication technologies and how to control access to data and hardware.
•  recognize ways to control access to data and hardware and how to hardware security.
•  ientify potential hazards and proper workplace safety procedures.
•  recognize safety procedures for reducing the risk of workplace accidents.

Número do curso: 251135_eng

COMPTIA INET+

COMPTIA I-NET+: INTERNET E TECNOLOGIAS WEB

• FUNDAMENTOS DO TRABALHO EM REDE - [211517_ENG]

Descrição

To introduce the main components and principles of networking

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.8

Objectivos

Networking Fundamentals

•  identify the characteristics of the main network-design models and architectures.
•  identify the transmission media and technologies that support LANs and WANs.
•  match network devices to their function.
•  distinguish between different network topologies.
•  recognize the features of the main network operating systems.
•  distinguish between different network devices, topologies, and operating systems.
•  distinguish between the OSI reference model and the TCP/IP stack.
•  distinguish between IP address classes and perform simple subnet calculations.
•  distinguish between the OSI model and TCP/IP stack and recognize IP address components.

Número do curso: 211517_eng

• 
  FUNDAMENTOS DE INTERNET - [211522_ENG]
  

Descrição

To introduce the Internet, basic Internet technologies including connection, browser search, and cache technologies

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.3

Objectivos

Internet Fundamentals

•  identify common uses of the Internet and recognize how Internet standards are established. •  establish a dial-up connection to the Internet using a connection wizard.
•  navigate web pages using a web browser.
•  configure an Internet connection and browse web pages.
•  identify the functions and features of search engines.
•  recognize how to configure client-side and proxy caching on Internet applications.
•  perform a search and configure proxy server settings on a web browser.

Número do curso: 211522_eng

• 
  INFRA-ESTRUTURAS E APLICAÇÕES DE CLIENTES DE INTERNET - [211521_ENG]

Descrição

To identify the client components required to connect to an Internet or intranet

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 3.3

Objectivos

Internet Client Infrastructure and Applications
•  identify the main functions of an operating system and distinguish between client and network operating systems.
•  recognize the PC components required for network connectivity.
•  identify the characteristics and functionality of operating systems and PC components.
•  configure TCP/IP and name resolution on an Internet client.
•  recognize how to configure settings on a web browser.
•  recognize how to use an e-mail client to send and receive e-mails.
•  recognize how to use FTP and Telnet clients.
•  configure Internet client applications.
•  identify issues that can affect the performance of Internet clients and local area network (LAN) servers.
•  identify security threats to Internet clients and the methods used to mitigate them.
•  recognize the best practices for ensuring client security.

Número do curso: 211521_eng

• SERVIDORES E SERVIÇOS DE INTERNET - [211523_ENG]

Descrição

To identify the services and protocols that are used to create, administer, and manage the Internet

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.8

Objectivos

Internet Servers and Services

•  identify the functions and features of web and e-mail servers.
•  identify the characteristics of FTP, TFTP, and Telnet.
•  distinguish between different types of Internet servers.
•  identify the features and functions of application server providers (ASPs).
•  select the most appropriate server in a given scenario.
•  recognize the function of host files and domain name system (DNS) servers.
•  identify the characteristics of connection and remote access protocols.
•  identify protocols used to manage network devices remotely.
•  distinguish between different remote access and administrative protocols.

Número do curso: 211523_eng

• FUNDAMENTOS DE DESENVOLVIMENTO WEB - [211519_ENG]

Descrição

To outline web-page develpment using HTML and to introduce scripting and database management and connection techniques

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 3.2

Objectivos

Web Development Fundamentals

•  recognize the HTML standards and identify common HTML editors.
•  identify the structure and basic elements of an HTML document.
•  create a basic web page.
•  recognize how to use hyperlinks, tables, and forms in web pages.
•  recognize how to use image maps and style sheets in web pages.
•  use advanced HTML elements to enhance a web page.
•  distinguish between client-side and server-side scripting and list common scripting and programming languages.
•  identify some of the advanced markup languages used in web development.
•  recognize the function of databases in Internetworking.
•  distinguish between different scripting languages and database technologies.

Número do curso: 211519_eng

• DESENVOLVIMENTO DE SITES DE INTERNET - [211520_ENG]

Descrição

To identify the principles of web-site design and the elements used to create a web site

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.3

Objectivos

Internet Site Development

•  recognize how to plan the front-end and back-end elements of a web site.
•  identify factors that contribute to effective web design.
•  recognize how to perform a site functionality test.
•  devise a site development plan and a testing methodology.
•  define active content and recognize the function of Java applets and ActiveX controls.
•  recognize the function of browser plugins and viewers.
•  distinguish between different multimedia file formats.
•  select the appropriate multimedia file format for a given scenario.

Número do curso: 211520_eng

• FUNDAMENTOS DE SEGURANÇA DO TRABALHO EM REDE - [211518_ENG]

Descrição

To introduce the fundamentals of network security and the potential threats to networks and data

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.8

Objectivos

Networking Security Fundamentals

•  identify common security risks for Internet-connected computers.
•  recognize how unauthorized access and virus infections can compromise network data.
•  recognize how denial-of-service (DoS) attacks operate.
•  distinguish between the different threats to wireless network security.
•  distinguish between different types of security threats.
•  identify the components used to enforce network security.
•  identify techniques used to detect network intruders.
•  identify the characteristics of common access control methods.
•  distinguish between different network-security components and techniques.

Número do curso: 211518_eng

• REDES DE SEGURANÇA E RESOLUÇÃO DE PROBLEMAS - [211948_ENG]

Descrição

To identify the methods and tools that can be used to secure and troubleshoot network resources

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.3

Objectivos

Securing and Troubleshooting Networks

•  identify the characteristics and components of firewalls and proxy servers.
•  distinguish between different encryption and decryption techniques.
•  configure an antivirus application.
•  recognize the components and techniques for protecting network data.
•  identify issues that affect Internet site functionality.
•  recognize how to identify and solve site-related problems.
•  use the appropriate network diagnostic tool in a given scenario.
•  identify and resolve Internet-related problems.

