Instituto de certificação de recursos humanos
PROFISSIONAIS EM RECURSOS HUMANOS (PHR)
EXAME DE PROFISSIONAIS EM RECURSOS HUMANOS
- HUMAN RESOURCES FUNDAMENTALS(HRCI/PHR - 2007-ALIGNED
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things as qualitative and quantitative abilities; budgeting and accounting skills; contract and project management; human relations and human resource technology. All the topics in this course are based on the core knowledge required by HR professionals included in the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examination
Duração esperada (horas): 2.0
Objectivos
Quantitative Abilities
• identify the benefits of understanding quantitative and qualitative analysis and financial tools.
• match quantitative analysis techniques to descriptions.
• match qualitative analysis techniques to examples.
• match financial statements to situations in which they are used.
• differentiate between the various budgeting terms and techniques.
Contract and Project Management
• identify the benefits of knowing about contract and project management.
• recognize the HR functions that may be considered for outsourcing.
• sequence examples of the steps in the outsourcing process.
• recognize examples of the stages in project life cycles.
Human Resources
• identify the benefits of understanding human relations concepts and human resource technology.
• recognize the implications of the human relations movement for modern management.
• match trends in technology with examples of how they might be used by HR.
• recognize examples of the potential uses for human resource information systems (HRIS).
Número do curso: HR0261
- STRATEGIC MANAGEMENT (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics in this course are based on the Strategic Management functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, the information in this course may become outdated.
Público alvo
HR professionals who are preparing for the Human Resource Certification Institute's certification examination
Duração esperada (horas): 2.5
Objectivos
Dealing with Change
• recognize the benefits of understanding how to deal with change.
• identify how HR can become a strategic partner in an organization.
• match strategic business drivers to examples of their impact on HR functions.
• recognize the role of HR professionals in managing, supporting, and communicating organizational change.
Corporate Governance
• recognize the benefits of knowing about corporate governance.
• identify the major provisions to the Sarbanes-Oxley Act.
• recognize examples of topics contained in a code of ethics and professional conduct.
The Organization's Strategic Planning Process
• recognize the benefits of understanding strategic planning in an organization.
• match the organization examples to their appropriate places on the organizational life cycle.
• match the generic strategies to the organization that should be using that strategy.
• recognize how departmentation and centralization provide a strategic framework for organizations.
• match HR strategies to each stage in an employee life cycle.
• sequence the stages in the strategic planning process.
• recognize external factors that should be included in an environmental scan in a given scenario.
• recognize internal factors that should be included in an environmental scan in a given scenario.
Número do curso: HR0262
- AFIRMATIVE ACTION AND THE EEO (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of equal employment opportunity and affirmative action. In the area of EEO, you will learn about the chief forms of employment discrimination, the impact of certain important discrimination cases on employment law, and the primary methods of complying with EEO laws and regulations. The course will also help you understand AA plans, that is, which companies must implement formal AA plans, what AA plans consist of, and how AA compliance audits are conducted. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 2.5
Objectivos
Equal Employment Opportunity
• identify the importance of understanding the principles of equal employment opportunity.
• identify examples of characteristics that, according to equal employment opportunity law, should not be used to make employment decisions.
• match key categories of employment discrimination with examples.
• match key employment discrimination cases from 1971 to 1976 with the EEO precedents they set.
• match key employment discrimination cases from 1993 to 1995 with the EEO precedents they set.
• choose examples of companies that must file an annual equal employment opportunity report.
• choose valid examples of ways to obtain applicant flow data.
• match the steps of the litigation process with examples of tasks HR staff might have to perform during each step.
Affirmative Action Plans
• identify the benefits of understanding the nature of affirmative action plans.
• identify types of organizations that are required to create affirmative action plans according to Executive Order 11246 (as amended by Executive Orders 11375 and 11478).
• match the key analysis sections that are required in a formal affirmative action plan with statements that are true for each.