Número do curso: 211948_eng

• CONCEITOS DE E NEGÓCIOS E A INTERNET - [211516_ENG]

Descrição

To identify the applications of e-commerce and their benefits and drawbacks

Público alvo

Students wishing to acquire the fundamental skills required to embark on careers as e-Business IT professionals; students preparing for the CompTIA certification exam IK0-002: i-Net+

Pré-requisitos

A basic knowledge of computer hardware and software; a knowledge of advanced Internet concepts

Duração esperada (horas): 2.5

Objectivos

Business Concepts and the Internet

•  distinguish between the different e-commerce models.
•  identify the infrastructure and standards that facilitate Internet transactions.
•  identify the functions and features of electronic payment systems.
•  identify the most appropriate e-commerce solution for a given scenario.
•  identify the characteristics of common e-marketing methods.
•  identify the legal and regulatory concerns for organizations conducting business online.
•  identify future trends in e-business.
•  identify key marketing and regulatory considerations associated with launching an e-business initiative.

Número do curso: 211516_eng

COMPTIA NETWORKING, INTERNETWORKING, AND SECURITY TECHNOLOGIES
REDES, INTER-REDES E TECNOLOGIAS DE SEGURANÇA COMPTIA

REDES COMPTIA + 2009

• REDES COMPTIA + 2009: FUNDAMENTOS DE REDES - [cs_ctnt_a01_it_enus]

Descrição

The physical and logical 'shape' of a network is called the topology. Topologies have a great deal to do with how a network communicates and even what devices and media can be used on the network. As well, the scope of a network, for example, if it’s a LAN, MAN, or WAN, can have an impact on the type of topology chosen for implementation on the network. This course covers the basic devices used in a network, such as servers, workstations, and hosts, and focuses on the different logical and physical topologies that networks can be based on. The course explores network architectures, including Ethernet, broadband, and XBasex technologies, and also examines access methods such as CSMA/CD and broadcast. In addition, the various scopes that can have a bearing on the type of topology put into operation are explained. This course maps to the CompTIA Network+ 2009 exam objectives for identifying physical and logical topologies, and categorizing LAN technology types and properties.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Duração esperada (horas): 2.0

Objectivos

CompTIA Network+ 2009: Network Fundamentals
•  identify the function of basic components of a network
•  distinguish between the different types of networks
•  distinguish between the different network topologies
•  distinguish between LAN topologies and WAN topologies
•  identify the features and characteristics of a PSTN
•  distinguish between centralized and decentralized networks
•  distinguish between intranets, extranets, and the Internet
•  identify the features and characteristics of a VPN and VLAN
•  differentiate between key network devices
•  differentiate between key network types and topologies
•  distinguish between baseband and broadband forms of transmission
•  recognize the transmission flaws associated with analog and digital signals
•  recognize the basic features and characteristics of key Ethernet technologies
•  recognize 802.3 physical media and their networking standards
•  recognize factors that affect transmission performance
•  match Ethernet technologies to basic networking requirements, for a given scenario
•  identify factors affecting signal and transmission performance, for a given scenario

Número do curso: cs_ctnt_a01_it_enus

• REDES COMPTIA + 2009: COMPONENTES DE REDES - [cs_ctnt_a02_it_enus]

Descrição

In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that apply to network media and the types of media that can be used on a network, for instance twisted pair copper, coaxial, or fiber optic, as well as the connectors and other hardware required to allow the media to function correctly. Also, the logical operations of network media, for example transmission speeds, duplexing, and frequency, is explained. This course also describes how to install network media and how to verify that the installation is correct. This course maps to the CompTIA Network+ 2009 exam objectives for categorizing standard cable types and their properties and identifying common connector types. Exam objectives for differentiating and implementing appropriate wiring standards given a specific scenario, and installing components of wiring distribution are also covered in this course.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Duração esperada (horas): 1.5

Objectivos

CompTIA Network+ 2009: Network Components
•  identify the features and characteristics of common types of cable
•  recognize common connectors for network cables
•  recognize solutions to problems related to the physical media used on a network, for a given scenario
•  create a straight-through, crossover, and rollover cable
•  recognize how to install network wiring in a telecommunications or equipment room
•  recognize the functions of telecommunications and equipment rooms
•  recognize how to verify wiring installation
•  recognize how to verify a wiring termination
•  match appropriate network cables and connectors to given scenarios
•  identify common cabling tools
•  identify how to install and verify network cable, for a given scenario

Número do curso: cs_ctnt_a02_it_enus

• REDES COMPTIA + 2009: DISPOSITIVOS DE REDES - [cs_ctnt_a03_it_enus]

Descrição

There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points and content switches, are more specialized and will only be present if the needs of the network mandate them. This course describes network devices from the user level, which includes network interface cards, firewalls, and modems, to network level devices, such as routers, switches, and bridges. It also explains the logical operation of these devices and introduces some of the more specialized hardware and software that might be found in networks. This course maps to CompTIA's Network+ (2009) exam objectives for installing, configuring, and differentiating between common network devices. It also covers identifying the functions of specialized network devices and explaining the advanced features of a switch.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Duração esperada (horas): 1.5

Objectivos

CompTIA Network+ 2009: Network Devices

•  recognize the function of NICs, hubs, modems, and transceivers
•  recognize the key considerations when using a DHCP server
•  recognize the functions of different firewall technologies
•  distinguish between network-level devices
•  recognize the function of wireless access points
•  recognize how switching works in VLANs
•  recognize key aspects relating to advanced switch use
•  recognize when the use of different specialized network devices are appropriate
•  determine the type of switching needed in a network
•  select specialized network devices

Número do curso: cs_ctnt_a03_it_enus

• REDES COMPTIA + 2009: PROTOCOLOS DE REDES - [cs_ctnt_a05_it_enus]

Descrição

In the late 1970s, those people working in the computer networking field felt that there was a need for a set of standards that could be used by anyone designing and developing applications and services that would need to communicate across a network. The Open Systems Interconnection (OSI) model was designed to meet this need. The OSI model is a set of communication standards, or protocols, that enable devices and applications to communicate with each other, regardless of their origin. These protocols are sets of formal rules that govern communication and allow developers to design applications or devices that can communicate with other designer's products without the need for direct collaboration between them. In this course, the OSI model is explained as is a wide range of protocols, including those that are part of the TCP/IP suite of protocols. The protocols are the foundation of networking and without them there would be no network and no Internet. This course maps to CompTIA's Network+ (2009) exam objective explain the function of each layer of the OSI model and for explaining the function of common networking protocols and identifying commonly used TCP and UDP default ports.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Duração esperada (horas): 3.0

Objectivos

CompTIA Network+ 2009: Network Protocols

•  recognize the difference between the OSI model and the four-layer DoD model
•  distinguish between the layers in the OSI model
•  recognize the basics of encapsulation and de-encapsulation
•  recognize the key factors of the TCP/IP suite's success
•  recognize the functions of the TCP/IP services
•  recognize the key functions of IP
•  recognize the functions and key characteristics of TCP
•  recognize the TCP standards
•  distinguish between TCP and UDP
•  recognize the key features of UDP
•  recognize the most common TCP and UDP ports
•  recognize the differences between TCP and IP
•  recognize which ports and protocols are used
•  distinguish between Data Link layer and Network layer protocols
•  recognize the functions of the ARP, ICMP, and IGMP Network layer protocols
•  recognize the functions of the RIP, OSPF, EIGRP, and BGP routing protocols
•  recognize the functions of the HDLC, PPP, and Frame Relay Data Link layer protocols
•  distinguish between the Transport layer protocols
•  recognize the characteristics of UDP protocols
•  recognize the characteristics of RTP
•  recognize the characteristics of TLS
•  distinguish between the session and presentation layer protocols
•  recognize Application layer protocol functions
•  recognize the protocols used at different layers

Número do curso: cs_ctnt_a05_it_enus

• REDES COMPTIA + 2009: REDES DE VASTA ÁREA - [cs_ctnt_a06_it_enus]

Descrição

Wide Area Networks, or WANs, came about in 1965. WANs are defined as computer networks that cover a broad geographical area and use routers and public links to connect unrelated networks with each other. WANs differ from local area networks (LANs) in several ways. For instance, while LANs are typically owned by a single company or enterprise, WANs are a collaboration of a number of unrelated organizations and entities. As well, WANs generally have lower speed links than LANs and utilize a different set of technologies. This course describes how WANs function and the components that make them work. This course also covers the different types of WANs, including broadband technologies such as xDSL, cable systems. Also explored are some of the newer WAN technologies that are finding acceptance, such as line of sight wireless and satellite. This course maps to CompTIA's Network+ (2009) exam objectives to categorize WAN technology types and properties.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Expected Duration (hours): 1.5

Lesson Objectives

CompTIA Network+ 2009: Wide Area Networks

•  distinguish between packet and circuit switching
•  recognize how circuit switching works
•  recognize how packet switching works
•  distinguish between connectionless and connection oriented data transmission
•  recognize the capabilities of WAN transmission media
•  identify basic WAN transmission media
•  distinguish between the uses of ADSL, SDSL, VDSL, and cable modems
•  recognize the basic characteristics of T1/E1, T3/E3, Sonet, OC-x, and MPLS WAN types
•  distinguish between different satellite systems
•  recognize the basic functions of ISDN
•  distinguish between Frame Relay and ATM
•  choose the most appropriate switching technology in a given scenario
•  determine appropriate WAN media

Número do curso: cs_ctnt_a06_it_enus

• REDES COMPTIA + 2009: REDES WIRELESS - [cs_ctnt_a07_it_enus]

Descrição

Wireless networks are one of the fasting growing sectors in networking today. The convenience and simplicity of wireless technology contributed to its explosive growth over the last few years. However, with popularity comes problems. Stability, interoperability, and security are just some of the issues that must be addressed when considering or implementing wireless networks. This course introduces the 802.11x wireless standards and describes the components of basic wireless networks. This course also describes how to implement wireless networks while ensuring security, stability, and interoperability between the various standards available today. The course will also look at what the future may hold for wireless networking. This course maps to CompTIA's Network+ (2009) exam objectives for the characteristics of wireless communication standards, security standards, and the devices and procedures for implementing a basic wireless network.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Duração esperada (horas): 1.5

Objectivos

CompTIA Network+ 2009: Wireless Networks

•  recognize the features and characteristics of wireless networks
•  recognize the roles of various organizations for the development of wireless communication
•  distinguish between the functions of different spread spectrum technologies
•  recognize the 802.11 standards
•  distinguish between the uses of basic wireless authentication and encryption options
•  recognize how TKIP, WPA, WEP, and RADIUS works
•  select the most appropriate wireless network options in a given scenario
•  recognize the most appropriate way of setting up the access point and antenna for a wireless network
•  distinguish between the uses of different types of antennas
•  recognize how to install wireless networks and configure frequency and channels
•  identify the risks of wireless networks
•  recognize how to secure a wireless LAN by switching off beacon broadcasts and changing the network identifiers
•  choose and configure a wireless network
•  recognize how to install and troubleshoot wireless network cards

Número do curso: cs_ctnt_a07_it_enus

• REDES COMPTIA + 2009: ENDEREÇAMENTO DA REDE - [cs_ctnt_a08_it_enus]

Descrição

In order for devices to be part of a network, each must have at least one unique address. All network devices have a hardware address but communication is enabled through the use of logical addresses, most commonly IP addresses. This course describes the two most common types of network addresses – MAC addresses and IP addresses. The details of IP addressing including how they are assigned, the different classes and how IP addressing is configured is explained along with the ways in which the shortage of IPv4 addresses is being dealt with. Solutions to the IP address shortage including the development and implementation of IPv6, network address translation, and Classless Inter-domain Routing (CIDR) is covered. This course also explains what subnetting is and how it is used to segment and organize networks. This course maps to CompTIA's Network+ (2009) exam objectives to evaluate the proper use of addressing technologies and addressing schemes.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Duração esperada (horas): 1.5

Objectivos

CompTIA Network+ 2009: Network Addressing

•  recognize what a MAC address is and how hexadecimal numbers are converted to decimal numbers
•  distinguish between IP address classes
•  recognize the composition of an IP address and convert decimal values to binary values
•  distinguish between unicasting, broadcasting, and multicasting
•  recognize the differences between IPv4 and IPv6
•  recognize how MAC and IP addressing are used
•  recognize how IP addresses are allocated
•  recognize how to perform subnetting
•  recognize what a subnet mask is
•  recognize ways to conserve IP addresses
•  recognize how address translation works
•  recognize the basic options in address assignment
•  recognize how DHCP assignment works
•  recognize how to configure a subnet in a given scenario

Número do curso: cs_ctnt_a08_it_enus

• REDES COMPTIA + 2009: ROTEAMENTO - [cs_ctnt_a09_it_enus]