• identify examples of the elements that are required by Section 60-2.16 and Section 60-2.17 of the OFCCP's 41 60-2 regulations.
• match types of affirmative action audit reviews with their descriptions.
Número do curso: HR0263
- EMPLOYMENT MANAGEMENT (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of federal anti-discrimination legislation and workforce management. In this course, you'll learn about legislation that is specific to employee rights, privacy, and consumer protection. In addition, you'll learn about effective methods for creating sound job descriptions and job specifications. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 2.5
Objectivos
Employee Rights Legislation
• identify the importance of understanding employee rights legislation.
• match each federal civil rights-related anti-discrimination law with its employee rights provisions.
• match each federal health-related anti-discrimination law with its provisions.
• identify provisions of the Vietnam Era Veterans Readjustment Assistance Act of 1974.
• identify provisions of the Immigration Reform and Control Act.
• match federal anti-discrimination legislation regarding employee selection and layoff with their provisions.
• choose federal anti-discrimination laws with which congressional employees must comply under the Congressional Accountability Act of 1995.
Privacy and Consumer Protection Legislation
• identify the importance of understanding employee privacy and consumer protection legislation.
• identify key provisions of the Privacy Act.
• identify key provisions of the Employee Polygraph Protection Act.
• match each federal consumer protection-related law with its provisions.
Job Analysis
• identify the benefits of a job analysis.
• match the key elements of a job analysis--knowledge, skills, and abilities--with their appropriate examples.
• match techniques used when conducting a job analysis with their descriptions.
• match information categories with examples of the information that must be gathered for a job analysis.
• match the key elements of a job description with the appropriate examples.
• match the key elements of job specifications with the appropriate examples.
Número do curso: HR0264
- RECRUITING AND SELECTING CANDIDATES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are involved in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 2.0
Objectivos
Recruiting Techniques
• identify the benefits of using the appropriate employee recruitment techniques.
• match internal, external, and alternative recruitment sources with examples.
• identify examples of the four employer branding elements.
• identify the statement that correctly explains the yield ratio calculation.
Selection Methods
• identify the benefits of using the appropriate employee selection methods.
• match job application form types with their descriptions.
• match types of screening tests with examples.
• match validation measures to descriptions.
• recognize how to prepare for candidate interviews.
• match job interview types with their descriptions.
• sequence examples of job interviewing steps.
• identify key concepts involved in conducting pre-employment inquiries.
• identify the steps involved in demonstrating due diligence in the hiring process.
• identify when drug and medical testing can be used in employment screening.
Número do curso: HR0265
- OFFERS, CONTRACTS, AND EXIT FROM THE ORGANIZATION (HRCI/PHR - 2007-ALIGNED)
Descrição
Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's (HRCI) examinations cover a broad range of workforce planning and employment issues. As a human resource professional, you are responsible for helping to ensure that your company's employment practices with regard to employment offers, contracts, and exits are fair and equitable, and that they comply with required regulations and recommended policies and practices. This course will help you prepare for the HRCI certification examinations in this area. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resource professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 3.0
Objectivos
Offers, Contracts, Records, and Post-employment
• identify the benefits of understanding offers, contracts, proper records-management practices, and post-offer employment activities.
• select examples of the items that should be included in a written employment offer.
• identify the three types of employment contracts.
• match employee types to examples of special clauses commonly included in their respective employment contracts.
• identify functions of HR records management.
• match federal laws to the details of their record-keeping requirements.
• identify the elements of customized employee relocation analysis.
• identify the elements of an effective employee orientation program.
Organizational Metrics and Exit
• identify the benefits of having an effective organizational exit strategy in place.
• match workforce planning and employment metrics with descriptions.
• identify examples of the characteristics of terminations.
• select correct examples of the procedures used when terminating employees for cause.
• recognize examples of the various roles HR has during a period of downsizing.
• identify the reasons for an employer to offer a severance package.
• recognize examples of the elements of effective exit interviews.