Descrição

Routing is the process of selection of paths over which to send network traffic. Routing paths are selected by a number of criteria, including cost, administrative distance, and available bandwidth. Evaluation of the criteria is generally performed by routers, which is known as dynamic routing, although paths can also be selected manually, which is known as static routing. This course covers many of the routing concepts, including dynamic and static routing, as well as the criteria used to make path selection decisions. As well, this course examines the dynamic protocols used in routing, such as RIP, OSPF, EIGRP, and BGP. IPv6, which has some unique routing characteristics and uses its own dynamic routing protocols, is also examined. This course maps to the CompTIA Network+ 2009 exam objectives to identify common IPv4 and IPv6 routing protocols and to explain the purpose and properties of routing.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Duração esperada (horas): 1.0

Objectivos

CompTIA Network+ 2009: Routing

•  recognize the fundamentals of routing
•  distinguish between link-state and distance-vector protocols
•  distinguish between IPv4 and IPv6 routing
•  distinguish between link-state routing protocols

•  recognize the functions of OSPF routing protocols
•  recognize how IS-IS routing protocols work
•  recognize how OSPFv3 routing protocol works
•  distinguish between different distance-vector protocols
•  recognize how RIP protocols work
•  recognize how BGP protocols work
•  recognize how EIGRP and EIGRPv6 works
•  recognize which routing protocol to use in a given scenario

Número do curso: cs_ctnt_a09_it_enus

• REDES COMPTIA + 2009: GESTÃO E MONITORIZAÇÃO DE REDES - [cs_ctnt_a10_it_enus]

Descrição

The task of managing and monitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and monitoring of a network can forestall many problems that commonly occur in a network environment as well as make troubleshooting problems that do arise that much easier. This course describes how to document and diagram the network environment and the procedures that should be in place to ensure that all documentation is up to date. In addition, the tools that network administrators can use to gather the information they need to create their documentation and to build policies and procedures is also covered. This course maps the CompTIA's Network+ 2009 objectives that cover using network monitoring to identify performance and connectivity issue, procedures for evaluating the network based on configuration management documentation, and identifying the types of management documentation used in a network environment.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Pré-requisitos

CompTIA’s A+ credential is a recommended, although not mandatory, prerequisite.

Duração esperada (horas): 2.0

Objectivos

CompTIA Network+ 2009: Managing and Monitoring the Network

•  recognize how physical and logical network diagrams are used
•  recognize how to construct a network diagram
•  recognize what is included in a documentation baseline
•  recognize how documentation is used
•  recognize what is appropriate to include in network documentation
•  recognize the role of an update log
•  recognize how to document policy
•  verify network diagrams and documentation
•  create a network diagram
•  create network documentation
•  recognize the functions of SNMP and RMON
•  recognize how to use common monitoring tools
•  recognize the functions of sniffers
•  recognize different types of log files
•  recognize which network monitoring tools are appropriate in a given scenario
•  recognize how log files are used in solving network problems in a given scenario

Número do curso: cs_ctnt_a10_it_enus

• REDES COMPTIA + 2009: RESOLUÇÃO DE PROBLEMAS DE REDES - [cs_ctnt_a11_it_enus]

Descrição

Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools – both software and hardware – available to troubleshoot network issues will make the task of finding and solving problems that much easier. This course describes basic troubleshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are explained. This course maps to the CompTIA's Network+ 2009 objectives that cover implementing a network troubleshooting methodology given a specific scenario, as well as the objective for troubleshooting common connectivity issues, selecting and using the appropriate tool, and applying and documenting the final solution.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Duração esperada (horas): 2.0

Objectivos

CompTIA Network+ 2009: Troubleshooting the Network

•  recognize the steps involved in troubleshooting networks
•  recognize how to perform information gathering
•  recognize how to plan and implement an action plan
•  recognize how a solution to a network problem should be documented
•  recognize the basic functions of network monitors, protocol analyzers, and wireless network testers
•  distinguish between protocol analyzers and performance-monitoring tools
•  recognize the functions of common windows troubleshooting tools
•  recognize the functions of Linux troubleshooting tools
•  recognize the functions of hardware tools for troubleshooting network
•  recognize the functions of wireless network testers in network troubleshooting
•  recognize how to troubleshoot a network in a given scenario
•  recognize how cross talk, attenuation, and interference affects networks
•  recognize how opens and shorts affect networks
•  recognize how duplex issues affect a network
•  recognize how addressing errors can be detected
•  recognize how switching/routing loops and route problems are detected in a network
•  recognize configuration issues with wireless networks
•  recognize how the environment can affect a wireless network
•  recognize how to troubleshoot a network in a given scenario
•  recognize how to troubleshoot a wireless network in a given scenario

Número do curso: cs_ctnt_a11_it_enus

• REDES COMPTIA + 2009: SEGURANÇA DE REDES - [cs_ctnt_a12_it_enus]

Descrição

The need for network security has grown immensely in recent years and as a consequence, security technologies have grown as well. Security technologies can take the form of protocols, applications, and hardware devices, and many, if not all, of these things can be found in today’s enterprise networks as well as most home networks. This course focuses on the threats facing today's networks and information, and the steps administrators can take to mitigate these issues. It also explores the processes and procedures that should be in place to prevent security breaches and to recover from threats that get past network defenses. In addition, types of security software, such as antivirus and anti-spyware scanners are covered, along with the various protocols and services, such as SSH and SSL, used in an overall network security system. Also described are basic security procedures including policy creation, user training, and software patching and updating. This course maps to the CompTIA Network+ (2009) exam objectives for explaining the function of hardware and software security devices and the issues that affect device security, explaining common features of a firewall, explaining the methods of network access security and user authentication, and identifying common security threats and mitigation techniques.

Público alvo

The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.