Número do curso: HR0266
- DEVELOPING EMPLOYEES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company's strategic goals. This course will also help you understand the necessary steps for developing effective employee development programs. All the topics in this course are based on the HR Development functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals that are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Training and Human Resources
• recognize the value of understanding the functions of human resource development (HRD).
• select examples of the primary functions of HRD.
• recognize the characteristics of adult learners.
Training Program Development
• recognize the benefits of implementing HRD programs in an organization.
• select examples of the steps for designing an effective training program.
• match training models to examples.
• recognize considerations for implementing a training program.
• identify the guidelines that performance evaluators should follow before an appraisal meeting.
• identify the guidelines that performance evaluators should follow during an appraisal meeting.
Número do curso: HR0267
- DEVELOPING HUMAN RESOURCES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help you prepare for the HRCI certification examinations in the areas of human resources development and performance management. In the area of human resource development, you will learn effective methods for both leadership development and organizational development. This course will also help you understand techniques for developing effective performance appraisals and career growth programs for your company's employees. All the topics in this course are based on the Human Resource Development functional area required by HR professionals included in the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resources Professionals who are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Leadership and Organization Development
• identify the benefits of employee leadership development.
• match leadership theories to their examples.
• match successful leadership practices to their corresponding examples.
• match strategic organizational development intervention strategies to descriptions.
• match techno-structural intervention strategies to their characteristics.
• match OD intervention strategies to examples of how they are used.
• identify the strategies used in human process intervention.
• match descriptions to the strategies used in human resource management.
• match HRD intervention strategies to examples of how they are used.
Performance Management
• identify the benefits of using performance management techniques in human resource development.
• match methods for appraising employee performance with examples.
• match elements of effective performance appraisal documentation to examples.
• match the types of career development programs to their examples.
Número do curso: HR0268
- COMPENSATING EMPLOYEES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the Compensation and Benefits functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals that are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 3.0
Objectivos
Total Compensation
• identify the benefits of implementing fair and practical compensation systems.
• identify the three appropriate objectives for a total compensation system.
• match examples with appropriate objectives of a total compensation system.
• match categories of legislation related to compensation practices to their definitions.
• match legislation categories with examples that show how the legislation influences and affects compensation practices.
• match deduction types to examples.
• identify strategies for developing direct compensation systems.
• identify examples of the correct implementation of the four strategies that should be considered in developing a direct compensation system.
Methods for Developing Compensation Systems
• match each method associated with developing compensation systems with the benefits it provides.
• identify three methods used to develop compensation systems.
• select correct descriptions of the three job evaluation methods.
• match the three job evaluation methods to the appropriate circumstances.
• identify how organizations use industry survey data to support their compensation systems.
• recognize examples of ways that organizations use industry data on employee pay.
• match elements in a pay structure that considers both external and internal perspectives with descriptions.
• identify the external and internal considerations that are specifically related to variable pay in the compensation pay structure.
• match examples with elements in a pay structure that considers both external and internal perspectives.
Número do curso: HR0269
- PROGRAMS TO BENEFIT EMPLOYEES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institute's Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits compensation. In the area of benefit regulations, this course will help you understand the federal legislation that mandates multiple employee benefits. You will also learn methods for designing voluntary benefits plans for the particular needs of your company's employees. All the topics in this course are based on the Benefits and Compensation functional area of the HR Body of Knowledge recommended by the Society for Human Resources Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resources Professionals that are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Benefits under Government Regulation
• recognize the value of understanding the employee benefits required by government regulations.
• match Social Security and Medicare to examples of the coverage provided by each plan.
• identify the situations covered by the unemployment insurance program.
• select the benefits that are provided by workers' compensation.
• identify issues that affect an employee's eligibility to receive COBRA benefits.
• select the FMLA program conditions that provide leave from employment.
Voluntary Benefits
• recognize the benefits of understanding the voluntary employee benefits.
• match the qualified compensation plan and the nonqualified compensation plan to their examples.
• match types of health plans to examples.
• select examples of the different voluntary disability benefit plans.
• select examples of benefit needs assessment considerations.
Número do curso: HR0271
- EMPLOYMENT RELATIONS (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification shows that the holder has demonstrated mastery of the HR body of knowledge. As a human resources professional, you are responsible for helping to ensure that your company's employee relations are positive and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of employee relations, employee and individual rights and relations, and Equal Employment Opportunity (EEO) complaints. In the area of employment rights, you will learn about employee rights legislation, employer and labor regulations, and the process for filing EEO complaints. This course will also help you understand methods for creating positive employee relations and techniques for assessing and analyzing employee relations. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resources Management (SHRM). This course addresses the Employee and Labor Relations functional area. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resources professionals that are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Key Legislation
• identify the benefits of understanding key employee relations legislation.
• match provisions of key employee labor relations legislation to examples.
• match employment rights issues and practices to examples of violations.
Corporate Culture
• identify the benefits of understanding the relationship between corporate culture and employee relations.
• match methods for creating positive employee relations to examples.
• choose examples of methods for assessing the corporate culture.
• select examples of the common errors in analyzing data.
Número do curso: HR0272
- SEXUAL HARASSMENT AT WORK (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the area of sexual harassment. In this course, you'll learn about the many aspects of sexual harassment, the key types of sexual harassment claims, the recent legal history of sexual harassment, and important elements of an effective sexual harassment prevention program. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 1.5
Objectivos
Understanding Sexual Harassment
• identify the importance of understanding workplace sexual harassment.
• match the Equal Employment Opportunity Commission guidelines for defining "sexual harassment" with examples.
• match forms of possible sexual harassment with their examples.
• match each legal criterion for sexual harassment with its corresponding example of sexually harassing behavior.
Sexual Harassment: Precedents and Prevention
• identify the benefits of understanding harassment claims, cases, and prevention programs.
• identify examples of sexual harassment situations in which a tangible job detriment claim could be proven.
• identify the elements that, when combined, would create a hostile environment claim.
• match each sexual harassment case with the precedent it set.
• choose examples of key elements that comprise an effective sexual harassment prevention program.
Número do curso: HR0273
- NON-UNIONIZED WORKPLACES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of non-union environments and that employee issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies, procedures, and work rules, along with employee handbook regulations and workplace behavior issues. This course will also help you understand Alternative Dispute Resolution, and how to deal with workplace behavior issues. All the topics in this course are based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by Society for Human Resources Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resources professionals that are preparing for the Human Resources Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Work Rules in Non-union Environments
• identify the benefits of understanding work rules in non-union environments.
• match policies, procedures, and work rules to examples.
• match legal considerations with examples.
• analyze an example of an employee handbook to determine whether it meets the key legal criteria.
Resolving Employee Issues
• identify the benefits of resolving employee issues.
• sequence examples of the steps of a disciplinary process.
• match strategies associated with the Alternative Dispute Resolution to examples.
Número do curso: HR0274
- UNIONIZED WORKPLACES (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. This course will also help you understand union organization, grievance processes, dispute resolution, and arbitration. In the areas of work regulations, you will learn about collective bargaining, contract negotiations, good faith bargaining, and strikes and boycotts. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resources Professionals who are preparing for the Human Resource Certification Institute's certification examination
Duração esperada (horas): 1.5
Objectivos
Work Rules in Union Environments
• identify the benefits of understanding the work rules that apply to union environments.
• the learner will match unfair labor practices by employers with examples.
• identify examples of the unfair labor practices by unions.
• sequence examples of the steps of the NLRB election process.
• match the voting protocols for unions with examples.
Union-employer Relations
• identify the advantages of understanding union-employer relations.
• match the typical collective bargaining subjects to examples.
• match collective bargaining strategies to examples.
• match the good faith bargaining guidelines to examples.
• match activities that occur during labor protests with examples.