Duração esperada (horas): 2.5

Objectivos

CompTIA Network+ 2009: Network Security

•  recognize basic attack types
•  recognize how viruses work and how to defend against malicious code
•  recognize different ways "social engineering" can be used when attacking a network
•  recognize what should be included in security policies
•  distinguish between different types of security audits
•  recognize how patches and updates affect network security
•  recognize how education can affect network security
•  recognize the most appropriate protocol to use in a given situation
•  recognize how access can be restricted by MAC and IP filtering
•  recognize the functions of tunneling protocols
•  identify security threats to a network in a given scenario
•  recognize basic functions of firewalls
•  recognize common scanning techniques
•  distinguish between stateful and stateless firewalls
•  recognize how content filtering works
•  recognize how to work with incident response-based Intrusion Detection Systems
•  recognize the functions of host-based and network-based Intrusion Detection Systems
•  recognize the functions of an Intrusion Prevention System
•  recognize how to configure a VPN access
•  recognize the functions of physical security and authentication
•  recognize the security risks of hardware and transmissions
•  recognize the functions of common access protocols
•  recognize the most appropriate security solution in a given scenario
•  recognize the security threats and most appropriate security solution in a given scenario

Número do curso: cs_ctnt_a12_it_enus

SEGURANÇA COMPTIA + 2008

• SEGURANÇA COMPTIA + 2008: MITIGAÇÃO DA AMEAÇA - [cs_sety_a01_it_enus]

Descrição

The central goals of network security are integrity, confidentiality, and availability. Even the most secure data systems are threatened on a daily basis, providing the challenge to administrators as well as users to maintain security. A decision must be made as to whether or not the cost of adding additional security outweighs possible losses that may be incurred with current configurations. Companies are constantly deciding how much risk is acceptable. This course introduces methods used to perform core system maintenance, manage viruses and spyware, securing browser software, and identify and mitigate social engineering threats. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 2.0

Objectivos

CompTIA Security + 2008: Threat Mitigation

•  identify key threats to network security
•  secure the operating system
•  configure Windows Firewall
•  distinguish between network security threats
•  scan a system for spyware
•  configure Windows Mail to prevent spam
•  secure the core system
•  mitigate system threats
•  recognize the security vulnerabilities and safeguards of JavaScript
•  recognize the security vulnerabilities and safeguards of ActiveX
•  recognize the security vulnerabilities and safeguards of Java applets
•  manage pop-ups
•  recognize the security vulnerabilities and safeguards of cookies
•  recognize input validation attacks and how to prevent them
•  recognize social engineering threats and safeguards
•  manage pop-ups
•  recognize how to mitigate social engineering attacks

Número do curso: cs_sety_a01_it_enus

• SEGURANÇA COMPTIA + 2008: CRIPTOGRAFIA - [cs_sety_a02_it_enus]

Descrição

The central goal of cryptography is to hide information from others. Modern cryptographers use advanced algorithms and computational models to create layers of security and trusts in order to protect information. This course introduces encryption methods using both symmetric and asymmetric encryption techniques, along with trust models, certificates, and algorithms. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 2.0

Objectivos

CompTIA Security + 2008: Cryptography

•  recognize the main characteristics of encryption
•  encrypt and decrypt data
•  calculate hashes
•  recognize key characteristics of steganography
•  encrypt and decrypt data
•  calculate hashes
•  recognize scenarios for using common asymmetric ciphers
•  examine certificates
•  recognize features of the PKI system and their functions
•  recognize scenarios for using trust models
•  examine certificate trusts
•  recognize the advantages of using dual-sided certificates
•  examine certificates and certificate trusts
•  determine how to use asymmetric encryption to secure data

Course Number: cs_sety_a02_it_enus

• SEGURANÇA COMPTIA + 2008: MÉTODOS DE AUTENTICAÇÃO - [cs_sety_a03_it_enus]

Descrição

Developing authentication methods that ensure that a user is who they claim to be has been a challenge for administrators since shared networking was first introduced. There are many authentication models and strategies available today. This course introduces the learner to the concepts of AAA, hashing, multi-factor authentication, Kerberos, and domain security. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 2.0

Objectivos

CompTIA Security + 2008: Authentication Methods

•  recognize key considerations when creating strong passwords
•  identify the components of authentication
•  recognize examples appropriate to authentication factors
•  recognize key functions of a protocol analyzer
•  recognize key functions of Active Directory Domain Services
•  recognize key aspects of Kerberos v5, NTLM, and LM
•  recognize password cracking techniques
•  identify the components of authentication
•  assess security measures appropriate to one, two, and three-factor authentication
•  recognize password cracking tools
•  recognize examples of identity proofing
•  distinguish between when to use CHAP, EAP, PAP, and mutual authentication
•  recognize the Kerberos authentication process
•  recognize the security weaknesses of Kerberos
•  discuss scenarios appropriate to CHAP and Kerberos authentication, and to mutual authentication

Número do curso: cs_sety_a03_it_enus

• SEGURANÇA COMPTIA + 2008: MENSAGENS, UTILIZADOR, E PAPEL DA SEGURANÇA - [cs_sety_a04_it_enus]

Descrição

E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved can be confirmed. This course analyzes and demonstrates the methods for securing e-mail and instant messages along with creating security on the Active Directory domain and client computers so that these forms of communication can be done with confidentiality, integrity, availability and nonrepudiation. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 3.0

Objectivos

CompTIA Security + 2008: Messaging, User, and Role Security

•  recognize the types of e-mail attacks and how to combat them
•  recognize how to secure an e-mail server
•  recognize how PGP encrypts e-mail messages
•  recognize how S/MIME encrypts e-mail messages
•  recognize how to send an e-mail message with restricted permission
•  recognize how to obtain a digital ID and digitally sign e-mail messages
•  recognize e-mail attacks and how to defend against them
•  recognize how e-mail messages are encrypted
•  recognize the security risks of instant messaging and combat them
•  recognize the guidelines for IM client security
•  configure IM client security
•  implement IM security
•  create a console to manage local security policies
•  recognize how to design domain GPOs
•  implement domain GPOs
•  analyze a Windows Vista computer's security
•  create users and groups based on security needs
•  secure file resources
•  secure printer resources
•  configure and secure users and resources

Número do curso: cs_sety_a04_it_enus

• SEGURANÇA COMPTIA + 2008: INFRA-ESTRUTURA DE CHAVE PÚBLICA E ACESSO DE SEGURANÇA - [cs_sety_a05_it_enus]

Descrição

Access security, both within a network and on the Internet, is paramount to corporate security. Modern network environments use key encryption technologies in order to provide security and availability to both employees and customers. This course explores the use of certificate servers and certificates to provide a secure environment both within a network and when dealing with web servers and internet validations. It also examines how to secure the physical environment and data access. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 3.5

Objectivos

CompTIA Security + 2008: Public Key Infrastructure and Access Security

•  recognize when to use the centralized and decentralized key-management models
•  distinguish between the processes in the setup phase of key life-cycle management
•  distinguish between the processes in the administrative phase of key life-cycle management
•  distinguish between the processes in the cancellation phase of key life-cycle management
•  install a standalone root Certificate Authority
•  implement a file-based certificate request
•  manage a certificate server
•  install and manage a standalone root CA
•  grant users the log on locally right
•  revoke a certificate
•  establish an EFS recovery agent
•  establish web server security with PKI
•  enable an EFS recovery agent
•  set up web server security with PKI
•  recognize key considerations in the use of biometrics
•  recognize physical access security measures
•  recognize security threats to system peripherals and components, and how to counteract them
•  configure security policy settings for mitigating risks to peripherals
•  encrypt individual files
•  encrypt an entire disk
•  configure security policy settings for mitigating risks to peripherals
•  secure an individual file and an entire disk

Número do curso: cs_sety_a05_it_enus

• SEGURANÇA COMPTIA + 2008: PORTOS, PROTOCOLOS E SEGURANÇA DA REDE - [cs_sety_a06_it_enus]

Descrição

Internetwork communications are the foundation of the modern Internet. Selecting the correct devices, properly configuring those devices, and placing them in the correct locations both within and outside a network to defend against attack is a task every network administrator faces on a daily basis. This course discusses, TCP/IP configuration and attack defences, network devices selection and proper placement, and securing the networking environment. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 3.0

Objectivos

CompTIA Security + 2008: Ports, Protocols, and Network Security

•  distinguish between TCP/IP protocols
•  recognize examples of IPv4 addresses
•  recognize examples of IPv6 addresses
•  recognize DoS and DDoS attacks and how to prevent them
•  configure a server to prevent SYN flood attacks
•  recognize man-in-the-middle attacks and how to prevent them
•  mitigate protocol-based attacks
•  configure a server to prevent SYN flood attacks
•  recognize the function of each layer in the OSI Reference Model
•  recognize key characteristics of common networking devices
•  recognize key characteristics of firewalls
•  recognize key network device weaknesses
•  recognize ways to prevent device attacks
•  design a security strategy for protocol-based attacks and attacks that exploit network devices
•  recognize security considerations when designing network topologies
•  configure the Phishing Filter
•  set security zones
•  set privacy options
•  recognize the benefits of virtualization
•  set browser-related security

Número do curso: cs_sety_a06_it_enus

• SEGURANÇA COMPTIA + 2008: WI-FI E ACESSO REMOTO - [cs_sety_a07_it_enus]

Descrição

Remote access is becoming more and more prevalent in today's working world. The telecommuter has become the daily businessperson of today. Plane trips, hotel stays, and long distance meetings have made the need for wireless networking and wireless security paramount. This course examines wireless security configuration options along with remote access strategies, VPN configurations, and security measures. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 2.0

Objectivos

CompTIA Security + 2008: Wi-Fi and Remote Access

•  recognize 802.11 standards
•  recognize how to secure a wireless network
•  recognize wireless configurations
•  recognize transmission encryption techniques
•  recognize wireless device-to-device security attacks and how to prevent them
•  recognize wireless infrastructure attacks
•  assess wireless network security
•  assess wireless device security
•  distinguish RADIUS, Diameter, and LDAP remote access authentication systems
•  distinguish TACACS+, RADIUS, and 802.1x remote access authentication systems
•  configure Network Policy Server
•  deploy Network Policy Server
•  recognize key characteristics of VPNs

Número do curso: cs_sety_a07_it_enus

• SEGURANÇA COMPTIA + 2008: ANÁLISE DE RISCO, TESTE DA VULNERABILIDADE, IDS E FORENSE - [cs_sety_a08_it_enus]

Descrição

Ensuring that modern network environments are secure is of paramount importance in today's IT world. The use of risk analysis techniques and vulnerability scanners, along with intrusion detection systems and forensic methodologies have become the backbone of modern IT security. This course looks at modern risk analysis techniques, forensic methodologies, IDS systems and methods to harden network devices and operating systems. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 1.5

Objectivos

CompTIA Security + 2008: Risk Analysis, Vulnerability Testing, IDS, and Forensics
•  recognize how to conduct risk analysis
•  analyze a system using the MBSA
•  scan for system vulnerabilities with OVAL
•  scan for system vulnerabilities with Nessus
•  analyze a system using the MBSA
•  scan for system vulnerabilities
•  recognize key characteristics of IDS
•  recognize the uses of NIDS and HIDS
•  recognize the use of honeypots
•  recognize how key computer forensics procedures are performed
•  perform a chain of custody
•  perform evidence preservation
•  perform evidence collection

Número do curso: cs_sety_a08_it_enus

• SEGURANÇA COMPTIA + 2008: AUDITORIA, POLÍTICAS DE SEGURANÇA E RECUPERAÇÃO DE DESASTRES - [cs_sety_a09_it_enus]

Descrição

Network Administrators create security polices, generate audit reports, and prepare disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a network environment through security policies, user education, and resource monitoring. The course also explores business continuity planning, backups, and disaster recovery planning. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA Security+ (2008 Edition) certification exam.

Público alvo

Organizations involved in IT services or training that need to have personnel qualified for onwards delivery of IT support or training; businesses that will need up-to-date Security+ training for their own internal networking support purposes; individuals who are personally interested in establishing credentials for the benefit of their own career prospects.

Pré-requisitos

Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years on-the-job networking experience with an emphasis on security. The CompTIA Network+ certification is also recommended.

Duração esperada (horas): 2.5

Objectivos

CompTIA Security + 2008: Auditing, Security Policies, and Disaster Recovery

•  recognize scenarios related to device and application logging
•  recognize how to monitor system performance
•  recognize what auditing systems involves
•  run a DCS and view DCS reports
•  recognize how to create a security policy
•  recognize how to create a human resources policy
•  recognize how to create an incident response policy
•  recognize the function of a change management process for a network
•  recognize the educational and training needs for users and administrators
•  recognize how to dispose of IT equipment
•  assess the security structures for an organization
•  recognize how to create a redundancy plan
•  recognize how to create a disaster recovery plan
•  recognize the data backup schemes
•  recognize the backup media rotation schemes
•  recognize the controls used to protect network environments
•  prepare key elements of a disaster recovery plan

Número do curso: cs_sety_a09_it_enus

REDES COMPTIA + 2005

• OS FUNDAMENTOS DO TRABALHO EM REDES - [218678_ENG]

Descrição

To describe basic networking concepts, topologies, the OSI model, and the media used to physically connect a network

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 3.6

Objectivos

The Fundamentals of Networking

•  identify the primary components of a network and distinguish between the two main network architectures.
•  distinguish between the main types of networks
•  distinguish between the OSI reference model and the TCP/IP stack.
•  distinguish between common network categorizations and identify the characteristics of data encapsulation.
•  identify the major components of a network PC and list the resources required to install a NIC.
•  identify the functions, features, and operation of network devices used at different layers of the OSI model.
•  distinguish between different network topologies
•  match network devices to their functions and distinguish between different network topologies.
•  differentiate between types of network media.
•  recognize the types of cable connectors used in modern networks.
•  determine the most appropriate network tool to use in a given scenario.
•  determine the appropriate network media and connectors to use in a given scenario.