Número do curso: HR0275
HEALTH AND SAFETY IN THE WORKPLACE (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company meets particular standards and requirements for safety and health, most notably those established by the Occupational Safety and Health Administration (OSHA). Toward that end, this course will help you prepare for the HRCI certification examinations with regard to OSHA and the OSH Act. In this course, you'll learn about such things as OSHA's purpose, coverage, standards, and inspection authority, as well as the Drug-Free Workplace Act and the Mine Safety and Health Act. All the topics in this course are based on the Occupational Health, Safety and Security functional areas of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 1.5
Objectivos
What is OSHA?
• identify the importance of understanding the role of the Occupational Safety and Health Administration.
• select statements that are true of OSHA and the OSH Act.
• match each kind of OSHA violation with the appropriate example.
Complying with OSHA
• identify the benefits of ensuring that a company is compliant with OSHA standards.
• identify true OSHA standards statements related to emergency exit procedures, occupational noise exposure, and machine guarding.
• identify true statements regarding federal OSHA standards related to hazard communication and control of hazardous energy.
• identify true statements about OSHA standards for bloodborne pathogens, confined space entry, personal protective equipment, and process safety management.
• match each OSHA record form with its description.
• identify true statements about OSHA assistance.
• identify the requirements of the Drug-Free Workplace Act.
• identify provisions of the Mine Safety and Health Act.
Número do curso: HR0276
- RISK ASSESSMENT AND PREVENTION (HRCI/PHR - 2007-ALIGNED)
Descrição
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of risk assessment and prevention. You will learn about the health, safety and security risks in the workplace, injury and illness prevention and compensation programs, and safety training programs. The course will also help you understand business continuity planning and workplace privacy and investigation. All the topics in this course are based on the Risk Management functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources professionals who are preparing for the Human Resource Certification Institute's certification examinations
Duração esperada (horas): 1.5
Objectivos
Risk Assessment
• recognize the benefits of understanding health, safety, and security risks.
• recognize examples of environmental health hazards.
• match general occupational safety and health standards to descriptions.
• recognize examples of workplace assets affected by security risks.
Risk Prevention
• recognize the benefits of understanding risk prevention programs.
• identify the elements of injury and illness prevention programs.
• match injury and illness compensation programs to descriptions.
• match the activities involved in developing an effective safety training program to tips for carrying out each activity.
• sequence examples of the steps involved in business continuity planning.
• identify elements of a comprehensive written workplace privacy policy.
• identify the elements of an effective workplace privacy investigation.
• identify the considerations for a workplace search.
Número do curso: HR0277
PROFESSIONAIS SÉNIORES EM RECURSOS HUMANOS (SPHR)
EXAME DE PROFISSIONAIS SÉNIORES EM RECURSOS HUMANOS
- HR'S STRATEGIC ROLE IN THE ORGANIZATION (HRCI/SPHR - 2007-ALIGNED)
Descrição
Managing change effectively within HR involves aligning the organization's people and processes with an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination; compensation and benefits analysts
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Duração esperada (horas): 1.0
Objectivos
HR's Strategic Role in the Organization (HRCI/SPHR - 2007-aligned)
• recognize the benefits of understanding how to manage change effectively
• recognize examples of the roles HR fulfills at the strategic, administrative, and operational levels
• recognize the role of HR as a strategic driver in an organization
• recognize the benefits of understanding legal and regulatory processes
• recognize steps in the legislative process
• match the administrative laws to their descriptions
Número do curso: hr_04_a01_bs_enus
- MANAGEMENT OF THE HR PROCESS (HRCI/SPHR - 2007-ALIGNED)
Descrição
As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management and the Human Resource Development functional areas of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resource Managers, Leaders and Professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination. Compensation and Benefits Analysts, Staffing Managers and Recruitment Consultants will also have interest in this certification path.
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Duração esperada (horas): 2.0
Objectivos
Management of the HR Process (HRCI/SPHR - 2007-aligned)
• recognize the benefits of being able to offer strategic direction and guidance in an organization
• match HR activities to the steps in an organizational diagnosis
• recognize the rationale behind strategic HR planning
• identify the key elements in a strategic HR planning process and examples of the types of activities involved in each stage of the process
• identify the benefits of HR audits
• recognize appropriate HR measurement options in a given scenario
• identify guidelines for creating and implementing a balanced scorecard
• identify the benefits that accrue to the organization and HR department by designing and using a balanced scorecard
• recognize examples of knowledge management making a strategic contribution to HR
• differentiate between knowledge types
• recognize how knowledge management is strategically applied by HR
• recognize how to select and implement a Human Resources Information System to derive strategic benefits in a given scenario
• identify the strategic benefits of a Human Resources Information System
Número do curso: hr_04_a02_bs_enus
- STRATEGIC APPROACHES TO WORKFORCE PLANNING AND EMPLOYMENT (HRCI/SPHR - 2007-ALIGNED)
Descrição
In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The content in this course is based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resource Managers; Leaders and Professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination; Compensation and Benefits Analysts; Staffing Managers and Recruitment Consultants will also have interest in this certification path
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level.
Duração esperada (horas): 3.0
Objectivos
Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR - 2007-aligned)
• recognize the benefits of understanding organizational staffing requirements at the strategic level
• match each stage in the staffing needs assessment process with its key considerations
• recognize examples of the types of information that can be obtained by conducting a turnover analysis
• recognize how the results of a workforce analysis are used in strategic workforce planning
• identify the elements of a labor market analysis
• match international staffing strategies to descriptions
• match methods used to conduct workforce analysis to examples of scenarios in which they might best be used
• identify the issues companies must bear in mind when considering the use of flexible staffing options in a given scenario
• recognize the advantages and disadvantages of using flexible staffing options
• recognize the benefits of understanding strategic recruitment
• identify the key strategic considerations associated with recruitment and selection
• match strategies for making better hiring decisions with descriptions of how each contributes to the selection of talented employees
• recognize the three phases of recruitment evaluation
• recognize how current trends in the workforce impact the ways companies recruit new employees
• recognize the three types of centralized recruiting databases
• recognize the pros and cons of outsourcing recruitment
• recognize how the talent-flow and engagement measures are used to assess an organization's recruiting efforts
• recognize examples of three strategic cost measures
• recognize the advantages of using realistic job previews in the hiring process
Número do curso: hr_04_a03_bs_enus
- STRATEGIC APPROACHES TO HUMAN RESOURCE DEVELOPMENT (HRCI/SPHR - 2007-ALIGNED)
Descrição
In order to excel in business, organizations must translate their vision into the necessary level of competencies needed to achieve goals. This course examines how human resource development (HRD) aligns the skills, knowledge, and abilities of staff to future organization and individual needs. In addition, the course looks at how an understanding of adult learning and organizational development can assist in staff development. Finally, the course covers some organizational development initiatives that are now seen as an integral part of HRD. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Strategic Management functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resource managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level.