Número do curso: 218678_eng

• TECNOLOGIAS LAN - [218693_ENG]

Descrição

To describe the operation of the most commonly implemented types of LAN

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 3.5

Objectivos

LAN Technologies

•  identify the standards, functions, and operation of Ethernet LAN technologies.
•  recognize how Token Ring and FDDI networks function.
•  recognize the features of wireless transmission technologies.
•  recognize the standards, components, and functionality of wireless LANs.
•  identify the features and functionality of common types of LANs.
•  identify methods used to extend Ethernet LANs and reduce the size of collision domains.
•  recognize the function and composition of Media Access Control (MAC) addresses.
•  sequence the steps involved in frame switching.
•  differentiate between the features and characteristics of shared and switched LANs.
•  identify the benefits, components, and functionality of VLANs.
•  determine an appropriate VLAN implementation for a given scenario.

Número do curso: 218693_eng

• PROTOCOLOS DE TRABALHO EM REDES - [218703_ENG]

Descrição

To describe the operation of network protocols TCP/IP, IPX/SPX, AppleTalk, and NetBEUI

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.5

Objectivos

Networking Protocols

•  identify the function and features of TCP/IP.
•  distinguish between different network layer protocols and their functions.
•  distinguish between the transport layer protocols TCP and UDP.
•  recognize the function and usage of common TCP/IP protocols.
•  differentiate between the functions of protocols used at the network and transport layers.
•  recognize the key characteristics of the IPX/SPX protocol stack.
•  recognize the basic functionality and characteristics of NetBEUI and AppleTalk.
•  differentiate between IPX/SPX, NetBEUI, and AppleTalk in terms of addressing schemes, routing, naming conventions, and interoperability.

Número do curso: 218703_eng

• ENDEREÇAMENTO DE IP E SUB-REDES - [218741_ENG]

Descrição

To describe the operation of IP addressing, the structuring of addresses using subnets, and the routing of information between networks.

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.7

Objectivos

IP Addressing and Subnetting

•  distinguish between IP address classes and between the types of reserved IP addresses.
•  distinguish between public and private IP addresses and identify methods for increasing address availability.
•  identify characteristics of a given IP address range.
•  recognize how to calculate a subnet address and modify a default subnet mask.
•  calculate valid IP subnetwork addresses and mask values in a given scenario.
•  perform subnet calculations in a given scenario.
•  recognize the basic operations involved in routing.
•  distinguish between different routing protocols.
•  determine the most appropriate routing protocol to use in a given scenario.

Número do curso: 218741_eng

• TRABALHO COM TCP/IP - [221224_ENG]

Descrição

To describe the characteristics and operation of TCP/IP applications and utilities, and to describe how to configure TCP/IP on client computers.

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 1.8

Objectivos

Working with TCP/IP

•  recognize the features and functionality of name resolution services.
•  identify the characteristics and functionality of Dynamic Host Configuration Protocol (DHCP).
•  recognize how to use common TCP/IP utilities.
•  determine the most appropriate TCP/IP utility to use in a given scenario.
•  recognize how to configure TCP/IP for Windows, UNIX, and Linux systems.
•  configure TCP/IP on a Windows 2000 client.

Número do curso: 221224_eng

• WANS E CONECTIVIDADE REMOTA - [218759_ENG]

Descrição

To describe WAN technologies, the devices used to create WAN connections, remote access protocols, and connection methods.

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.2

Objectivos

WANs and Remote Connectivity

•  identify the features and functions of major WAN connection technologies.
•  identify the operation and features of common WAN access technologies.
•  recognize the characteristics of WAN access devices.
•  determine the WAN connection types and access technologies used in a given scenario.
•  determine the appropriate remote access protocol to use in a given scenario.
•  recognize how to configure remote connections on a client PC.
•  create a dial-up Internet connection in Windows 2000.

Número do curso: 218759_eng

• SISTEMAS OPERACIONAIS DE REDE E CLIENTES - [218763_ENG]

Descrição

To describe the features and functions of different network operating systems, and the software clients and tools which enable them to interoperate

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.0

Objectivos

Network Operating Systems and Clients

•  identify the key features and functionality of Windows NT and Window 2000.
•  recognize the features and architecture of Novell NetWare.
•  recognize the functions and features of UNIX and Linux operating systems.
•  recognize features of the Apple Mac operating system.
•  identify the characteristics of network operating systems.
•  install network client software in Windows 2000.
•  recognize the structure and characteristics of network directory services.
•  install Client Services for NetWare in Windows 2000.

Número do curso: 218763_eng

• SEGURANÇA DE REDES - [218760_ENG]

Descrição

To describe protocols and authentication methods used to maintain network security, and commonly used network security devices and tools.

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.7

Objectivos

Network Security

•  identify common security risks for network computers.
•  identify the characteristics of common Internet security protocols.
•  identfiy the characteristics of wireless security protocols.
•  recognize the key characteristics and functionality of common authentication protocols.
•  determine the appropriate security or authentication protocol to use in a given scenario.
•  identify the characteristics and components of firewalls and proxy servers.
•  recognize the features and functionality of antivirus programs.
•  distinguish between different encryption and decryption techniques.
•  recognize tools and techniques for protecting network data.