Duração esperada (horas): 2.5
Objectivos
Strategic Approaches to Human Resource Development (HRCI/SPHR - 2007-aligned)
• identify the benefits of developing strategic thinking skills
• identify the benefits associated with a competency-based approach to HRD
• match the stages in competency-based performance management to the steps of each stage
• match the steps for assessing training needs to examples
• match levels of training evaluation to examples of evaluation methods
• apply the appropriate evaluation methods to assess different aspects of a given HRD training scenario
• identify the impact that organizational learning, performance, and change have on HRD
• match the five organizational learning disciplines within a learning organization to examples
• recognize the benefits of understanding adult learners
• help an adult learner to overcome resistance to learning in a given scenario
• match learning styles with examples of how learners learn
• recognize types of learning curves
• distinguish between the different levels in Bloom's Taxonomy
• recognize how organizational development can help you in implementing HR strategies
• recognize examples of the stages in an intervention or action-research process
• identify the relationship between an organization's strategy and its culture
• recognize examples of ways you can assist in a change initiative
Número do curso: hr_04_a04_bs_enus
- STRATEGIC APPROACHES TO TOTAL REWARDS (HRCI/SPHR - 2007-ALIGNED)
Descrição
One of the largest expenditures for organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to revisit their compensation and benefits program to better fit their strategic goals and objectives. All the topics in this course are based on the Total Rewards functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resource managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Duração esperada (horas): 2.0
Objectivos
Strategic Approaches to Total Rewards (HRCI/SPHR - 2007-aligned)
• identify the benefits of using a total compensation strategy
• match the components of total compensation to their examples
• differentiate between broadbanding and variable pay
• recognize how to implement a strategic compensation process in a given scenario
• identify the common characteristics of an executive compensation package
• recognize how to implement a strategic compensation system evaluation
• identify issues that affect total compensation when dealing with expatriates and foreign nationals
• identify the factors that influence employers to provide indirect compensation
• recognize the importance of being able to analyze and administer company benefits effectively
• recognize examples of solutions to problems associated with benefits
• recognize the elements to consider when developing a benefits policy
• sequence the steps of a benefit needs analysis
Número do curso: hr_04_a05_bs_enus
- STRATEGIC APPROACHES TO LABOR RELATIONS (HRCI/SPHR - 2007-ALIGNED
Descrição
HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and employer. This course covers strategies that actively improve and maintain good relationships, such as employee involvement strategies and strategies that foster positive employee relations. It also covers those strategies that resolve conflict in an amicable manner, such as formal complaint resolutions. This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human resources managers; leaders and professionals who are preparing for the Human Resource Certification Institute's (HRCI) Senior Professional in Human Resources (SPHR) certification examination; compensation and benefits analysts; staffing managers; recruitment consultants
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Duração esperada (horas): 4.5
Objectivos
Strategic Approaches to Labor Relations (HRCI/SPHR - 2007-aligned)
• identify the benefits to the organization when it implements employee involvement strategies
• recognize the characteristics of employee involvement strategies in a high-involvement organization
• recognize the elements of a communication strategy that are conducive to employee involvement in a given scenario
• recognize the benefits of each job redesign strategy
• sequence examples of the steps in the job redesign process
• recognize work-life balance strategies for employees in a given scenario
• recognize examples of work-life balance strategies
• identify the benefits of having positive employee relations
• recognize considerations for selecting a survey method to assess employee attitudes in a given scenario
• give appropriate feedback to employees in a given scenario
• identify the benefits of implementing a progressive disciplinary process
• sequence the steps involved in a progressive disciplinary process that applies the best practices
• recognize the steps of an employee termination process in a given scenario
• distinguish between examples of alternative methods of dispute resolution
• recognize examples of the stages of mediation and arbitration
Número do curso: hr_04_a06_bs_enus
- STRATEGIC APPROACHES TO RISK MANAGEMENT (HRCI/SPHR - 2007-ALIGNED)
Descrição
Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Risk Management functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Público alvo
Human Resource Managers; Leaders and Professionals who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources certification examination; Compensation and Benefits Analysts; Staffing Managers and Recruitment Consultants will also have interest in this certification path
Pré-requisitos
Familiarity with HRCI Body of Knowledge at the HRCI/PHR level
Duração esperada (horas): 2.0
Objectivos
Strategic Approaches to Risk Management (HRCI/SPHR - 2007-aligned)
• identify the benefits of management maintaining a safe and healthy work environment
• recognize examples of elements of a safety and health management plan
• recognize examples of the OSHA guidelines for implementing a Voluntary Protection Program
• identify the guidelines for safety inspections in the workplace
• recognize the components of a workplace wellness program in given scenarios
• recognize the benefits of effective workplace security measures
• match the steps in the security risk assessment process to examples
• match the components of a workplace security program to examples of their implementations
• match each step in preparing an Emergency Action Plan to examples of the activities you can perform in the steps
Número do curso: hr_04_a07_bs_enus