Número do curso: 218760_eng

• RESOLUÇÃO DE PROBLEMAS DE REDES - [218761_ENG]

Descrição

To describe a working methodology and tools and utilities that can be used to diagnose and troubleshoot network problems

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 2.7

Objectivos

Network Troubleshooting

•  recognize the types of documentation and technical support options available for troubleshooting networks.
•  recognize the features and functionality of common network troubleshooting tools.
•  recognize how log files and network diagnostics utilities are used in network troubleshooting.
•  determine the most appropriate network troubleshooting tool to use in a given scenario.
•  sequence the steps in a network troubleshooting methodology.
•  troubleshoot Internet connectivity and name resolution problems on a network.
•  troubleshoot LAN communication issues and problems with local hosts.
•  use a systematic troubleshooting methodology to resolve a network problem.

Número do curso: 218761_eng

• TOLERÂNCIA A FALHAS E RECUPERAÇÃO DE DESASTRES - [218762_ENG]

Descrição

To describe how to implement fault tolerance and recovery processes in a network

Público alvo

Network engineers, network architects, internetworking engineers, LAN and WAN administrators, systems administrators, systems managers, intranet administrators. Network support staff and anybody interested in learning the fundamentals of computer networks.

Pré-requisitos

A basic understanding of computing and internetworking technologies; achievement of i-Net+ and A+ certification is recommended but not required; experience in network support or administration is desirable

Duração esperada (horas): 1.7

Objectivos

Fault Tolerance and Disaster Recovery

•  identify common fault tolerance and disaster recovery strategies.
•  distinguish between different methods of providing fault tolerance for computer disk systems.
•  identify the media and utilities used to back up network data.
•  identify common power management devices.
•  identify practical disaster recovery strategies.

Número do curso: 218762_eng

SISTEMAS OPERATIVOS E SERVIDORES COMPTIA

SERVIDOR COMPTIA + 2005

• SERVIDORES E OS SEUS COMPONENTES - [222045_ENG]

Descrição

To identify the functions, features, and components of servers

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 2.2

Objectivos

Servers and their Components

•  identify the characteristics of servers and recognize the features of the key server categories.
•  identify various roles that can be assigned to network servers.
•  identify server categories and assign roles to servers.
•  recognize the features and functions of motherboards and expansion buses.
•  recognize the features and functions of specified PCI system bus architectures.
•  identify memory types and best practices for managing server memory.
•  identify the specifications of the main server processors and recognize how multiprocessing works.
•  select memory types and processors in given scenarios.

Número do curso: 222045_eng

• IDE, SCSI, E SERVIDOR DE CONSERVAÇÃO - [223341_ENG]

Descrição

To identify critical server storage technologies and the functions and features of IDE and SCSI

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 1.9

Objectivos

IDE, SCSI, and Server Storage

•  identify the features of Fibre Channel technology and differentiate between SAN and NAS.
•  deploy RAID levels in a given scenario.
•  choose appropriate server storage technologies in a given scenario.
•  differentiate between physical and logical disks.
•  recognize the different IDE technologies and configuration best practices.
•  identify the different SCSI types and the benefits of SCSI over IDE.
•  identify best practices for installing and configuring SCSI technologies.
•  add components using IDE and SCSI best practices.

Número do curso: 223341_eng

• INSTALAÇÃO E CONFIGURAÇÃO - [222046_ENG]

Descrição

To identify best practices for installing and configuring servers

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 2.2

Objectivos

Installation and Configuration
•  identify pre-installation planning activities.
•  identify key considerations for evaluating remote management requirements.
•  identify key considerations and best practices for installing server hardware.
•  create server planning and hardware installation best practice checklists.
•  identify considerations involved in installing and configuring a network operating system.
•  identify best practices for installing service tools on the server and measuring baseline performance.
•  create NOS and service tool installation best practice checklists.

Número do curso: 222046_eng

• ACTUALIZAÇÃO - [222047_ENG]

Descrição

To identify best practices for upgrading servers

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 1.7

Objectivos

Upgrading

•  identify critical steps and considerations involved in planning a server upgrade.
•  identify best practices and troubleshooting procedures for adding memory and processors.
•  identify best practices and troubleshooting procedures to be employed when upgrading hard disks, adaptors, and peripherals.
•  identify key considerations, best practices, and troubleshooting procedures for software upgrades.
•  identify best practices and troubleshooting procedures that should be employed when upgrading servers.

Número do curso: 222047_eng

• RECUPERAÇÃO DE DESASTRES E BACKUP’S DE SERVIDORES - [222048_ENG]

Descrição

To identify server backup and disaster recovery best practices

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 2.3

Objectivos

Disaster Recovery and Server Backups

•  identify backup strategies and select appropriate media types.
•  identify best practices for framing backup plans, restoring data, and troubleshooting common backup problems.
•  choose and implement backup strategies.
•  identify risks for a disaster recovery plan and create strategies to deal with them.
•  identify components and considerations aimed at ensuring redundancy, scalability, and high availability.
•  identify key considerations for creating and maintaining a disaster recovery plan.
•  identify key considerations and best practices in creating a disaster recovery plan.

Número do curso: 222048_eng

• MANUTENÇÃO E AMBIENTE - [222049_ENG]

Descrição

To identify best practices in maintaining servers and their environments

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 2.2

Objectivos

Maintenance and Environment

•  identify key considerations when monitoring servers.
•  identify how data can be gathered to monitor server performance.
•  identify the features and functions of SNMP and discuss its relationship with RMON.
•  identify best practices for maintaining a server.
•  identify methods to mitigate common environmental issues that may affect server performance.
•  identify measures and best practices for physically securing the server room and server hardware.
•  manage environmental and physical security issues.

Número do curso: 222049_eng

• RESOLUÇÃO DE PROBLEMAS EM SERVIDORES - [222050_ENG]

Descrição

To identify server-related troubleshooting best practices

Público alvo

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

Pré-requisitos

Hands-on experience of 18-24 months in the server-technologies industry; achievement of A+ certification prior to Server+ is recommended, but not required

Duração esperada (horas): 2.7

Objectivos

Troubleshooting Servers

•  identify the steps in the troubleshooting process and discuss how to prioritize problems.
•  identify methods for gathering information to determine the origins of problems.
•  identify best practices and resources for fixing and documenting server-related problems.
•  identify best practices and procedures for troubleshooting problems in a given scenario.
•  identify strategies for dealing with common server-related problems.
•  identify best practices and guidelines for using documentation and log files to solve server-related problems.
•  identify the troubleshooting features of specified diagnostic tools.
•  select diagnostic tools and techniques in a given scenario.

Número do curso: 222050_eng